Bramhall Manor Care Centre

Hardy Drive, Bramhall, Stockport SK7 2BW
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9.8 84 Reviews
  • Bramhall Manor Care Centre, Stockport
Welcome to Bramhall Manor, a stylish and luxurious home located in the friendly village of Bramhall. Bramhall Manor is a purpose-built 71 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care. The care home offers residential, nursing and respite care.

Residents are at the heart of everything they do, the caring team deliver person-centred care to each resident enabling them to maintain the highest level of independence and achieve their full potential whatever that may be. Personal care and support are enhanced further with additional services including freshly cooked meals prepared by their own chefs along with purposeful and meaningful wellbeing activities that reflect the interests and abilities of their residents.

Internally, the attention to detail is impressive. The high specification and décor of Bramhall Manor have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces for residents to enjoy. Arranged over three floors, the facilities at Bramhall Manor are exceptional, with each floor enjoying its own communal lounges and restaurants. All bedrooms boast en suite wet rooms, and there is also a spa assisted bathroom, hairdresser & nail bar. There are beautiful, mature gardens and outside seating areas at Bramhall Manor along with extensive terrace areas to the first and second floors.

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Care Provided by Bramhall Manor Care Centre

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rowena Bolton (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (71)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Number of floors: 3

Funding & Fees Guide for Bramhall Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,700
    • Self-Funded Nursing Care from £1,800
    • RESPITE Self-Funded Residential Care from £1,900
    • RESPITE Self-Funded Nursing Care from £1,900

  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,900 per week.


    We do not provide Nursing Dementia Care or Dementia Residential Care.
  • (these prices are only a guideline, please contact Bramhall Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.


  • Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Bramhall Manor Care Centre Reviews (84)

Total of 84, showing 1-20
9.8

Bramhall Manor Care Centre has a Review Score of 9.8 (9.783) out of 10, based on 21 reviews in the last 2 years. Over all time Bramhall Manor Care Centre has 84 reviews.

Overall Experience

  • 69
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Review from C M (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in Bramhall Manor following a flood at her house; It was supposed to be a temporary placement but it is so lovely and Mum is so wonderfully cared for that we were happy to make it permanent. The staff are so kind and caring, nothing is too much trouble for them, the meals are excellent
and the home itself is spotless. We visit often but when we go home it is in the knowledge that she is safe and cared for by good people.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for taking the time to write a review, I am pleased your mum has settled into life at Bramhall Manor and will pass on your review to the team.


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Review from C W (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for taking the time for writing a review. I will pass your kind words on to the care staff.


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Review from J C (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The reception team are the first people you meet as you enter. They are excellent and cannot do enough to welcome you and assist. The care team and nursing team are lovely and gentle with Mum throughout the time of visiting. Mum is very happy at Bramhall Manor. She is safe, well looked after and still
sings each day. That for me is a good sign she is happy.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for taking the time to write a review. I will pass on your kind words to the team. Your mum is always smiling when I pop in and say hello.


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Review from J S (Daughter of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care compassion and dignity by the staff at Bramhall Manor Care Centre is exceptional. The carers are always smiling and nothing is too much trouble. The food is of excellent quality. The decor and cleanliness is exceptional, like a 5* hotel. The nursing staff are knowledgeable and caring, the clinical
lead and home manger lead their team with care and compassion. They always have time to speak to you and take time to get to know you and your family. I could not praise this home highly enough. Thank you everyone at Bramhall you truly made a positive difference to my father's life.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you so much for taking the time to write a review and your lovely comments which I will feedback to the whole team. I am pleased your experience at Bramhall has been a positive one.


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Review from Helen S (Niece of Resident) published on 10 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, polite and helpful staff. Very well-presented and upkept in all areas. My first visit and very impressed.

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Review from Joan C (Sister-in-law of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very wonderful care facility with amazing staff and the best, happy, caring atmosphere. A home i would be happy to be in if the need arose.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for taking the time to write a review, I will pass you feedback to the staff as they take pride in ensuring our residents are happy and well cared for.


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Review from Sally B (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bramhall Manor Care Centre are extremely caring, kind and utterly professional. We particularly appreciate being able to talk to the nursing and care staff whenever we need. Nothing is too much trouble. We can rest easy knowing that Mum is in the best hands.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for taking the time to write a review, I am pleased to hear that your mum has settled in the home.


