Bluebell Court Care Home

Wellington Street West, Salford M7 2FH
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9.6 33 Reviews
  • Bluebell Court Care Home, Salford
Bluebell Court specialises in providing Dementia Residential and Dementia Nursing care for the elderly.

Everything the home does is with the resident as the main focus, staff are provided dementia training and regular specialist training to help and support residents in the home in the most caring and safe way.

The environment has been adapted to promote residents' independence through colour coded areas and clear signage. Memory boxes and themed areas can be seen throughout the home. Within the home there are many day lounge areas allowing privacy for visitors and residents.

As well as internally the external grounds are adapted to encourage residents to spend time out of the home.

Every day is full of activities planned by their Activity Co-ordinator and events are planned within the home and the local community.

At Bluebell Court there is a dedicated team of staff working hard to ensure your loved one receives the best care possible.

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Care Provided by Bluebell Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 69 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Motor Neurone Disease
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Sindu Saju (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (69)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Visiting

  • All visitors are welcome to visit.
    However, residents have protected mealtimes listed below:
    Breakfast 8am to 10am
    Lunch 12noon to 1:30pm
    Dinner 4pm to 5:30pm


  • Parking

  • Large secure onsite parking for visitors.
    Disabled parking available if needed.


Bluebell Court Care Home Reviews (33)

Total of 33, showing 21-33
9.6

Bluebell Court Care Home has a Review Score of 9.6 (9.588) out of 10, based on 10 reviews in the last 2 years. Over all time Bluebell Court Care Home has 33 reviews.

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  • 11
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Review from Tracey H (Daughter of Resident) published on 12 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am putting in this review on behalf of myself and my dad.
My mum was a resident at Bluebell Court for just over 8 years and sadly passed away in June 2021.
When we first viewed the home we knew it was the right place for Mum and her complex needs. All the staff have been excellent in the care of
Mum and I can assure you she had her moments but they just knew how to handle her and calm her down. They always make sure that your family member is comfortable and cared for. During the pandemic, they have kept in touch constantly to let us know how she is and my dad rang every other day and they were never too busy to take his call. I do not know what we would have done without the staff at Bluebell they are very special people a big thank you to the management, admin and care staff we owe you so much.
When Mum passed they treated her like she was a family member, they were so caring and respectful of my mum and us as a family which helped us so much on that very sad day. Thank you always.

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Review from Paige L (Niece of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After poor care from a different care home (one a lot more expensive), we cannot compliment Bluebell Court Care Home enough. Every time I see my uncle he is clean, hair tidy, shaven and well dressed (as in, isn't covered in food!). He has not once complained and is always encouraged by staff. Your care
staff are excellent and deserve high praise.

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Review from J P (Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like to live here.

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Review from Paula R (Daughter of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a very difficult and heartbreaking decision for my dad and sisters, Mum became a resident at Bluebell Court. We can't praise the staff, admin and management team enough. We love our mum so much, and we know she is well and truly loved and cared for by the staff. She always looks fresh and clean
and impeccably dressed. Most of all she is happy and very settled in her new home.
As Mum's Alzheimers makes her a little temperamental at times, the staff know how to 'sweeten' and make her smile.
Thank you so much Bluebell Court, we are forever indebted to you.

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Review from D H (Daughter of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is always immaculate and always a good atmosphere. Friendly, hardworking staff. Very thorough.

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Review from A W (Son of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has experienced exception care and attention during his stay in Bluebell Court.
All his needs and services have been provided by the brilliant care staff.
He has been looked after very well.
Always clean and fresh when I visit to take him out for lunch.

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Review from T B (Wife of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff caring and respectful.

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Review from Barbara S (Daughter of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Activities for some is satisfactory. Value for money for most is excellent for my mum and I'm just glad she is being cared for and the staff are very good.

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Review from Linda H (Sister of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My brother came here in July 2018 and has settled in very well. The level of care seems to be very good and he is always clean and tidy and also he seems to be very happy here.

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Review from Jennifer H (Sister of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My brother is well looked after and kept clean and tidy. The staff are very good with all residents.

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Review from Denise R (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is undertaken with dignity and respect. Always the right ratio of staff to residents nurses, always on hand to answer any queries or concerns re medical issues. Management always on hand to answer any operational concerns. Leave after visits feeling content that loved ones are in safe
hands. Cheerful and happy environment.

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Review from J J (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was sent to Bluebell Court Care Home in April 2016 as an emergency case and once assessed we decided to let her remain as a full-time resident because she settled in nicely and the staff were excellent with her. There have been many improvements and changes at the home since 2016 and more
is planned for the near future. My mother is happy and content, is well fed, well presented, and cared for and has actually gained weight! Every effort is made to stimulate her mind and a newly appointed activities coordinator ensures this occurs with all the residents.

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Review from C C (Sister of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service provided with the limited resources is good and feel the staff do the best they can.

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Current Review Score: 9.6 (9.588)

Overview of Review Score

The Review Score of 9.6 (9.588) out of 10 for Bluebell Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Bluebell Court Care Home is calculated as follows: ( (101 Excellents x 5) + (16 Goods x 4) ) ÷ 117 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.725 Points relating to the number of positive Reviews for Bluebell Court Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 10 Positive Reviews ÷ 13.8 = 0.725

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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