Ample parking is provided in the grounds.
Belvedere Manor has a Review Score of 9.9 (9.886) out of 10, based on 17 reviews in the last 2 years. Over all time Belvedere Manor has 122 reviews.
Review from David S (Son of Resident) published on 29 October 2018
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for all your support, much appreciated by the team at Belvedere Manor.
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Review from Francis W (Son of Resident) published on 16 October 2018
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Review from Sandy H (Son of Resident) published on 11 October 2018
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Reply from Ali Gopaul, Home Manager at Belvedere Manor
Thank you for taking time to give us such a great feedback.
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Review from Gerard B (Relative of Resident) published on 25 July 2017
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Review from William S (Husband of Resident) published on 14 July 2017
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Review from Joe H (Granddaughter of Resident) published on 29 June 2017
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Review from Steven B (Son of Resident) published on 22 June 2017
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Review from Leigh M (Friend of Resident) published on 11 May 2017
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Review from Michael L (Son of Resident) published on 12 April 2017
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Review from M C (Sister-in-law of Resident) published on 4 April 2017
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Review from Andrea L (Daughter of Resident) published on 22 February 2017
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Review from Carole B (Daughter-in-law of Resident) published on 22 February 2017
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Review from Jane D (Daughter of Resident) published on 1 November 2016
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Reply from Tony Grundy, Entertainments Manager at Belvedere Manor
Hi Jane
Thank you for your comments.
We do hope all our staff take time with residents with or without dementia. I believe
Belvedere Manor care and the home is 1st class and we are learning every day.
Your comments will be in our daily meetings and cascaded to all our staff.
Thank you for your comments for our activities, the team works hard to make a difference.
Many thanks
Tony
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Review from Katherine S (Daughter of Resident) published on 4 October 2016
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Reply from Tony grundy, Activities manager at Belvedere Manor
Thank you, Katherine
For your kind comments it was a pleasure
To have your mum with us at Belvedere manor
And we hope you will be back in the near future
For a holiday, we will let all our staff
Read your comments
Thank you
Best regards
Tony
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Review from C D (Daughter of Resident) published on 22 September 2016
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Reply from Tony Grundy, Activities Manager at Belvedere Manor
Thank you.
It means a great deal to all the staff and management for your wonderful comments.
Everyone works so hard to ensure all needs are met and support for families is paramount at this time
Thank you again
Best regards
Tony
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Review from Betty A (Wife of Resident) published on 19 September 2016
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Reply from Tony grundy, Activities manager at Belvedere Manor
Thank you for your lovely comments. We are glad you are happy with both the care and
activities at our home. We are all a family at Belvedere Manor and strive to deliver a first class service.
Thank you again.
Best regards.
Tony
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Review from Ian S (Son of Resident) published on 14 September 2016
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Reply from Anthony Grundy, Activities Manager at Belvedere Manor
Thank you Ian, we endeavour to enhance the lives of our residents at Belvedere Manor and introduction of group activities can have an amazing effect and it is aways a pleasure for us to witness this.
Thank you for your comments
Best regards
Tony
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Review from Steph M (Friend of Resident) published on 6 September 2016
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Reply from Tony grundy, Activities manager at Belvedere Manor
Thank you for the lovely comments, which are truly appreciated.
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Review from Debra B (Daughter of Resident) published on 2 September 2016
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Review from Barbara W (Resident) published on 20 August 2016
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The Review Score of 9.9 (9.886) out of 10 for Belvedere Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.886 for Belvedere Manor is calculated as follows: ( (182 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 202 Ratings = 4.886
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Belvedere Manor is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Dec 2019
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