Buckingham Lodge

Culpepper Close, Buckingham, Aylesbury HP19 9DU
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9.9 114 Reviews
  • Buckingham Lodge, Aylesbury
Anchor’s Buckingham Lodge is a purpose-built modern care home. It provides friendly care within a comfortable and relaxing environment. The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Each bedroom has an en suite wet room and underfloor heating as standard.

The team are pleased to be continuing to welcome permanent residents and those who wish to join Buckingham Lodge for respite care.

The home provides residential care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. Anchor works with customers and their loved ones to create detailed care plans. This ensures each individual’s health and care needs are continually met. Anchor prides itself in dementia care and provides on-going training to care staff to ensure their approach always reflects best practice. Buckingham Lodge is also a pet-friendly home.

Anchor is England’s largest provider of housing and care for those aged over 55 years. The organisation has more than 60 years of experience as a not-for-profit provider of services to older people. Money is reinvested back into services and retirement properties and care homes to raise standards and continually exceed customers' expectations.

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Care Provided by Buckingham Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Simon Meredith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015

Funding & Fees Guide for Buckingham Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,425
    • RESPITE Self-Funded Residential Care from £1,425
    • RESPITE Self-Funded Residential Dementia Care from £1,425

  • Colleagues at Buckingham Lodge will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Buckingham Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome.


  • Parking

  • The home have onsite parking, including disabled spaces.


Buckingham Lodge Reviews (114)

Total of 114, showing 21-40
9.9

Buckingham Lodge has a Review Score of 9.9 (9.928) out of 10, based on 26 reviews in the last 2 years. Over all time Buckingham Lodge has 114 reviews.

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Review from Lynne A (Daughter of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is impossible to express just how grateful we are for the care and support that Mum has received since living here, the managers and staff have not only made Mum feel so welcome and part of the family environment that they have built but have also supported us through the transition.
When we visit,
you can see how amazing the staff are in their interactions with Mum, she is so comfortable with them and has so much fun!
We love the updates on social media so we can see the fun and frolics they get up to, they really help to make us feel connected when we can’t be with her. Thank you to everyone that makes the home so special.

Reply from Simon Meredith, Home Manager at Buckingham Lodge

Thank you for your lovely review of Buckingham Lodge and we are pleased that you rate our staff as excellent. We appreciate your kind comments regarding our team and the warm welcome your mum has received. It’s great to hear that you also felt supported as a family. We are very pleased that your mother is happy living at Buckingham Lodge. All our activities are arranged with our residents’ input, to ensure that they spend time as they wish.


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Review from Domenico C (Son-in-law of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Buckingham Lodge for a couple of months and I am very impressed the way she has settled. All the staff are fantastic, from doing the laundry, the catering and the most important part, the caring. Whenever we visit we are made to feel very welcome, nothing is too much trouble.
The home is safe and the rooms are lovely. Well done to all the staff and management for your excellent provision.

Reply from Simon Meredith, Home Manager at Buckingham Lodge

Thank you for your lovely review of Buckingham Lodge and we are pleased the you rate our staff as excellent. We appreciate your kind comments regarding our team and welcoming environment. We are very pleased that your mother-in-law is happy living at Buckingham Lodge. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Buckingham Lodge.


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Review from Deborah L (Daughter-in-law of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Buckingham Lodge is fabulous. The care and attention provided have been excellent. It is such a friendly home with lots of activities for the residents. Mum and I cannot thank everyone at Buckingham Lodge enough. You are simply the best.

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Review from P B (Wife of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband enjoyed his stay (respite) and would go back.

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Review from S G (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been in the care home for over 2 years. In that time a few changes have been made. Firstly a new manager came along, and he made a few good changes. Staffing, plus better and more activities which keep the residents interested and happy. The staff sometimes take some of the residents
out on trips or just out for a walk.
As for the staff, they are so friendly, helpful, efficient and very thoughtful with the residents' needs.
The care home has a lovely atmosphere and have flexible visiting times.
The staff have made the care home very comfortable for the residents. My mum is very happy with her room and has many of her personal items in there.
I am very happy with the care and attention my mum receives from Buckingham Lodge staff, I couldn't find a better place for her to be in.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for your lovely review of Buckingham Lodge and we are pleased that you rate our overall experience as excellent. We appreciate your kind comments regarding positive changes at Buckingham Lodge and I will pass on your lovely feedback regarding our team. We are very pleased that your mother is happy living at Buckingham Lodge. We ensure that there are activities for each person who lives with us to enjoy and care at hand to support individual needs.


