Bridge Manor is open for visits 24 hours a day. Reception is open from 8.00am to 6.00pm Monday to Friday.
They have a carpark located right outside the front of the building
Bridge Manor Care Home - Avery Healthcare has a Review Score of 9.9 (9.910) out of 10, based on 18 reviews in the last 2 years. Over all time Bridge Manor Care Home - Avery Healthcare has 24 reviews.
Review from A W (Daughter of Resident) published on 18 February 2025
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you so much for this lovely feedback, it was also a pleasure speaking with you and hearing the lovely comments about the team. I am glad Dad has settled and he has already become a member of the Bridge Manor family.
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Review from L S (Resident) assisted by family/friend published on 31 July 2024
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you for your kind words, we are currently adapting the menu to meet our residents' choices. If we can assist further, please don't hesitate to contact us in the home.
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Review from T M (Friend of Resident) published on 5 March 2024
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Reply from Nicole Moss, Well-being Co-ordinator at Bridge Manor Care Home - Avery Healthcare
Thank you so much for your kind words! Also for your advice this has been noted.
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Review from J C (Daughter of Resident) published on 5 March 2024
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Reply from Nicole Moss, Well-being Co-ordinator at Bridge Manor Care Home - Avery Healthcare
Thank you for your kind words, we are so glad your Mum enjoyed her stay with us. We look forward to welcoming her again later on in the year!
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Review from R L (Daughter of Resident) published on 27 December 2023
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Reply from Nicole Moss, Well-being Co-ordinator at Bridge Manor Care Home - Avery Healthcare
Thank you for your review on Bridge Manor Care Home and for your amazing ratings. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing for us to see and hear how your mom is enjoying her stay with us.
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Review from T B (Niece of Resident) published on 22 December 2023
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you for your review on Bridge Manor Care Home and for your amazing five-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing for us to see and hear how the staff are caring towards their residents.
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Review from E H (Relative of Resident) published on 22 December 2023
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you for your review on Bridge Manor Care Home and for your amazing five-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing for us to see and hear how our care team are thoughtful and considerate of our residents.
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Review from Claire S (Daughter of Resident) published on 22 December 2023
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you for your review on Bridge Manor Care Home and for your amazing ratings. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing for us to see and hear how your mom is enjoying her stay with us.
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Review from Sharon D (Cousin of Resident) published on 21 December 2023
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Reply from Ollie-mae Brewster, Well-being Co-ordinator at Bridge Manor Care Home - Avery Healthcare
Thank you so much for your kind words! We are over the moon that you chose us, and promise to forever provide the best care we can!
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Review from Nigel T (Son of Resident) published on 8 December 2023
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Nigel, thank you for your review on Bridge Manor Care Home and for your amazing five-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing for us to see and hear how your mom enjoyed her convalescence stay with us.
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Review from Anne C (Daughter of Resident) published on 14 August 2023
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Reply from Nicole Moss, Well-being Co-ordinator at Bridge Manor Care Home - Avery Healthcare
Thank you for taking the time to review Bridge Manor Care Home in Wombourne and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing to hear that the choice of tasty food provided by our talented culinary team is so well received. Best wishes
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Review from Michelle G (Granddaughter of Resident) published on 21 July 2023
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you, Michelle, for taking the time to review Bridge Manor Care Home and for your amazing 5-star rating. So glad your nan has become part of our community and she loves the events. The feedback you have given is truly invaluable to us and our team. Thank you. Home Manager.
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Review from Alison M (Daughter of Resident) published on 11 July 2023
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you, Alison, for taking the time to review Bridge Manor Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing to hear that the cleanliness and food provided by our talented support team is so well received. It is also reassuring to hear that the medical attention is prompt and responsive. Thank you.
Home Manager.
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Review from Lisa R (Daughter-in-law of Resident) published on 11 July 2023
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you for your review on Bridge Manor Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing for us to see and hear how your mom-in-law has settled well into the home and become part of the heart of our in-house community. Thank you for the lovely comments about our in-house activities which are arranged by our inspirational well-being coordinator.
Home manager.
