Welcome to visit at any time
Well behaved family pets may be brought to visit.
Regular activities and entertainers, to which visitors are always welcome to attend, no invitation required.
Car park that can be full at peak times. Plenty of free street parking.
Blatchington Manor has a Review Score of 9.9 (9.902) out of 10, based on 12 reviews in the last 2 years. Over all time Blatchington Manor has 32 reviews.
Review from Michael V (Son of Resident) published on 27 February 2020
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Review from Denise V (Daughter of Resident) published on 21 October 2019
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Review from Tim S (Son-in-law of Resident) published on 2 September 2019
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Review from Christine S (Daughter of Resident) published on 22 August 2019
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Review from Teresa C (Daughter of Resident) published on 24 October 2018
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Review from Derrick E (Son of Resident) published on 8 August 2018
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Review from Lynne M (Daughter of Resident) published on 2 July 2018
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Review from I V (Daughter of Resident) published on 30 May 2018
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Review from Mark B (Son of Resident) published on 29 May 2018
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Review from L V (Sister-in-law of Resident) published on 25 May 2018
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Review from A C (Friend of Resident) published on 10 May 2018
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Review from Emma H (Daughter of Resident) published on 12 April 2018
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The Review Score of 9.9 (9.902) out of 10 for Blatchington Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.902 for Blatchington Manor is calculated as follows: ( (130 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.902
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Blatchington Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jun 2024
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Job Title: Deputy Manager
Joined: 2022
My name is Lisa Turner and I am the Deputy Manager for Blatchington Manor.
I have worked for the company since 2012 where I started as a receptionist at our sister home Abundant Grace and worked my way up. Prior to becoming the Deputy Manager at Blatchington Manor, I worked as the Welfare Manager at Abundant Grace.
I have 2 teenage daughters so spend most of my spare time with them, I also have a dog so enjoy long walks with her.