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Review from Russell S (Son of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all respects. A safe haven for my elderly mother who is now being care for in the best way. A happy, comfortable and safe place that Mum now calls home. Delightful staff who all have a passion for giving the highest quality of care.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for your lovely review of Buckingham Lodge and we are pleased the you rate all areas of our home as excellent. We appreciate your lovely feedback and I will pass this on to our team. Our colleagues are recruited not only to provide person centred care but also for their personal qualities of being kind and compassionate. We are very pleased that your mother feels at home at Buckingham Lodge.


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Review from B R (Daughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Buckingham Lodge Care Home is a fantastic care home. Although my dad has only been there for a relatively short time the manager, team leaders, carers and all staff have gone above and beyond expectations with Dad's transition into where he already calls home.
He feels comfortable, safe and happy due
to high standard of care, kindness, compassion he receives from all staff delivered with professionalism and personable approach.
We as a family can phone or visit at anytime where there is always the manager or team leader to discuss anything with if needed.
The food and menu choice is first class and so much of it, Dad loves his food. The home is has a comfortable homely feel which is clean and tidy throughout and Dad's room already feels like home from home where staff have again gone above and beyond with shelving for his possessions of sentiment and pictures. I would not hesitate to recommend Buckingham Lodge it is an absolutely amazing home.

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Review from T R (Granddaughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Granddad has been at Buckingham Lodge for three months and I would highly recommend it. We did have some reservations to start with (to be expected when trusting someone with your loved one), but we needn't have worried. We were made to feel welcome from the very first visit and Granddad settled instantly.
It's nice to see him engaging with other residents and activities. Granddad has nothing but praise for all staff and after visiting daily, I can see why. Buckingham Lodge is very clean and the food is to Granddad's liking too. We are updated regularly on his well-being and if a doctor is needed, staff will make sure he is seen. The management is clearly doing a great job along with all staff members. Nothing is too much trouble. It's nice to know Granddad is receiving the care he deserves.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you rate all aspects of our home as excellent. Your wonderful feedback is appreciated and I will ensure my team are aware of this. We are very pleased that your granddad has settled in well with us and that all aspects of day-to-day life are to his liking. We involve our residents in creating our menus and deciding on activities as Buckingham Lodge is their home.


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Review from M L (Wife of Resident) published on 14 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I moved my husband into the home on 8th October 2022. The welcome he received was amazing. We were assured and put at ease that he would be well cared for. I have been in a couple of times since and he is happy. The manager and his team are fantastic and at this point in time, I have no concerns.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you rate our staff as excellent. Thank you for your kind comments, which I will pass on to our team. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Buckingham Lodge.


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Review from G W (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Buckingham Lodge took in my mother for respite care which turned into permanent care until the time of her recent death. Throughout her time there, she was treated with the utmost friendliness and respect, and her medical needs were very well met, both by the staff and by their calling in the GP/community
nurses whenever appropriate. For periods when I was out of the country, staff sent me email medical updates without even the need for prompts. I can honestly say they went 'above and beyond my expectations and that is a testament to high-quality management and a staff ethic of professional care and compassion. The environment within the building is also excellent. I would have no hesitation in recommending Buckingham Lodge at this time.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you rate all aspects of Buckingham Lodge as excellent. We really appreciate your kind feedback, which I will circulate to our team. Our sincere condolences on the loss of your mother and it was our pleasure to look after her. We support our resident's families and friends and are always here to answer any questions, as well as care for our residents.


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Review from Matthew W (Son of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had two weeks respite care. When I collected her, it was obvious that she had enjoyed the stay. I spoke to several staff who had clearly interacted with her during her stay and were able to tell me about the things she had enjoyed. The room (and the whole lodge) was clean and very well maintained.
Overall, a very positive experience and I will certainly use Buckingham Lodge again in the future.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you rate all aspects of Buckingham Lodge as excellent. We really appreciate your wonderful feedback and I will make sure that all colleagues at Buckingham Lodge are aware of this. We are pleased that your mum enjoyed her stay with us and look forward to welcoming her again. We tailor our care to each person living with us, by getting to know them as individuals.