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Review from Michelle S (Daughter of Resident) published on 9 June 2023
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Reply from Debbie Rowley, Manager at Bridge Manor Care Home - Avery Healthcare
Thank you for taking the time to review Bridge Manor Care Home in Wombourne and for your amazing five-star rating. We are delighted to hear that your mum is enjoying staying permanently with us so much. It is a true pleasure to have your mum living with us as part of our loving care community, giving you and your family peace of mind. Best wishes.
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Review from S W (Friend of Resident) published on 11 May 2023
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Reply from Rachel Aran, Marketing Administrator at Bridge Manor Care Home - Avery Healthcare
Thank you for taking the time to review Bridge Manor Care Home in Wombourne and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. It is also pleasing to hear that the choice of tasty food provided by our talented culinary team is so well received. Best wishes.
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Review from Kathryn B (Friend of Resident) published on 23 April 2023
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Reply from Rachel Aran, Marketing Administrator at Bridge Manor Care Home - Avery Healthcare
Thank you for taking the time to review Bridge Manor Care Home in Wombourne. We are delighted with how satisfied you are with our home and the vast range of facilities available to use. We are also looking forward to making the most of the garden once the warmer weather arrives. It is a pleasure to have your friend living with us, as a part of our loving care community. Best wishes.
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Review from K M (Niece of Resident) published on 22 April 2023
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Reply from Rachel Aran, Marketing Administrator at Bridge Manor Care Home - Avery Healthcare
Thank you for taking the time to review Bridge Manor Care Home in Wombourne. We are delighted to hear how satisfied you are with our newly opened home, and the care provided by our dedicated staff team. Your feedback is invaluable to us. Best wishes.
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Review from S P (Niece of Resident) published on 14 March 2023
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Reply from Rachel Aran, Marketing Administrator at Bridge Manor Care Home - Avery Healthcare
Thank you for taking the time to review Bridge Manor Care Home in Wombourne and for your amazing five-star rating. We are delighted to hear how happy you are with the care your aunt has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. Your feedback is truly invaluable to us and our staff team. Thank you for your kind words. Best wishes, Rachel.
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Review from Pam C (Daughter of Resident) published on 28 February 2023
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Reply from Rachel Aran, Marketing Administrator at Bridge Manor Care Home - Avery Healthcare
Thank you for taking the time to review Bridge Manor Care Home in Wombourne and for your amazing 5-star rating. We are delighted to hear that your mum enjoyed her respite stay with us so much, she would like to make her stay a more permanent one. It is a true pleasure to have your mum living with us as part of our loving care community, giving you and your family peace of mind. Best wishes
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The Review Score of 9.9 (9.910) out of 10 for Bridge Manor Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.910 for Bridge Manor Care Home - Avery Healthcare is calculated as follows: ( (194 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 211 Ratings = 4.91
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bridge Manor Care Home - Avery Healthcare is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2016
Debbie Rowley, Bridge Manor Home Manager, joined the Avery family in 2016. With a career spanning over thirty years, Debbie has a background in nursing, working in the NHS before moving to the private sector and has a wealth of knowledge, having worked in nursing homes since 1995.
Debbie describes her vision for Bridge Manor as “Becoming an outstanding care home in collaboration with the local community. By creating an open, positive culture, Bridge Manor will be a home of which the Wombourne community can be proud.”
Bridge Manor Care Home welcomes you to come and meet Debbie Rowley and her team for light refreshments. Take a private guided tour and see the brand-new care home facilities on offer.
Job Title: Deputy Home Manager
Joined: 2018
Donetta McDonel, Deputy Home Manager at Bridge Manor, joined Avery Healthcare in 2018 with over 18 years of experience in the social care setting. She has progressed tremendously during her time with Avery Healthcare, joining as an Advanced Senior Carer to becoming Deputy Manager at our brand-new luxurious care home.
Her main hobbies include reading, travelling and being around my nieces and nephews, as she is very family-oriented.
Donetta's primary role is providing person-centred care, delivering excellent quality outcomes and supporting our residents and teams.
