Blatchington Manor

9 Firle Road, Seaford BN25 2HH
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9.9 32 Reviews
  • Blatchington Manor, Seaford
Blatchington Manor is a specialised residential care facility for persons with dementia.

Located in a green, quiet area of Seaford. With spectacular gardens, water features and wheelchair friendly pathways. All rooms have views many over the gardens.

This award winning design will engage its occupants to the maximum.

Natalie Graham, kindly opened Blatchington Manor in March 2018.

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Care Provided by Blatchington Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Liam Poupart (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Blatchington Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care up to £1,445
    • Self-Funded Residential Dementia Care up to £1,445
    • RESPITE Self-Funded Residential Care up to £1,445
    • RESPITE Self-Funded Residential Dementia Care up to £1,445
  • (these prices are only a guideline, please contact Blatchington Manor to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome to visit at any time
    Well behaved family pets may be brought to visit.


    Regular activities and entertainers, to which visitors are always welcome to attend, no invitation required.


  • Parking

  • Car park that can be full at peak times. Plenty of free street parking.


Blatchington Manor Reviews (32)

Total of 32, showing 1-20
9.9

Blatchington Manor has a Review Score of 9.9 (9.902) out of 10, based on 12 reviews in the last 2 years. Over all time Blatchington Manor has 32 reviews.

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Review from Jayne F (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Blatchington Manor about a year ago.
I believe she was happy during her time there. She certainly enjoyed the music and the singing.
My experience of staff from every part of the organisation has been extremely positive. They always have a welcoming smile, a supportive
demeanour and a kind word.
The care of my mother during the last two weeks of her life was exemplary. There was huge attention
to detail, excellent communication with myself and the family and a sense that 'nothing was too much trouble'.
It is a great comfort to me to know that my mother was so beautifully looked after at the end of her life.
As a retired nurse I fully appreciate the skilled nature of the work that you do. Not only the practical element of the work, but also the empathy demonstrated by all the staff. The ability to consistently demonstrate such an empathetic attitude is a credit to all those individuals - but also the organisation within which they work.

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Review from Susie I (Friend of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home, more like a hotel than a home, clean, friendly, nothing is too much trouble, lovely atmosphere, food is amazing, carers interact with the residents. Overall, an amazing care home, thank you.

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Review from Barry G (Son of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Blatchington Manor Care Home just over 6 months ago. We really didn't want my mum to go into a home but she needed, by then, 24 hour care which we were unable to give her. The staff have been amazing, nothing is too much to look after my mum. Whenever I leave mum, I know she will be
really well looked after and they treat her with the respect and dignity she deserves. The food is lovely, with a varied menu each day, which my mum loves, and now eats foods she would not eat before. The building is always clean and the facilities and activities that my mum does each day are amazing. Every staff member treats my mum like their own mum and also know every resident by their first name and nothing is too much. I would like to say a big thank you to all the staff at Blatchington Manor Care Home for being an amazing support to my mum, myself and my family.

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Review from Claire N (Daughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Blatchington Manor from hospital for 2 months whilst we moved house to enable him to return home again.
We cannot fault the care he received there. Every member of staff was pleasant and helpful. His room was beautiful with a view over the garden. The whole place is kept immaculately
clean. The food was very good.
We viewed several other homes before Blatchington Manor and hated them, we worried we wouldn't find anything suitable but Blatchington Manor restored our faith. We will have no hesitation in arranging respite care there for my father whenever necessary, we know he'll be happy there and we'll be confident in the care he'll receive.
A beautiful home with an excellent team of people.

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Review from I G (Son of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother once a week and take her out to lunch. She is always prepared and dressed, ready to go. On arrival, I am greeted by staff and management, who are polite and courteous and are all well informed about my mother and her needs. This is Mum's second care home, and the difference in the
care, treatment and activities is palpable. It is an hour's travel for me, but it's worth it for Mum's care and happiness.

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Review from Richard P (Partner of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a fifty-year relationship, it was a big shock to see my partner go into care but Blatchington Manor staff were unfailingly supportive. As my partner has Lewy body dementia, his physical and mental capacities have declined at different rates but care staff have adapted to these challenges. As a
gay couple, I appreciate the way staff are sensitive to this and draw back to allow me to feed my partner and listen to music in privacy.

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Review from Sidney F (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since January 2022 and we have been really happy with the home and the quality of care she receives. She has at times been difficult to look after with increasing agitation due to the progress of her disease and staff have managed this with kindness and respect. The communication
from the home has been excellent with incidents concerning our mum detailed on the app and by phone call. The house and garden are lovely and all staff are friendly and helpful. Thanks so much for what you do

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Review from M W (Brother of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Blatchington Manor to be most caring, helpful and always pleasant to both residents and visitors. Nothing is ever too much trouble for them!
Due to no fault of the management and staff, I have witnessed a big turnover of employees during the time I have been visiting my sister
in Blatchington. They certainly deserve a better remuneration for their great work!

