Bramshott Grange Care Home

Bramshott Grange, Connaught Drive, Liphook GU30 7GZ
Submit a Review
9.8 56 Reviews
  • Bramshott Grange Care Home, Liphook
Situated on the edge of the Hampshire village of Liphook, Bramshott Grange is a purpose-built care home offering luxury living with quality residential and dementia care. There is also the facility for rehabilitation with Hobbs Rehab Services who are based in the home.

The home offers beautifully fully furnished ensuite rooms, many with patio doors on to landscaped gardens.

The home offers a range of daily activities including trips out and subject to availability personal training sessions in the gym, specially designed to help the older person improve their strength. The home also offers post-operative rehabilitation and short holidays throughout the year.

Bramshott Grange is very proud of the dining experience on offer and using locally sourced produce, the menu is varied and suited to every taste. Families are encouraged to visit and can join for a meal. There is also a private dining facility for those special occasions.

There is a varied activity programme which changes weekly and is designed to promote physical and mental wellbeing. Activities include regular entertainment, visits to local attractions and places of interest, exercise programmes, visits from local schools as part of an intergenerational care approach, crafting, baking and even a fun dog show.

Show Bramshott Grange Care Home on the Map

Care Provided by Bramshott Grange Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Pamela Norfolk (Home Director)
  • Admission Criteria
    • Please contact the home to discuss your individual requirements
    • Ages 18+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Number of floors: 2

Funding & Fees Guide for Bramshott Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,820
    • Self-Funded Residential Dementia Care from £1,820
    • Self-Funded Nursing Care from £2,026
    • Self-Funded Nursing Dementia Care from £2,026
    • RESPITE Self-Funded Residential Care from £1,920
    • RESPITE Self-Funded Residential Dementia Care from £1,920
    • RESPITE Self-Funded Nursing Care from £1,920
    • RESPITE Self-Funded Nursing Dementia Care from £1,920

  • All inclusive fees. (food, care, laundry, housekeeping, hairdressing, personal trainer, alcohol, activities)
    LA rates accepted with top up
  • (these prices are only a guideline, please contact Bramshott Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome


  • Parking

  • Parking on site.


Bramshott Grange Care Home Reviews (56)

Total of 56, showing 41-56
9.8

Bramshott Grange Care Home has a Review Score of 9.8 (9.847) out of 10, based on 13 reviews in the last 2 years. Over all time Bramshott Grange Care Home has 56 reviews.

Overall Experience

  • 49
  • 7
  • 0
  • 0
  • 0

Date Published

56
0
6
13
43

Review from Paul M (Son of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole experience started with the assessment which was so comforting, professional and efficient. Admission was efficient and very well organised. Almost every member of management and staff have been superb. When admitted we did not hold high hopes for an improvement in Dad's wellbeing. The transformation
has been remarkable and we took him home yesterday. The car staff have been exceptional, caring, extremely proficient and well organised. One key has been the support to our family - superb! Well done Bramshott Grange - long may you all prosper and help the aged.

Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you so much for your kind comments and we are all delighted your father had such a successful respite stay and was able to return home. We do hope you will keep in touch and visit us again, but this time for tea, cake and a chat with friends made!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew M (Son of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old father stayed at Bramshott Grange for 7 weeks in December 2018 and January 2019 after spending 5 months in different hospitals with acute illness and long term health problems.
The care and comfort given to him at Bramshott Grange was exemplary. Every single member of staff was genuinely
caring, helpful and friendly and all the facilities outstanding. I would have no hesitation in dad staying here again, should it be appropriate for his circumstances again.

Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

What a lovely review to receive and I am so happy that the Team were able to support your father and he was able to return home. I appreciate that was always the long term goal but it seemed unlikely during those long months spent in a hospital setting. It has been wonderful to see your father's hard work paying off allowing him to now achieve that goal!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A F (Resident) assisted by family/friend published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not like the way I was handled in the middle of the night - it was not sufficiently gentle.

Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your review and whilst I am pleased you have kindly offered the very highest grades following your stay at Bramshott Grange, I was sad to learn you were unhappy during the night.
I appreciate this was your second respite stay with us and that you wish to join us again in the near future, in view of this we will work with you to ensure a completely settled stay when you return. Thank you for your constructive feedback as it really helps us provide the very best care possible to all residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ted R (Resident) published on 16 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was resident for four weeks whilst receiving physiotherapy treatment so, although not a 'typical' client, I experienced the facilities on offer to all the residents in this relatively new home.
The staff were exceptional and, as I viewed them from a different perspective to most, I saw them deal
with some pretty difficult situations without any issue.
The place was spotless and food excellent and the fact that it was effectively an open house (to friends, relatives and dogs!) very much welcomed.
My only criticism would be that on some occasions the staff appeared stretched but generally, I saw that was down to some residents' overuse of their alarm calls!

Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your positive review. I am so glad that with the help of the rehabilitation services based here and with care and support from the Bramshott Grange Team, it has helped you return home. We look forward to seeing you in the future when you visit the friends you have made here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G C (Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found all the staff very kind and helpful.

Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your review. It is always so nice to see the word 'kind' being used to describe our wonderful care team. I am so pleased their kindness has helped you settle and enjoy life here at Bramshott Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eileen L (Respite Resident) published on 28 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was like staying in a 5-star hotel.
I was made to feel very welcome nothing was too much trouble.
Excellent service.

Reply from Maggie Griffith, Sales at Bramshott Grange Care Home

How lovely to be compared to a 5 star hotel! I am so glad you felt the respite stay aided your recovery and so pleased to hear you will be popping in again to visit the new friends you have made whilst here! Many thanks for your kind review and I am really looking forward to seeing you again soon when you next visit us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John S (Respite Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very pleased with the care I received. The staff were all very helpful and willing to be of assistance. I am sure if my need arises I would make the Grange my first choice.

Reply from Maggie Griffith, Sales at Bramshott Grange Care Home

It is always lovely to hear that Bramshott Grange would be the first choice if you needed respite again in the future. Many thanks for your kind words and indeed for choosing Bramshott Grange for your recent respite stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Son of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Bramshott Grange for respite and rehab, but after 2 weeks decided he liked it so much he would stay as a permanent resident. Great facilities, caring, dedicated and friendly staff made him happy and feel welcome. He could not have had better care. The whole home was bright and airy,
he had a lovely room and really enjoyed the whole feeling of a 'home from home'.

Reply from Maggie Griffith, Sales at Bramshott Grange Care Home

Thank you so much for your kind words, it is always so lovely to learn that someone enjoyed their respite stay so much they wished to stay on with us as a permanent resident.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P (Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had an operation at Guildford and then 3 weeks at this home and was very well looked after.

Reply from Maggie Griffith, Sales at Bramshott Grange Care Home

Thank you so much for your review and I am really happy to hear you had such a lovely stay here at Bramshott Grange. I am looking forward to seeing you again for that cup of tea and chat in the near future!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith T (Son of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff were instrumental in getting my father into the care home at short notice, which was a huge relief to us all. They pulled out all the stops! The whole team have been fantastic, accommodating all our requests. They are all very friendly, caring and appreciative of your needs.
I cannot fault them. The home itself is absolutely first class. I would recommend to anyone and excellent value for money.

Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your lovely words, we are so happy we were able to support you all and that your father is settling in so well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline S (Friend of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the quality of everything. Lovely Cordon Bleu lunch with only attentive staff. Many thoughtful touches and lovely decor and fresh flowers and we had a Wii demonstration for my resident friend.

Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you for your kind words, we are delighted you enjoyed lunch with your friend and we look forward to welcoming you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P U (Wife of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my husband has been at Bramshott Grange for one month I would like to put on record how happy I am with the arrangements for his care and think the home excels at making people feel welcome. Food has been delightful and we have enjoyed some activities offered by the caring staff.

Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you for your kind review and we are delighted your husband has settled in so well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zara T (Granddaughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bramshott Grange is a home from home, comprising a lovely cosy atmosphere, generous amenities for both residents and visitors and the utmost caring staff who deliver all elements of care with the most empathy and professionalism. It's helped to make what has been a difficult time for our family, feel
reassured and grateful to have quality time together.

Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you for your very kind review and we are so glad your grandfather has settled in so well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie W (Daughter-in-law of Resident) published on 12 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding Bramshott was such a relief after viewing so many Care Homes that we felt did not reflect or meet the needs of my Mother in Law and her “modern” lifestyle. Management and staff have been very supportive of the transition of moving into a new environment. Thank you for this.


In just a few

weeks the change in my Mother in Law is remarkable, she is happy, smiling, engaging in activities and has made friends. Our family is always welcome and we love joining in with the activities and being part of the community.


We could not ask for more.


Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you so much for your kind comments, we are delighted your mother-in-law has settled in so well to her new home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ursula W (Wife of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is the first week but first impressions are good. Management has all been friendly and welcoming. Hospitality is good, there is always an offer of refreshments. Staff are very caring and keen to get to know the residents.

Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you so much for your kind review, we are delighted your husband has settled in so well and it is a pleasure to look after him.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Daughter of Resident) published on 3 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mayflower Care Communities have realised that there is a new generation of 'elderly' coming into care and that the surroundings, food, activities and interaction with residents needs a more modern approach. My mum is one of the first three residents at this newly commissioned home and I cannot fault
anything. Mum even said the other day, "I never thought I'd say I'm in a 'care home', but I absolutely love it - I'm having a fantastic time!".


The rooms are generous in size with luxurious furnishings, beautiful en-suite facilities, spa bathrooms, cinema room, dedicated activities room, library, bar, several dining options, gardens, quiet sitting areas, gym.


But, most importantly, my mum is well cared for and supported to remain as independent as possible, for as long as possible.


The management team and staff are superb and I cannot recommend Bramshott Grange highly enough.


Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you so much for your kind comments about our lovely new home and our staff. We are delighted your mother has settled in so well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Bramshott Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Bramshott Grange Care Home is calculated as follows: ( (137 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.97 Points relating to the number of positive Reviews for Bramshott Grange Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 13 Positive Reviews ÷ 13.4 = 0.97

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Pamela

Pamela Norfolk

Job Title: Home Director

Joined: 2018

Pamela joined Bramshott as Deputy Home Director having previously managed a Dementia Unit for another care provider.


Pam is passionate about ensuring our residents receive the very best care and support and works with the team to ensure they live an active and enriched lifestyle where possible.


Maggie

Maggie Griffith

Job Title: Group Client Liaison Manager

Joined: 2018

Maggie is the first point of contact when a family is considering a move to Bramshott Grange. With a huge amount of knowledge and experience within the sector, Maggie will help support a family as they consider the options available when choosing the right home for their loved one.


Maggie also builds strong community links and arranges regular informative events to help raise awareness around various topics that might help and support.


Annabelle

Annabelle Groves

Job Title: Activities Manager

Joined: 2019

I have over 8 years’ experience working in Activities within a care home environment and I am privileged to be in a position to enhance our residents’ lives by providing a full and varied Activities Programme. I enjoy building relationships with residents by encouraging and helping them lead full and enriched lives. I arrange regular group meetings with residents, so they can help design the activities programme including things they really enjoy doing or wish to learn.


Sharon

Sharon Haddington

Job Title: Housekeeping Manager

Joined: 2020

My role at Bramshott Grange is running a dedicated housekeeping team. I have over 20 years housekeeping experience within the NHS and joined Bramshott Grange early in 2020. I was delighted to receive promotion this year to the position of Housekeeping Manager. My housekeeping team understand the importance of creating a lovely environment for each resident.