She also monitors the well-being of each resident, ensuring all staff are supported and always promoting independence and well-being by ensuring that residents' personal, psychological, and social care needs are met. She looks forward to welcoming you to the Bridge Manor community.
Job Title: Well-being & Activities Co-ordinator
Joined: 2022
Nicole joined the Avery #OneFamily in 2022 and has an abundance of experience, having worked in the industry since the age of 18 years old, the past three years working as an Activities Co-ordinator. Nicole says, "I love my job and can't wait to meet you and learn more about your interests and hobbies."
Nicole's main responsibility is to create a person-centred activities plan with something for everyone to get involved with daily. You can expect a variety of activities to take place at Bridge Manor.
A typical day could involve a trip out in the home’s minibus, creative writing or art classes, talks from guest speakers on a wide range of subjects, visits from local schools, or live musical entertainment. We work to support residents with personal interests that are not already covered in our activities planner too, from simple one-to-one discussions on a favourite topic to a private ballet lesson
Job Title: Customer service Manager
Joined: 2023
Ollie-Mae joined the Avery One family in December 2023.
Ollie-Mae ensures all families and residents are given up-to-date information within the home. She completes assessments for residents coming into the home and completes in-house tours for anyone looking to move in.
I am committed to building strong relationships with families, residents and team members, and I believe in the importance of continuous learning and development.
Job Title: Admin
Joined: 2022
Sarah Brewster, Bridge Manor Care Home Admin. Sarah Joined the Avery Family in October 2022.
I believe that the heart of a successful care home lies in its community. Therefore, I strive to build strong relationships with residents, their families, and the healthcare team. My commitment to continuous improvement and excellence ensures that our residents receive the highest standard of care in a warm and welcoming environment.
Job Title: Care assistant
Joined: 2022
Jodie joined Bridge Manor Care Home in October 2022 after spending months watching the home being built whilst working as a support worker for adults with learning disabilities. Jodie's warm and compassionate nature meant she knew she would be a good asset to the caring communities we have at Avery and was delighted to go through some training with the inspirational trainers and management teams. She is now striving towards becoming a regional trainer and we look forward to watching her career blossom.
Job Title: Senior Carer
Joined: 2022
Becky joined Bridge Manor in October 2022 as a senior care lead. She has 14 years of experience in the care industry and started her journey as a domiciliary carer for 3 years before going to work in a small care home.
She has 11 years of experience with dementia care and has a passion for palliative care.
She has NVQ levels 3 and 4 in Health and Social Care.
Job Title: Senior Carer
Joined: 2023
Bridge Manor is pleased to have Emma working with the care team. Emma has a wealth of experience at care and senior care level within the care homes
Emma warm caring approach towards the residents and the team has meant she has settled well within the home.
Job Title: Sous Chef
Joined: 2022
George joined Bridge Manor October 2022 as Sous chef.
He has years of experience cooking in a care home.
George is enjoying his role and enjoys experimenting with food presentation to please the residents
Job Title: Care Assistant
Joined: 2023
Balvinder joined Avery in April 2023, With a huge amount of experience working in the care industry for over 30 years.
I believe in treating each resident with dignity, respect, and kindness. My commitment to continuous learning and development ensures that I stay updated on best practices in care provision. My goal is to make a positive impact on the lives of those I care for, providing them with comfort, support, and a sense of community.
Job Title: Housekeeping Assistant
Joined: 2023
Samantha Joined Bridge Manor Care Home housekeeper.
Joined the Avery family in May 2023.
She has experience in cleaning and working in a care home.
Samantha's main responsibilities are to ensure the home is kept clean and tidy. She enjoys engaging with the residents. I believe that a clean and orderly environment is essential for the comfort and well-being of residents. My attention to detail, reliability, and positive attitude make me a valuable member of the care home team. My goal is to contribute to a warm and welcoming environment where residents can feel at home.
Job Title: Senior Carer
Joined: 2023
Sharon joined Avery in 2023 as a senior care assistant, As a compassionate and experienced Senior Care Assistant, I have dedicated over the years to providing exceptional care and support to residents. My extensive background in healthcare and my passion for ensuring the well-being of others drive me to deliver the highest standard of care every day.
