Birchwood Heights

I have worked in the care sector for over 17 years and have been privileged to lead care teams for the past 15 years. I have a degree in Business Management and a master’s degree in Dementia care. During my time within the care sector, I have supported a range of care needs, including people living with dementia, nursing care and those with mental health needs. My happy place is when I spend time with the residents and listen to their life stories; I have learned a lot from their wisdom over the years. I feel privileged to lead a team of heroes who go above and beyond daily to make a positive difference to the people we support. As the General Manager, I bring a sense of smooth running, professionalism, calmness, and trust to the home.

I started my career in care in 2008 as a Carer and worked my way up to become a Deputy Manager. I joined the Oakland Care team in 2022 when Birchwood Heights opened. I am passionate about ensuring every resident is happy and enjoying a stimulating, fulfilling life. I love building a good rapport with all the residents and being someone they trust and they can talk to. I am very lucky to be part of an incredible team that is dedicated to going above and beyond for our residents. Every day is different at Birchwood, but each day we make great memories with our residents. Outside of work, I love the outdoors, sitting in the sunshine, hiking, and recently discovered a new passion for bike riding.

I am delighted to have joined the Oakland Care family as Senior Client Relations Manager for Birchwood Heights. My experience in the role goes back 11 years now, including the commissioning of a new care home. Nothing gives me greater satisfaction than assisting families to explore full-time care options, whilst sharing insights during what is often a stressful time for them. Outside of work, my biggest passion has always been travel, which hopefully will become easier again in the fullness of time!

I have worked in the care sector for 15 years. During this time, I have met many residents, all with different needs. I’m very passionate about what I do, and I love making a difference and will always go that extra mile. Since joining the team at Birchwood Heights, this has been a wonderful experience, and I love coming to work. Everyone is so supportive, like one big happy family. During my time out of work, I love spending time with my family and friends making new memories and exploring new ideas.

After years of raising children, helping to grow family businesses, working on the school’s PTAs, and being a Foster Carer, it was time for a change in my life. I have always wanted to work in the care sector, but I just didn’t know in which area! I feel very fortunate to be the Lifestyles Manager at Birchwood Heights. I love putting together a varied, weekly activity programme for our residents to enjoy. This is by far the most rewarding job I have ever had; I love encouraging our residents to try new things and to socialise with each other. I also feel very blessed to be working alongside a fantastic, kind, caring team who all want the same thing… for our residents to have the best life possible!

I have worked in Health & Social Care for the past 7 years working my way up from a Health Care Assistant to Unit Manager, after spending time as a full-time mum to 3 boys. I very much enjoy my job, making a difference to people and making them feel safe and valued in their homes. I love working with my team and others, sharing knowledge and skills to provide high-standard person-centred care to our Residents, and ensuring their Health and Well-being are our priority. Outside of work, I love spending time with my family and enjoy social time with friends.

After working in retail for six and a half years to ensure I was around to raise my two girls, it was time to change and start a new career for myself. I moved to the care sector, and in the few short weeks I have been here, I realise maybe I should have moved a lot sooner, as this, apart from having my girls, is probably the most rewarding thing I've done. Ensuring the residents have a smile on their faces makes my day. When I joined Oakland Care, I was instantly welcomed to the family, and I love coming to work every day. Outside of work I enjoy spending time with my family and going on holidays.