Brook Meadows House Care Home

Burr Hill Chase, Southend-on-Sea SS2 6PE
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8.2 3 Reviews
  • Brook Meadows House Care Home, Southend-on-Sea
The team at Brook Meadows House is committed to providing compassionate and person-centred care to those living with dementia and complex health needs.

This stunning new home in Southend - built in 2022 - has been designed specifically for those living with dementia. From the large, light and airy reception to the snuggest lounges, there are many communal spaces available for you to enjoy; lounges with dining areas, books and TVs, and designated quiet areas. It's comforting to know that you're coming to a place where you can feel at home.

The team encourage regular visits from family to spend time with their loved ones, just as they would at home.

Every individual has unique qualities and care needs. First, they make sure that staff get to know you and understand what you need. Then, they work with you and your family to make sure that they are supporting you in the right way.

Brook Meadows House Care Home offers peace of mind when it comes to caring for you or your loved one. With specially trained carers and an emphasis on wellness, with their help, you can stay healthy and active wherever possible. They also arrange hairdressing, medical appointments and other community services on your behalf.

With spacious bedrooms, you can personalise them just how you like them. Bring your favourite belongings from home or change the décor as you please. Every bedroom has a fitted wardrobe and ensuite accessible wetroom.

As Dementia specialists, they provide compassionate and person-centred care. They support residents through activities that stimulate their brain and encourage independence through familiar tasks. They understand that every individual has their own story and experience with dementia. Therefore, they take a more personal approach to residents' memory loss care, understanding what level of dementia they're showing and how it's affecting them.

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Care Provided by Brook Meadows House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Local Authority Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Huntington's Disease
  • Motor Neurone Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Southend Care Ltd
  • Person in charge
  • Debra Matthews (Manager)
  • Admission Criteria
    • Open to Local Authority and Privately Funded indivuals
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Brook Meadows House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,596 – £1,596
    • Self-Funded Residential Dementia Care £1,596 – £1,596
    • RESPITE Self-Funded Residential Care £1,596 – £1,596
    • RESPITE Self-Funded Residential Dementia Care £1,596 – £1,596

  • These fees are from 1st April 2025.
  • (these prices are only a guideline, please contact Brook Meadows House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There are car parking spaces available


Brook Meadows House Care Home Reviews (3)

8.2

Brook Meadows House Care Home has a Review Score of 8.2 (8.153) out of 10, based on 3 reviews in the last 2 years. Over all time Brook Meadows House Care Home has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
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Date Published

3
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Review from Anne D (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been looked after well here at Brook Meadows House Care Home. The rooms are new and smart and cosy. The staff are caring and attentive. The activities are great and well led with outings, singing, seasonal activities and themed meal lunches. The housekeeping keeps the rooms clean and beds
made frequently. There is a lovely garden area residents can sit out in. A doctor comes in weekly for any medical problems. Dad perked up after being ill and coming to the home and being cared for here. There is a good team of people who also work with the family in drawing up care plans and regular family meetings. I would recommend this home to take care of loved ones.

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Review from A W (Friend of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care home very interesting. It is a place where dignity and respect to the aged and other residents is required. Sadly, I may not have been truly aware of this. I apologise and will be more careful in future. The home seems impeccable though it is a new build. The service user said
the staff are very helpful without being intrusive. Some of the other residents are friendly, interesting people, happy to talk about themselves. It is rewarding to visit these care homes.

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Review from Lee T (Power of Attorney of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited on 6th September 2023 to see a family friend of whom I am Power of Attorney for.
The purpose of the visit was to talk through the draft documents that had been sent from her Solicitor regarding a Will change and an update to the Power of Attorney, prior to the Solicitors visit in a week's
time.
One of the Team Leaders came into the room to deliver some food and noticed the documents, she left but I assume that she then overheard some of the conversation as the door was open.
A short while later she came back and checked that everything was okay with the resident and very politely and professionally challenged me regarding the content of the conversation I was having to ensure that the resident was not being coerced into signing anything.


I have a background in Adult Safeguarding and this was an excellent response by professional staff who are often very busy with challenging residents.


All credit to her for taking the extra step.


Thank you.


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Current Review Score: 8.2 (8.153)

Overview of Review Score

The Review Score of 8.2 (8.153) out of 10 for Brook Meadows House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.657 for Brook Meadows House Care Home is calculated as follows: ( (24 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.496 Points relating to the number of positive Reviews for Brook Meadows House Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 3 Positive Reviews ÷ 12.2 = 0.246

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Deborah

Deborah Matthews

Job Title: Service Manager

Joined: 2020

Debra has worked within nursing and care services for over 38 years, across a variety of settings. Passionate about providing peace of mind to care seekers and their loved ones, Deb takes a lead role in mentoring new staff members who join the team.


As the Home Manager of Brook Meadows House, she leads in providing high-quality care for older people throughout Southend-on-Sea.


Frequently Asked Questions about Brook Meadows House Care Home

What types of Care is Brook Meadows House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brook Meadows House Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brook Meadows House Care Home have?

There are 61 Single Rooms.

What are the Facilities & Services at Brook Meadows House Care Home?

Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brook Meadows House Care Home to the centre of Southend-on-Sea?

0.9 mile(s) as the crow flies, distance by road may be significantly further.