Boston House

Broadway Street, Oldham OL8 1LR
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9.5 6 Reviews
  • Boston House, Oldham
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Care Provided by Boston House

  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 17 Service Users
  • Privately Owned
  • Care Offered
  • Head/Brain Injury
  • Stroke

Good to Know

  • Person in charge
  • Rebecca Simpkin (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (17)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Boston House Reviews (6)

9.5

Boston House has a Review Score of 9.5 (9.484) out of 10, based on 6 reviews in the last 2 years. Over all time Boston House has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
1
2
6
0

Review from Katrina P (Sister of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is happy and settled at Boston house. The staff know and care for him very well, caring for him with dignity and understanding his needs. The staff are friendly and keep the family updated.

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Review from Hazel P (Brother of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond, they work as a great team. I can't recommend them enough, Boston House is clean, friendly and much more. They treat the residents with dignity and above all, are very caring. My brother is a resident and he's the happiest I've ever seen him, thank you to all the staff.

Reply from Boston House, Registered Manager at Boston House

We would like to thank you for sharing such kind words regarding the team at Boston House. Our staff team work hard to ensure the happiness of the people we support whilst also achieving their desired outcomes and it is appreciated that this is recognised by the families of the people we support.


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Review from Ingrid H (Wife of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner arrived as a resident in February 2024. I am so overwhelmed with the support and care we have received, not just for my partner but for me also. He has received total respect and dignity and finally is so settled for the days I go to work. The staff at Boston House are absolutely amazing,
it is like a home from home. I have been through such a very difficult time, and now our lives have changed, I have so much support from the staff, it has enabled my partner to start to gain his own independence again, the staff take him out every day, and nothing is too much trouble, he is so content. Thank you Boston House for your care, support, kindness, respect, and everything else you have contributed to both my partner and me.

Reply from Paul Jaggs, Business Development Manager at Boston House

Thank you for taking the time to leave such positive comments. I have ensured the manager and her team as well as our senior team are aware of the positive experiences you and your loved one have received at Boston House.


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Review from J D (Mother of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter arrived here as a resident in February 2020, walking only with assistance and barely continent day or night. In an en-suite room with severe cognitive impairment. Can now walk around her studio flat unaided or uses a trolley to transport drinks etc. Continent almost all of the time, day
and night. In charge of her own medication and is now a subject of safeguarding as she is an extremely vulnerable adult following a psych evaluation. Most of this has happened since the latest manager joined the team, improving communication, onsite physio and psychology services, also the recognition of my daughter's individual needs to improve and safeguard her outcomes. The biggest obstacles to my daughter's diet is physical and cognitive impairment.

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Review from K S (Mother of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean and spacious building. The staff are genuinely very caring and will go out of their way to help and ensure our son is dressed nice, clean and shaved and feels safe. They are very attentive to my son's needs and spend time talking to him and entertaining him. Nothing is too much trouble for
them
The rooms are furnished well and we were encouraged to make it more personal for our son with whatever he liked. My son chooses when he gets up and when he goes to bed and the staff offer a good range of activities to get involved with
I have seen a big improvement in the rehab side of this home over the last several months which is down to the new manager and although there is still some way to go, it's getting there.
Overall it's a very good home with dedicated and caring staff. I would recommend this home to anyone.

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Review from Anne G (Sister of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service and staff team are lovely!
They are achieving amazing things with my family member! I would recommend this service all day!
They have a great gym for physiotherapy to be given, this has been a great asset for my family member and I think it has been really important for their recovery
since their stroke.

Reply from Paul Jaggs, Business Development Manager at Boston House

Thanks for your lovely feedback – we are glad we have been able to support you and your family member in their recovery. I’ve shared this with Becca and the team.


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Current Review Score: 9.5 (9.484)

Overview of Review Score

The Review Score of 9.5 (9.484) out of 10 for Boston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.884 for Boston House is calculated as follows: ( (61 Excellents x 5) + (8 Goods x 4) ) ÷ 69 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Boston House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (0)

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Frequently Asked Questions about Boston House

What types of Care is Boston House registered for?

Older Person Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Boston House have?

There are 17 Single Rooms.

What are the Facilities & Services at Boston House?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Boston House to the centre of Oldham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.