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Review from S B (Daughter of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with this care home. I had looked after Mum at home for seven years so this decision was a difficult one... but she has settled so well. The staff are really kind, they listen and have worked out what is the best care for her. She looks less anxious and has told me that it is nice
there. There is much for her to join in with or just observe. The surroundings are lovely. Blessed to have found this place.

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Review from A R (Daughter of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Blatchington Manor for over two years.
All members of the team take a real interest in Mum and genuinely care about her well-being and happiness. We're kept updated during our regular visits and can arrange meetings to discuss how best to meet Mum's changing needs, as well
as email correspondence. Family and visitors are always welcome at any time - including Mum's dog.
The activities team are very committed to enhancing the experience of residents throughout the day and evenings. We're impressed by the range and frequency, e.g. singing, dancing, quizzes, crafts, art, rickshaw rides to the beach; walking to the local church; visits to local nurseries and schools; celebrations and events.
Everywhere is clean, bright and comfortable. The garden areas are stunning.
It was a hard decision to place Mum in a care home but the environment and the people helped to settle her. We're reassured she is better supported with all that's on offer and she is safe and secure.

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Review from D S (Partner of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are amazing. The care and consideration shown to my partner is always excellent. He is fully supported in every aspect of life and benefits from the activities. I personally feel confident that he is looked after and the staff also support me in this difficult transition. Thank you.

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Review from G M (Son-in-law of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of service at Blatchington Manor has been outstanding. My mother-in-law has been in respite for a few weeks now and every member of staff is professional, kind, caring and 'can do'. The staff are always client-centric and make it their business to know what each client needs, at every level,
to make their stay at Blatchington Manor a comfortable and quality experience. The registered, deputy and wellbeing managers are visible and always willing to listen and engage with clients and families. They even take turns making the coffee for families. We have been so lucky finding a place for her at Blatchington Manor during what is, of course, difficult times for families.

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Review from Judy W (Daughter of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness, patience and care that my father has received from all staff at Blatchington are really exceptional.
It was a hard decision to place him in a home, but they have not only supported him through the settling-in period but me as well.
He’s eating much better as a result of the quality
and variety of food, sleeping better, joining daily activities and looks more cared for than he has in years.

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Review from Sue P (Sister of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding! All the staff are so kind and very experienced in dementia care. The home is spotless. Thank you everyone for your continued hard work through difficult times. I would recommend this home to anyone looking for first class dementia care for their loved ones.

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Review from K W (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent impeccable care for my lovely mum. The staff are kind, thoughtful and professional. I cannot recommend more highly.

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Review from J S (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive service, based on kindness and excellent knowledge of dementia and a real sense of genuine caring. The staff have helped enormously with the transition of moving my mum to their home. It has been hard emotionally for the whole family.

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Review from V T (Daughter of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. Lovely building and a well managed facilty.

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Review from T H (Daughter of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Blatchington Manor, the care has been second to none. The staff are very caring and empathetic towards the residents and family. Very communicative, keeping you updated with all arising issues and always answering any questions. A big thank you for the love and support you
show my mother.

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Review from William W (Husband of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Blatchington Manor for 18-months and settled in very well. We were very apprehensive about how things would turn out, but we struck lucky with Blatching Manor. The care, warmth, professionalism and treatment to both residents and relatives are first class. At no time is
there any sense of being just a customer or a number, every member of staff is kind and helpful. It is obviously a well-run company from the top-down and gives the impression of caring for residents as well as a profit.

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Review from Nick W (Son of Resident) published on 26 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Blatchington Manor almost two years ago after several years struggling at home while living with dementia. I looked at many care homes but when I walked into the Manor I knew immediately it was the place for Mum. The warmth, friendliness and caring environment is tangible. It doesn’t feel
like a home, more like a hotel.
The staff are truly wonderful - I haven’t met a single one that is anything but a true carer - happy, friendly, and really do care for their guests. I hated having to put Mum into care but am so happy to have found Blatchington Manor. Mum’s happy, always busy, and doesn’t understand why she can live in ‘such a lovely hotel’.

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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Blatchington Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Blatchington Manor is calculated as follows: ( (130 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blatchington Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Lisa

Lisa Turner

Job Title: Deputy Manager

Joined: 2022

My name is Lisa Turner and I am the Deputy Manager for Blatchington Manor.
I have worked for the company since 2012 where I started as a receptionist at our sister home Abundant Grace and worked my way up. Prior to becoming the Deputy Manager at Blatchington Manor, I worked as the Welfare Manager at Abundant Grace.


I have 2 teenage daughters so spend most of my spare time with them, I also have a dog so enjoy long walks with her.


Frequently Asked Questions about Blatchington Manor

What types of Care is Blatchington Manor registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Blatchington Manor provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Blatchington Manor have?

There are 43 Single Rooms.

What are the Facilities & Services at Blatchington Manor?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Blatchington Manor to the centre of Seaford?

0.4 mile(s) as the crow flies, distance by road may be significantly further.