Accommodation is first-class and clean. Staff are outstanding - very caring
D S (Friend of Resident)
The food, facilities, his room, the garden etc are all excellent.
C S (Daughter of Resident)
The facility, resembling a beautifully styled show home, exudes warmth and comfort
Patricia M (Niece of Resident)
We offer a fully inclusive service. There will be no additional charges for use of any other service for example hairdressing, fine dining, outings and activities. Please contact us if you would require any additional information.
The only thing that is chargeable is Podiatry
Visitors welcome, please contact the team directly to arrange a tour of this beautiful home.
Parking is available onsite.
Boclair Care Home has a Review Score of 9.9 (9.929) out of 10, based on 31 reviews in the last 2 years. Over all time Boclair Care Home has 35 reviews.
Review from A K (Daughter of Resident) published on 31 January 2025
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you so much for sharing your experience and we are very fortunate to have a very kind and dedicated team who take great pride in caring for your loved one ensuring that they are supported and treated with dignity and respect. We welcome and encourage families and friends to be a part of our Boclair family and to play an active part in their loved ones' care.
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Review from D L (Grandson of Resident) published on 31 January 2025
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you so much for taking the time to complete a review and we are delighted that your gran is settled in her new home. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience from the outset and thereafter.
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Review from Jillian L (Granddaughter of Resident) published on 31 January 2025
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you so much for taking the time to complete a review and we are delighted that your gran is settled in her new home. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience from the outset and thereafter.
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Review from Helen B (Daughter of Resident) published on 31 January 2025
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you so much for your lovely review and it is our pleasure to be supporting your mum, and we agree that she is doing fantastic and is very much a part of the Boclair family as are all her family and friends.
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Review from J L (Daughter of Resident) published on 28 January 2025
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you for your review and feedback, we really appreciate this. I am delighted to hear about the process and the welcome that you and your dad received at the home and the improvements in your dad's quality of life. This is a testament to the dedicated and passionate team at Boclair Care Home. We will pass on your feedback to the team.
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Review from M L (Sister of Resident) published on 19 November 2024
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Reply from Karlynn Wheeler, Home Manager at Boclair Care Home
Thank you very much for your kind words, I will pass this feedback on to staff.
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Review from D S (Friend of Resident) published on 19 November 2024
Submitted via Postal Card •
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Reply from Karlynn Wheeler, Home Manager at Boclair Care Home
Thank you very much for your kind words, it was a pleasure to look after your friend and get to know yourself and the family.
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Review from Angela T (Daughter of Resident) published on 24 April 2024
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Reply from Maxine Kinnoch, Home Manager at Boclair Care Home
Thank you so much for your review. We are all so glad that we could bring comfort at this time. We were privileged to be given the opportunity. With sincere thanks
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Review from Leslie B (Daughter of Resident) published on 13 March 2024
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Reply from Maxine Kinnoch, Home Manager at Boclair Care Home
We are delighted that we have helped to make a difference, thank you for your review which will be shared with all the staff. We really appreciate your feedback many thanks.
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Review from Alison B (Daughter of Resident) published on 13 February 2024
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Reply from Maxine Kinnoch, Home Manager at Boclair Care Home
Thank you for taking the time to comment, we very much appreciate your feedback, our core principles are kindness and care. I will pass on to the staff and we will continue to work hard to ensure we can meet all needs. This is the best thank you we could have to know that we are achieving this is invaluable to the staff. Many thanks.
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Review from Patricia M (Niece of Resident) published on 9 February 2024
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you for your review and kind words. I will pass this on to the team. I am delighted to hear of your experience of the home.
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Review from Janice H (Daughter of Resident) published on 31 January 2024
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you for your kind words and review for Boclair Care Home. I am delighted to hear that your mum is happy within the care home and feels she is getting the best of care. I will pass on the feedback to the team.
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Review from Jo G (Daughter of Resident) published on 31 January 2024
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you for your kind words and review, I will pass this on to the team. It is great to hear about your mum's experience of the care home.
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Review from Renata N (Daughter of Resident) published on 31 January 2024
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Reply from Alan Twigg, Regional Manager at Boclair Care Home
Thank you for your kind words and review, we will pass your feedback on to the team at Boclair. I am delighted to hear that your mum has flourished within Boclair and loving the experience.
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Review from C H (Wife of Resident) published on 24 January 2024
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Reply from Maxine Kinnoch, Home Manager at Boclair Care Home
Thank you for taking the time to comment, we very much appreciate your feedback, our core principles are kindness and care. I will pass on to the staff and we will continue to work hard to ensure we can meet all needs. Many thanks, Maxine.
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Review from S G (Daughter of Resident) published on 22 January 2024
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Reply from Maxine Kinnoch, Home Manager at Boclair Care Home
Thank you for your kind words and review, we will pass the feedback on to the team. We are delighted that your mother has settled well into Boclair Care Home.
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Review from Elaine M (Daughter of Resident) published on 9 January 2024
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Reply from Maxine Kinnoch, Home Manager at Boclair Care Home
Thank you so much for your review, we appreciate your feedback and will pass it onto all staff. Many thanks.
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Review from Neal P (Son of Resident) published on 5 October 2023
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Reply from Maxine Kinnoch, Home Manager at Boclair Care Home
Thank you so much for the lovely review and for taking the time to write this at such a sad time for you and your family. We are delighted that we could make a difference for Mum and it was a privilege to care for Mum. We are so glad that we were able to give Mum the trip to your home despite the weather! Thank you for giving us the opportunity to look after you all.
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Review from Keith D (Nephew of Resident) published on 21 July 2023
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Reply from Maxine Kinnoch, Home manager at Boclair Care Home
Thank you for your kind words and review, we will pass this to the team. It’s our pleasure to support your uncle in Boclair Care Home.
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Review from J S (Wife of Resident) published on 18 July 2023
Submitted via Postal Card •
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Reply from Maxine Kinnoch, Home Manager at Boclair Care Home
Many thanks for the review, we really appreciate any feedback and will pass on to all staff. It is a pleasure to look after all our residents and families.
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The Review Score of 9.9 (9.929) out of 10 for Boclair Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Boclair Care Home is calculated as follows: ( (343 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 366 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Boclair Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Sep 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 31 Mar 2025
Please call for further information on our vacancies
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Job Title: Home Manager
Joined: 2024
Karlynn is thrilled to be joining the team this year at Boclair from Kingsacre Care Home where she has been since April 2021. Karlynn has been a nurse in the Health and Social Care sector since 2010 and has a great passion for caring for the elderly and takes great pride in providing a warm and welcoming environment for the residents and their relatives.
Job Title: Clinical Lead
Joined: 2022
Welcome to Laura, our Clinical Lead. Laura brings a wealth of experience and is a wonderful asset to Team Boclair.
Job Title: Administrator
Joined: 2022
Irene brings a wealth of experience to the home having worked as an administrator in care homes for over 17 years. Irene will often be the first point of contact and is excited to be welcoming residents and their families to Boclair.
Job Title: Receptionist
Joined: 2022
Karen loves working as a receptionist and meeting people and is delighted to be joining the Boclair Reception team. With vast experience as a receptionist, her extensive skills are a real asset to the home.
Job Title: Activities Co Ordinator
Joined: 2022
Scott used to be an Architect and on retiring decided to try something new. He has a wealth of experience in care homes and has started at Boclair with a flair and has good humour and great ideas.
Job Title: Head Chef
Joined: 2024
Peter has joined the team at Boclair from Kingsacre, he brings a wealth of knowledge having worked in care homes for over 5 years and being a chef for almost 45 years.