Blossom Hill Care Home

Riga Square, Sunderland SR5 5DD
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9.9 39 Reviews
Blossom Hill Care Home is situated in a quiet cul-de-sac on Riga Square, Sunderland.

The home is surrounded by an enclosed garden area and has a fantastic summer house in the grounds ideal for activities and coffee mornings.

Blossom Hill is a two-storey building with 40 en-suite bedrooms, assisted bathrooms and shower rooms, a television lounge, luxurious dining rooms and an overnight cottage for visitors.

The home is on a main bus route and is accessible to the A19. Shops and pubs are nearby.
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Care Provided by Blossom Hill Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joanne Kerr (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Blossom Hill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £974
    • Self-Funded Residential Dementia Care from £1,010
    • Self-Funded Nursing Care from £974
    • Self-Funded Nursing Dementia Care from £1,010
  • (these prices are only a guideline, please contact Blossom Hill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is parking to the front of the home.


Blossom Hill Care Home Reviews (39)

Total of 39, showing 1-20
9.9

Blossom Hill Care Home has a Review Score of 9.9 (9.860) out of 10, based on 15 reviews in the last 2 years. Over all time Blossom Hill Care Home has 39 reviews.

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Review from J W (Sister of Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good all round in Blossom Hill. Room is great. 1st class staff. Great staff and service. Everything fabulous. Food great. Staff very helpful. All questions answered fully by all the staff. Very safe environment to be in, care and support excellent. I can honestly say I can recommend this care
home on the quality of care and service are second to none.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you so much for your kind words! We are absolutely delighted to hear that you had such a positive experience at Blossom Hill. It's wonderful to know that you're happy with the room, the staff, and the overall service we provide.Our team works incredibly hard to ensure every resident feels safe, supported, and well cared for, and your feedback means the world to them. We truly appreciate you taking the time to share your experience, and we're so grateful for your recommendation.Thank you again, and we look forward to continuing to provide excellent care and support!


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Review from James F (Son of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam only been here a few weeks, very happy with care given so far. Staff very helpful and always there to answer any concerns or questions.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you so much for your kind review! We're thrilled to hear that you're happy with the care provided so far and that our staff have been helpful in addressing your concerns and questions. Your satisfaction is our top priority, and we're so grateful for your positive feedback.


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Review from A B (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for six years and feels at home and comfortable with the surroundings and the staff. She enjoys the activities the home provides and likes a good singalong when they have guest singers in. Staff have always been helpful to Mam and enable her to keep her dignity. I feel safe in
the knowledge that she is being well looked after by the staff.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your lovely feedback! We're so happy to hear your mother feels at home and enjoys the activities, especially the singalongs. It's wonderful that you feel confident in the care and dignity she receives from our team. We'll continue to provide her with the best care possible.


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Review from Hilda M (Sister of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good home, staff all welcoming, everywhere is clean and tidy. Food good. Always phone when needed.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your kind words! We're thrilled to hear that you're happy with the care, food, and cleanliness at the home. It's great to know the team is always there when you need us.


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Review from S C (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my mum is receiving. All the care staff are very friendly and polite. The care home is always clean and tidy. We moved my mum from another care home in the area and it was the best thing we done. My mum is cared for with the uppermost dignity and respect.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your kind words! We're so glad to hear your mum is receiving the care and respect she deserves.


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Review from Beth M (Niece of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care always. The staff are brilliant and caring.
My auntie loves it here and has made it her own home.
Can't thank them enough.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your lovely feedback. We're so pleased to hear that your auntie is happy at her new home. We truly appreciate your recognition of our kind and helpful staff.


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Review from Sophie C (Granddaughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran only came to Blossom Hill Care Home towards the end of September and she is thriving, she loves the company, the activities, it's such a beautiful and friendly home. There is always something for her to do, always someone to assist her and most importantly, she is safe and well looked after.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you for your lovely feedback. We're so happy to hear that your grandmother is thriving at Blossom Hill Care Home and enjoying the company, activities, and the environment. It's great to know she feels safe and well looked after. We truly appreciate your kind words!


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Review from G M (Son of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the highest regard for all the staff at Blossom Hill Care Home. They make your relative very welcome and do everything possible to make them comfortable and secure. The care they give is outstanding, meeting the needs and requirements of residents every time. We, as a family, were so happy with
every aspect of care and attention they gave.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you so much for your kind words. We're thrilled to hear that you have such high regard for the staff at Blossom Hill Care Home and that your relative feels welcomed, comfortable, and secure. It's wonderful to know that you're happy with the care and attention provided. We truly appreciate your trust and support.


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Review from E S (Daughter of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been in Blossom Hill since January. I can't praise the staff enough for all the hard work and support they have given her through some very dark times. She has been provided with first-class medical care, treating her with dignity and respect. Thank you to all the staff for being caring and
compassionate, helping the family to relax knowing she is cared for.

