Brampton Manor

Fordham Road, Newmarket CB8 7AQ
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9.9 62 Reviews
  • Brampton Manor, Newmarket
At Brampton Manor, they believe in quality care. Care so good it’s unexpected. Nestled in the historic town of Newmarket, Suffolk, their care home reflects the town’s world-famous equestrian heritage, with tasteful equine-inspired interiors that create a distinctive and elegant atmosphere. They provide a range of services, including Residential Care, specialist Nostalgia Care for dementia, and Short Stays, all designed to ensure comfort and support for every resident.

What sets Brampton Manor apart is dedication to personalised care that fosters a sense of connection and wellbeing. Their Life Enrichment Programme focuses on the six principles of wellbeing: Contribute, Grow, Reflect, Feel, Move, and Connect. These core values are woven into daily life, offering residents opportunities to engage in meaningful activities that enhance their quality of life, both physically and emotionally.

Brampton Manor is more than a care home—it’s a vibrant, supportive community where each resident is treated with respect and dignity. Whether staying with them for long-term care or enjoying a short-term respite stay, they are committed to ensuring residents feel empowered and cared for in a way that is tailored to their individual needs.

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Care Provided by Brampton Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Akhi Goswami (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021

Funding & Fees Guide for Brampton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,700
    • RESPITE Self-Funded Residential Dementia Care from £1,700

  • Weekly fees are subject to the choice of room and your loved one’s specific care needs.
  • (these prices are only a guideline, please contact Brampton Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Brampton Care Home is delighted to welcome families, visitors and members of the wider community to the home.


  • Parking

  • On site parking for residents and visitors.


Brampton Manor Reviews (62)

Total of 62, showing 61-62
9.9

Brampton Manor has a Review Score of 9.9 (9.913) out of 10, based on 29 reviews in the last 2 years. Over all time Brampton Manor has 62 reviews.

Overall Experience

  • 59
  • 3
  • 0
  • 0
  • 0

Date Published

62
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12
29
33

Review from Derek K (Son of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to make the hard decision of placing my 90-year-old mother into a home with dementia care. The first thing that struck me was the passion of the staff at Brampton Manor, my mum was very confused and scared about the decision, but after a week I saw her smiling and laughing again something I haven’t
seen for years. The place is obviously new so immaculate and very well thought out. The rooms are spacious with fantastic private bathrooms/wet rooms, the communal areas are large and wheelchair friendly, I had been seeing mum deteriorating in hospital but again with the boundless enthusiasm of the staff she is improving, this place and the people have given her some dignity back for her latter life and have given me complete peace of mind.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a positive difference to all of our residents, their families and friends. We are really glad that you are pleased with the care and service your mother receives at Brampton Manor. We truly appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from N A (Nephew of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice location modern and clean. Excellent friendly and caring staff. Very good set up with good facilities. Overall very good care and attention to the residents.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a positive difference to all of our residents, their families and friends. We are really glad that you are pleased with the care and service your Uncle receives at Brampton Manor. We truly appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.913)

Overview of Review Score

The Review Score of 9.9 (9.913) out of 10 for Brampton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.913 for Brampton Manor is calculated as follows: ( (315 Excellents x 5) + (30 Goods x 4) ) ÷ 345 Ratings = 4.913

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brampton Manor is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (4)

Akhi

Akhi Goswami

Job Title: Home Manager

Joined: 2023

Akhi has worked in healthcare for over 15 years collecting experience in different settings like Care Homes, NHS and Private hospitals. He first started working in care homes in 2010 and since then has never looked back. What he most enjoys about his role is talking to residents and their families to understand their needs. Apart from holding an Adult Nursing qualification, he is currently pursuing a master's degree in healthcare management from a local university. Brampton Manor is a warm and welcoming home, and he is delighted to be a part of this supportive team.


Danny

Danny Harris

Job Title: Admissions Manager

Joined: 2024

Danny Harris is the Admissions Manager at Brampton Manor Care Home in Newmarket. With a background in customer-centric roles in luxury retail, Danny found his true calling in the Care Sector, where he brings a passion for connecting with people and uncovering their stories.


At Brampton Manor, Danny strives to be a constant source of support for families during their search to find the perfect care home for their loved ones and ensure residents feel cherished and at home. With a commitment to creating meaningful experiences, Danny looks forward to welcoming you to Brampton Manor and guiding you on your care journey.


Iskra

Iskra Ivanova

Job Title: Deputy Manager

Joined: 2023

Iskra is the Deputy Manager at Brampton Manor and is very passionate about making a difference in people’s lives, supporting and providing the best care for them and their families. Over her career, she gained experience across different care fields including residential care, nursing care, dementia nursing and serious head /spine injuries.


Prior to joining Boutique Care Homes as Deputy Manager she was awarded, Nurse of the Year. Iskra also has a College Degree as a General Nurse and a Diploma in Social Care.


Valda

Valda Rayner

Job Title: Head of Activities & Wellbeing

Joined: 2022

Valda has worked in care for over 20 years in various roles. Extremely passionate about residents living their lives to the full and enjoying themselves, being given the opportunity to lead the activities and wellbeing team after a promotion from the reception team, was not an opportunity to miss.