Job Title: Care Assitant
Joined: 2023
Lauren has been at Bridge Manor for over one year, She is currently training to be a lawyer but her caring nature will not let her leave Bridge Manor. She has been in the Care industry for over five years and is very dedicated to her role and providing excellent care.
Job Title: Receptionist
Joined: 2024
Jane also known as Bridge Manor's hairdresser joined the Avery One family as a receptionist in 2024.
Jane is responsible for answering the telephone and helping visitors who come into Bridge Manor Care Home.
Job Title: housekeeper
Joined: 2024
Gina joined the Avery family in 2024 as a housekeeper.
Gina responsibility is to maintain the up keeping of the home and provide excellent cleaning standards.
Job Title: Senior Care assistant
Joined: 2024
Harj Joined Avery in July 2024 as a senior care assistant , she has many years experience in the care industry and has fit well into the Avery family.
Job Title: Senior Care assistant
Joined: 2022
Sarah joined the #one family in 2022 as a senior care assistant, Sarah has been in the care industry for years and has gained a lot of experience.
Job Title: Night Care Assistant
Joined: 2023
Megan joined the Avery # one family in 2023. She has worked day and night shifts while here at Bridge Manor, and she looking forward to learning more and gaining more knowledge.
Job Title: Night Care Assistant
Joined: 2023
Chelsea joined the Avery family in 2023 as a nightcare assistant.
Job Title: Laundry Assistant
Joined: 2023
Dawn joined the Avery family in 2023 as a laundry assistant. I believe that clean, well-cared-for clothing and linens are essential for the comfort and dignity of residents. My dedication, reliability, and positive attitude make me a valuable member of the care home team, focused on providing the best possible service to all residents.
Job Title: Care assistant
Joined: 2022
Barbara has been in the Avery # one family since 2022 as a care assistant she has worked in care for many years and gained a wealth of experience
Job Title: Receptionist
Joined: 2024
Stephen joined the Avery family in 2024 as a receptionist. I believe that the reception area is the heart of the care home, where first impressions are made, and lasting relationships are built. My commitment to providing exceptional service, along with my attention to detail and ability to multitask, make me a valuable asset to the care home team. My goal is to ensure that everyone who enters feels valued and cared for.
Job Title: Senior Care Assistant
Joined: 2024
Michelle joined the Avery family in 2024 as a senior care assistant, Michelle has a wealth of experience working in all different types of care industries.
Job Title: Care Assitant
Joined: 2024
Bobby joined the Avery family in 2023. She wanted to gain more experience in a care home setting and has strived within her role
Job Title: Senior Care assistant
Joined: 2024
Tunissa joined the Avery family in 2024 as a senior care assistant. Tunissa has worked in several homes and gained a lot of knowledge.
Job Title: Care Assitant
Joined: 2023
Chloe joined the Avery family in 2023 as a care assistant. I believe in treating each resident with dignity, respect, and kindness. My dedication, empathy, and positive attitude make me a valuable member of the care home team, focused on enhancing the quality of life for all residents.
Job Title: Housekeeper
Joined: 2023
Stephanie joined the Avery family in 2023 as a housekeeper. I believe that a clean and orderly environment is essential for the comfort and well-being of residents. My dedication, reliability, and positive attitude make me a valuable member of the care home team, focused on providing the best possible living conditions for all residents.
Job Title: Head chef
Joined: 2024
Stephen joined the Avery family in 2024 as a head chef. Steve has a wealth of experience and training.
I believe that good food is an essential part of overall well-being, and I am dedicated to providing residents with meals that not only nourish their bodies but also bring joy to their day. My creativity, attention to detail, and passion for cooking make me a valuable member of the care home team, committed to enhancing the dining experience for all residents.
Job Title: Kitchen Assistant
Joined: 2024
Amy joined the Avery family in 2024 as a kitchen assistant.
I believe that good nutrition is a fundamental part of residents' overall well-being, and I am dedicated to making sure that every meal is prepared with care and respect. My attention to detail, reliability, and positive attitude make me an asset to the care home team, focused on providing excellent service and support to our residents.