Reply from Bernadette Cromwell, Head of Marketing at Blossom Hill Care Home

Thank you so much for your kind words. We're grateful for the opportunity to care for your mother and are so pleased to hear that she's received first-class care and support. We truly appreciate your recognition of our staff's dedication and compassion. It means a lot to know that it's provided peace of mind to you and your family.


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Review from Gillian M (Daughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mom went to live in Blossom Hill Care Home in June 2023. The decision to choose this care home has never been regretted. Her care here was outstanding by all staff. We never had any concerns or worries leaving her in the care of these dedicated staff. She was treated with respect and dignity at
all times. The management was visible at all times of the day and had an open door if we had any worries, as well as the deputy. Senior staff were vigilant and staff members provided excellent care. The home is clean and tidy at all times. I cannot thank Blossom Hill enough for caring for our mom.

Reply from Jo Reynolds, Marketing Assistant at Blossom Hill Care Home

Thank you for your review of Blossom Hill Care Home. We are delighted to hear our staff were able to provide outstanding care and create a respectful, helpful, and tidy environment for your mom.


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Review from Susan S (Wife of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In all, honestly I believe I made an excellent choice in my husband's care home. He's been well looked after while in respite and is now home and happy in himself. I thank the home and its dedicated staff. Thanks a lot.

Reply from Jo Reynolds, Marketing Assistant at Blossom Hill Care Home

Thank you for your review of Blossom Hill Care Home. We're delighted to hear that your husband received excellent care and that our staff have made a positive impact.


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Review from G A (Daughter-in-law of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum-in-law came from hospital for the first experience of a care home (aged 90). She has enjoyed her stay and has made a great recovery so we are now discussing a return to independent living.
We have also discussed her returning here, in the event that she becomes unable to care for herself (or somewhere
similar if no spaces are available here). The family have seen the quality and care available and this has helped reassure them that residential care is not to be feared.

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Review from G M (Son of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to commend all staff for the incredible care, support and empathy shown towards my father and our family. Nothing was too much trouble for them. The care given was genuine, sincere and never intrusive. As a family, we will be forever grateful to you all. A heartfelt thank you.

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Review from M E (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support my mother receives in Blossom Hill Care Home is second to none. The staff are amazingly friendly, extremely hard working and genuinely care for their residents. During a recent hospital visit, the ambulance staff commented that “Blossom Hill was the nicest home they had ever visited.
That the residents' records were detailed and in order. That the staff were extremely helpful and accommodating”. It is reassuring to know that external agencies who visit most homes in the area, also form the same opinion as we do.

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Review from Joanne K (Daughter of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic with my dad. Dad moved into Blossom Hill in March and settled in really quickly. The staff are amazing and so helpful and are amazing with the residents in the home and I would definitely recommend Blossom to anyone looking for a care home.

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Review from S S (Sister-in-law of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law had been a resident for five years in Blossom Hill. I can't thank the staff enough for their love, care and support to him and our family during this time. All the staff including nurses, cleaners, care assistants and admin staff and the managers, all of whom couldn't do enough for
us.

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Review from A C (Son of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

W as a family are very pleased with our mum's care. She seems very happy and the staff are friendly and approachable if there are any problems. She is treated with dignity, respect and support when needed and has a good relationship with all staff. The facilities, activities and food are excellent and
we couldn't wish for anything more from this care home and staff.

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Review from Emma C (Granddaughter of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best thing my nana did was move to Blossom Hill Care Home. She has been so settled and receives all the care to meet her needs to a very high standard. The family are happy and does not need to stress about her safety. She is supported and cared for in the best possible way.

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Review from G C (Son of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot find any fault in any form at Blossom Hill Care Home. Staff, rooms, and cleanliness all superb.

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Review from S W (Friend of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had, over the last three years, a number of friends and family in care homes and found the standard of care, poor, but after visiting a friend of 98 years, in your home, I have found the staff and management to be very compassionate and caring and the building to be clean and well maintained.

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Blossom Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Blossom Hill Care Home is calculated as follows: ( (153 Excellents x 5) + (25 Goods x 4) ) ÷ 178 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blossom Hill Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Blossom Hill Care Home

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Meet the Team (1)

Joanne

Joanne Kerr

Job Title: Home Manager

I started my career in a private-sector nursing home in 2002 looking after the elderly. Following this, I went on to study for 3 years at Northumbria University qualifying as a Registered Mental Health Nurse. After qualifying I went on to work with young people living with mental health. Although I found this very rewarding, I chose that working with the elderly was more my focus and this is the sector I continue to work within. As the Manager of Blossom Hill Care Home alongside a dedicated staff team, we all share the same passion for caring for the elderly as myself.

... Read more

Frequently Asked Questions about Blossom Hill Care Home

What types of Care is Blossom Hill Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Blossom Hill Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Blossom Hill Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Blossom Hill Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Blossom Hill Care Home to the centre of Sunderland?

2.5 mile(s) as the crow flies, distance by road may be significantly further.