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Review from Duncan B (Nephew of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bramhall Manor Care Centre is a care home that takes the word "care" to its heart. Not only is the service, the food, the comfort and the setting wonderful but the staff and the overall feeling of the home are exemplary.
My aunt is extremely happy to be (t)here!

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for taking the time to write a review. I am pleased to hear your aunt is happy at Bramhall Manor and I will pass your feedback to the staff.


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Review from Paul F (Son of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing team of caring people who managed dad's safety and dignity in his final years. Dad spent nearly two years as a full time resident and was very happy. It was so comforting to know he was in the company of such caring people when we weren't there and that his ever changing and complex care needs
were being met.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for your review. We pride ourselves in ensuring we give good quality dignified care. Your father is greatly missed in the home and we all pass our condolences on to the family.


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Review from Rick A (Son of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so lucky that my mum was cared for and looked after by such wonderful staff. The kindness and compassion shown by everyone was unbelievable.
We will always remember her time at Bramhall Manor Care Centre and feel very grateful that she could spend her final weeks in such an exceptional place.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for your review. I will pass on your kind comments to the staff, I am sorry for your loss, as a home we aim to provide compassionate and dignified end of life care and our staff go above and beyond to ensure that our visions and values as a company are fulfilled.


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Review from Stephen C (Son-in-law of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management needs to look to the care staff for inspiration. To have a resident shot out of the home as quickly as they did needs to be looked into. I have sent the parent company an email with more information. Sent in a taxi but was not an option when we suggested it but they did just that when
it suited them. No lunch was given to this 88-year-old. The first option to go by 11 am to the new care home where she could have had lunch was changed to 2 pm then sent at 12.30, luckily family were on hand and the care staff at the new home were ready. The care staff are outstanding whilst the management is inadequate and should look again at the CQC's report from earlier this year. The management will no doubt have the paperwork in place to make themselves look blameless. The care staff are a credit to this home.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for your review. I am pleased to hear that you feel the care was a credit to the company. However, I am sorry to hear about your experience regarding discharge. Your relative was a patient on the discharge to assess floor, and discharge planning, organising of transport and arrangements for the transfer are all led and arranged by the NHS staff who work from Bramhall Manor, but in no way are linked to the management and overall running of the home, as a company we provide the care and nursing management of the discharge to assess patient whilst they are in Bramhall Manor. I am sorry that the discharge planning fell short of a good service and I have raised your concerns with the NHS team who will respond to you via their own processes. I hope your relative has now settled in her new care home.


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Review from Martyn W (Son of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having joined you, following a hospital stay, my father was welcomed with total respect. The staff during his stay were polite, attentive and both Dad, as a resident, and myself, as a visitor, were always met with a smile and welcome whilst the food was not to his taste, it was excellent so a heartfelt
thank you to aiding him to his recovery. Keep up the fantastic work. Well done to the whole team, especially the second floor.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for your review. I am pleased that your father and you had a positive experience during his stay at Bramhall Manor. I will pass on your thanks to the team.


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Review from C M (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The ease of admission for us to get Mum in for respite care for a fortnight was first class.
Mum enjoyed the variety of food provided and the quality even though she had to leave a little bit.
The regular cups of tea/coffee and the friendliness of the staff providing it was amazing.
The cleanliness
of the entire place was first-class.
There was a concern that the medication wasn't administered in accordance with the prescription all the time.
The overall helpfulness and positive attitude of all the staff made Mum's stay relaxing, enjoyable, and therapeutic.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for your review and I am pleased your mum had a positive experience during her respite. However, I can reassure you that her medication was given as prescribed in accordance with the medication chart which reflected the instructions on the boxes provided on admission.


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Review from C B (Nephew of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After trying to care for my aunt in her warden-controlled flat, she was admitted to hospital. She was nearing the end of her life and was discharged to Bramhall Manor. She was very well taken care of, and it was a sense of great relief that we could see she was comfortable and peaceful and she died
as expected, after 3 and a half weeks as a nursing resident. The team was kind, compassionate, and supportive. Thank you.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for your review, I am sorry for the loss of your aunt. I will pass on your thanks to the team.


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Review from Brian M (Son-in-law of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The property was easy to find and the parking arrangement was excellent. The ladies at the front desk were very good at ensuring we would be able to attend and see. The room for my mother-in-law was convenient with a member of staff ensuring the room was clean. Breakfast was available and your resident
was pleased to enjoy what was available.
All in all, it is an impressive property.
Thank you for the work being undertaken.

