Ample parking is provided in the grounds.
Belvedere Manor has a Review Score of 9.9 (9.886) out of 10, based on 17 reviews in the last 2 years. Over all time Belvedere Manor has 122 reviews.
Review from Neil R (Son of Resident) published on 25 June 2020
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your very kind words; it means a lot to the team.
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Review from David (Son of Resident) published on 22 June 2020
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Review from Gill (Stepdaughter of Resident) published on 10 June 2020
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you on behalf of team Belvedere, your feedback really matters to us.
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Review from Vicki D (Daughter of Resident) published on 27 May 2020
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for this wonderful feedback, it means a lot to our team.
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Review from Tracy H (Daughter of Resident) published on 27 May 2020
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your kind words, it means a lot to our team and also thank you for being part of the Belvedere Manor family.
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Review from A D (Daughter of Resident) published on 10 March 2020
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Review from Julie B (Wife of Resident) published on 19 February 2020
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your amazing feedback which I will share with my staff team.
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Review from G W (Son of Resident) published on 14 February 2020
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your wonderful feedback, which is very important to us.
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Review from J W (Daughter of Resident) published on 10 February 2020
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your valuable feedback which I will share with my team.
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Review from S B (Daughter of Resident) published on 3 January 2020
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your feedback which is very important to us.
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Review from H S (Daughter of Resident) published on 18 December 2019
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Review from Jeanine N (Daughter of Resident) published on 13 December 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your very valuable feedback. We are very pleased that we have been able to support your mum to settle down really quickly and enjoy life once again.
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Review from Iris M (Niece of Resident) published on 4 December 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your wonderful and true reflection of our home.
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Review from L W (Daughter of Resident) published on 8 November 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your wonderful comments about our service; this has been shared with the team and very much appreciated.
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Review from K H (Daughter of Resident) published on 7 October 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your feedback which is very important to us. I will share your kind words with the staff team.
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Review from Linda T (Niece of Resident) published on 2 September 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your feedback, it means a lot to the team.
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Review from S B (Son of Resident) published on 23 August 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you so much for your kind and encouraging words. I will pass these very positive comments to our staff. It is very much appreciated and helps to boost our very hard working staff.
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Review from C S (Daughter of Resident) published on 6 August 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your very kind comments. This means a lot to our team.
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Review from Norman W (Husband of Resident) published on 1 August 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your feedback.
Please do come and see me so that I can explain our policies to you.
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Review from William M (Resident) published on 23 July 2019
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for your feedback. It means a lot to our team and our home.
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The Review Score of 9.9 (9.886) out of 10 for Belvedere Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.886 for Belvedere Manor is calculated as follows: ( (182 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 202 Ratings = 4.886
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Belvedere Manor is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Dec 2019
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