Brookfield House Dementia Care Home

23 Ivor Street, Rochdale OL11 3JA
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9.6 15 Reviews
  • Brookfield House Dementia Care Home, Rochdale
Brookfield House Care Home in Rochdale, Manchester, offers residential care for older people, people with dementia as well as those with physical disabilities.

Staff at the home are experienced and compassionate and offer care that is tailored to the individual. They have a network of managers and trainers to support all their care staff and ensure they receive high quality training.

The care home has the Christian values of love, kindness and empathy at the core of everything they do.

Staff run regular events and clubs and residents are encouraged to take part in bespoke activities and cultural experiences. They have a Philosophy of Care which means activities and meaningful occupations should be the responsibility of everyone.

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Care Provided by Brookfield House Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Speech Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle Fleming (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Brookfield House Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £854 – £1,024
    • Self-Funded Residential Dementia Care £854 – £1,024
    • RESPITE Self-Funded Residential Care £1,025 – £1,230
    • RESPITE Self-Funded Residential Dementia Care £1,025 – £1,230
  • (these prices are only a guideline, please contact Brookfield House Dementia Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Plenty of free car parking on site - up to 50 vehicles.


Brookfield House Dementia Care Home Reviews (15)

9.6

Brookfield House Dementia Care Home has a Review Score of 9.6 (9.645) out of 10, based on 15 reviews in the last 2 years. Over all time Brookfield House Dementia Care Home has 15 reviews.

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Review from Susan F (Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with them, they are competent in what they do. Staff are very good and reliable in everything they do. Visitors are great, residents are lovely.

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Review from Phil D (Son of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has now been in full time care at Brookfield House Dementia Care Home for just over 3 months.
It was one of the hardest decisions the family had to make admitting Dad into full time care but I have to say he has been made to feel very welcome and looked after by all the staff in a caring
and professional manor.
The staff have also made our family feel more at ease with the toughest decisions we have had to make.
Thank you.

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Review from Malcolm R (Brother of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has dementia, and resides at Brookfield House. The staff and management, both care for and look after the residents to a high standard. The staff members are always very welcoming when I visit and very genial.
In my opinion, the rooms should be upgraded, although very clean etc, I think
they are a bit dismal.
In general, I think that my brother is being well cared for, although, no doubt problematic at times, he can be a bit demanding of attention. Nonetheless, the care and attention he receives from the staff is nothing but very caring and professional.

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Review from T G (Daughter-in-law of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Party planner organised a birthday party for my mother-in-law - she never stopped making sure everyone was involved and enjoyed themselves, cake, singer and usual decorations included. She is obviously loved by the residents. Felt very comfortable and inclusive. All the staff were involved and made
everyone happy.

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Review from Ian A (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We called into the unit unannounced and we were given a tour of the unit and shown the vacant room. Great care was taken in establishing the needs of my mother and we felt confident that they would be met. This indeed proved to be the case. All the staff were very friendly towards us and were very professional
and caring in their manner towards my mother. If there were ever any issues we were always informed promptly; we were happy with the timely and appropriate response to any questions or situations.

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Review from B B (Sister of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is always helpful and nothing is too much trouble.
10 out of 10 to all staff.

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Review from S G (Sister-in-law of Resident) published on 28 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever visiting staff are very friendly and helpful. My sister-in-law is very happy. Carers do an exceptional job.

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Review from D S (Daughter of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been in the home for 3 weeks, but the care staff have for the residents is exceptional. They are very caring, the home is very clean, the food they give is very good. I would recommend the home to family and friends.

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Review from Donna M (Partner of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and manager are all wonderful. They work hard. They have been wonderful in caring for my beloved partner but also they always take extra time to ask how I am keeping myself which is truly heartwarming.

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Review from Roy L (Son of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the service provided and the staff are very friendly and caring and keeps us informed over my father's care. Couldn't be happier. Thank you.

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Review from Jill S (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't fault any of the staff, very caring and Dad is always well presented and cared for. Rooms are a bit basic, but for the time spent in them, are adequate. We are always advised when Dad has had a fall and updated on what treatment if any, was required.

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Review from Susan W (Ex Family Member) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are pleasant and obliging. Care and dignity is dealt with in a professional manner.

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Review from John B (Grandson of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff very welcoming on arrival. Informed of issues with Grandma's health and well-being. Recent issues being dealt with include checking her for pain and getting the doctor out for a check-up. Do everything they can and treat my grandma with dignity and care.

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Review from David O (Son of Resident) published on 8 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is cared for really well here. Staff have taken the time to build a relationship with her that goes beyond her medical care. She is helped to feel safe and it makes a huge difference to our family knowing that she is cared for. Despite being busy, the staff always take the time to make sure we
understand what is happening.

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Review from K S (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Brookfield are professional and friendly and give a reassuring presence. I can leave and know my parents are in good hands.

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Current Review Score: 9.6 (9.645)

Overview of Review Score

The Review Score of 9.6 (9.645) out of 10 for Brookfield House Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.645 for Brookfield House Dementia Care Home is calculated as follows: ( (118 Excellents x 5) + (47 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 172 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brookfield House Dementia Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Michelle

Michelle Fleming

Job Title: Registered Home Manager

Joined: 2018

Michelle is the Home Manager at Brookfield House Care home. Michelle Fleming joined Brookfield House Care Home in 2016 after leaving the retail business after fifteen years of experience. She has worked her way up in the role starting as a Care Assistant on an Elderly Mental Dementia unit (EMD) to a senior position and then was offered a Unit Manager post on the EMD unit, Brookfield. She has been the manager of the Brookfield Unit for almost three years.


Michelle found the different roles to be challenging but extremely rewarding at the same time She has had support from the company fully helping her to excel in her care for her residents.


Michelle looks forward to what changes are coming and hopes she can continue to progress further in her career as the Home Manager of Brookfield House


Frequently Asked Questions about Brookfield House Dementia Care Home

What types of Care is Brookfield House Dementia Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brookfield House Dementia Care Home provide?

Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Brookfield House Dementia Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Brookfield House Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brookfield House Dementia Care Home to the centre of Rochdale?

1.9 mile(s) as the crow flies, distance by road may be significantly further.