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you so much for taking the time to review our home. I am pleased your mother-in-law enjoyed her stay with us.


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Review from Stephen J (Son of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hello... Bramhall Manor is a lovely place with some superb facilities and some lovely carers... The reception staff are very pleasant and helpful... The food is good and the Head of Hospitality iswise and of good character... However, may I be so bold as to suggest that an increase in the hourly rate
of pay for the wonderful, but often over-stretched hands-on carers, would be a wise and well overdue consideration... This would certainly help many of the care homes overcome the on-going staff shortages, which are so often heard about... You have to wonder what body of people it was who first decided that their hourly rate, should be set so close to the minimum living wage level... clearly, these people did not include any real-life hands-on carers!... All the best to you all... Cheers

Reply from Rowena Bolton, Manager at Bramhall Manor Care Centre

Thank you for your kind words about the staff and the home, I will pass your comments onto them. I note your comment regarding staff pay and can assure you all staff are paid above the national living wage, and we are successfully recruiting into any care roles that we advertise.


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Review from J D (Daughter of Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness of everyone of your staff towards the family at the worst time was heartfelt and gratefully received. Your gentleness towards Mum, always treating her with dignity and respect meant so much to us all. We make deeply emotional friendships which are so fleeting when we experience the end
of life for a family member. We will remember all the staff at Bramhall Manor Care Centre for the support and care you provided to all the family.

Reply from Helen Hartley, Home Manager at Bramhall Manor Care Centre

Thank you very much for taking the time to write a review of your experiences at Bramhall Manor. Your mum was a lovely lady and we were all privileged to care for her and to meet her lovely family


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Review from Victoria B (Niece of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say that the team, reception, carers, caterers, management continually go above and beyond to offer a fantastic service and care. The standards are second to none.

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Review from W J (Wife of Resident) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone really friendly and helpful, even when working under stress and pressure, they are very professional. Definitely made the correct choice when selecting the nursing home for my husband.

Reply from Helen Hartley, Home Manager at Bramhall Manor Care Centre

Thank you very much for taking the time to write a review of your experience within Bramhall Manor Care Centre.


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Review from Simon F (Son of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bramhall Manor Care Centre deserve the highest praise. Each team member, from the nurses to the caregivers, culinary team and administrative staff, displays a genuine passion for their work, treating every resident with the utmost respect, dignity, and empathy.
The facilities at Bramhall
Manor are exceptional. The rooms and common areas are beautifully decorated and the gardens are lovely.
Cleanliness and hygiene is excellent, ensuring a safe and pleasant environment for residents visitors. Bramhall Manor maintains excellent communication with families. Loved ones are kept informed and involved in the care of their family members.
I would sum up by saying that Bramhall Manor Care Home is an exemplar of how senior care should be. Knowing that my dad is looked after so well, gives me and my family great peace of mind. I would not hesitate in recommending Bramhall Manor.

Reply from Helen Hartley, Home Manager at Bramhall Manor Care Centre

Thank you very much for taking the time to write a review of your experience within Bramhall Manor.


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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Bramhall Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Bramhall Manor Care Centre is calculated as follows: ( (204 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 249 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bramhall Manor Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Rowena

Rowena Bolton

Job Title: Home Manager

I qualified in 1995 in Leicester as one of the first Project 2000 diploma nurses. I then worked in Reading and Cheltenham for the NHS before moving to care homes in 2007 and moved to Cheadle Hulme in 2009. I have worked in a Clinical Lead role since 2017.


My background and passion is stroke care, end-of-life care and looking after people living with dementia. I love to mentor and coach people on how to give good care to people living with dementia, putting the person first and dementia second. New Care has the values that I hold dear as a nurse which is putting the resident at the centre of everything we do and building a new team at Bramhall Manor means we can move forward with that philosophy as a team.


Frequently Asked Questions about Bramhall Manor Care Centre

What types of Care is Bramhall Manor Care Centre registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bramhall Manor Care Centre provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Bramhall Manor Care Centre have?

There are 71 Single Rooms.

What are the Facilities & Services at Bramhall Manor Care Centre?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bramhall Manor Care Centre to the centre of Stockport?

3.3 mile(s) as the crow flies, distance by road may be significantly further.