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Review from Max P (Daughter of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Buckingham Lodge. Dad spent respite here and we wouldn't have wanted him to be anywhere else for his permanent home. The manager is so caring and patient and manages his staff well. They all work with a smile and seem so happy in their jobs. The staff have gone above and
beyond to make my dad's transition to permanent care, a good experience and he has settled so well. Their personal care of him has been wonderful too. He is being extremely well looked after, which gives us peace of mind. Thank you.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased you rate all aspects of Buckingham Lodge excellent. It is wonderful to read your kind comments, which I will pass on to all our team. It is lovely to have your dad living with us and it is our pleasure to care for him permanently. We appreciate that placing a loved one in care is not an easy decision and we are happy to answer any questions and provide all the support we can.


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Review from Carole L (Sister-in-law of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and the staff are very welcoming, not just to residents, but visitors also. We have two residents staying with you and they are being very well looked after.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge. We are pleased you rate our overall experience. We appreciate your lovely feedback regarding our team and I will ensure that they are all aware of this. Our housekeeping team strive for the highest standards of cleanliness throughout our home. We aim to provide everyone who visits Buckingham Lodge with the warmest of welcomes.


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Review from Neil C (Son of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum enjoyed respite care so much at the lodge, it was the obvious choice when she could no longer live alone in her own home.The entire team are great and during lockdown, I had no concerns as I knew she was being well cared for. Mums final days were peaceful, the care and love she received from everyone
was superb. I am glad I chose Buckingham Lodge for my mum as I was always happy with the service she and I received. I fully recommend the care home.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased you rate our staff as excellent. Thank you for your kind comments regarding our team which I will pass on. We aim to care for each of our residents as the unique individuals that they are at Buckingham Lodge and were glad you were pleased with the support we gave your mum.


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Review from J A (Daughter of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has flourished during her stay here. She has responded well to her change in circumstances, feeling safe and secure from day one; thanks to the patience of the caring, friendly and professional staff. It is a pleasure to see the lovely rapport between staff and residents, no matter which day or
time of day we visit, this hasn't faltered, giving us, as a family, peace of mind that we made the right choice placing Mum into care, for her own health and well being, during the progression of her Dementia.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased you rate our care/support as excellent. Thank you for your amazing feedback, which we appreciate and will share with all our team. We're very pleased that your mum's health has improved with us and it's our pleasure to have her living with us at Buckingham Lodge.


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Review from Adele H (Granddaughter of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan Betty came to Buckingham Lodge in March 2022 and was made to feel very welcome by all of the staff. She settled in quite quickly and was very comfortable in her room. All of the staff are very friendly and kind, nothing is too much trouble for them. They kept us updated on any changes or concerns
which was very reassuring for us. It is never easy making a decision to put a loved one into care but we definitely made the right decision using Buckingham Lodge.
Sadly nan passed away in August, but we take comfort knowing she was safe & well cared for right up until the end.
We have no hesitation in recommending them.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased you rate our overall experience as excellent. Thank you for your kind comments regarding our team, which I will pass on. It was our pleasure having your nan living at Buckingham Lodge and to provide the best care for her until her sad passing.


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Review from H G (Daughter of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Buckingham Lodge in 2016. She has spent almost six very happy years living there very happily. I cannot fault the care she has received in those years. Sadly, she passed away on the 3rd of July 2022. Her end-of-life care was so exceptional.

Reply from Emily Difiori, Marketing Executive at Buckingham Lodge

Dear Heather, thank you for taking the time to review Buckingham Lodge, and we are pleased you rate our staff as excellent. We really do appreciate your lovely feedback, which I will pass on to our team. As you know, your Mum was held in very high regard by all of the staff – I know everyone enjoyed sitting with her and listening to all of her stories. We’re very pleased that your Mum enjoyed her time living at Buckingham Lodge, and it has been our pleasure to care for her.
Kind regards.


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Review from Alan G (Brother of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident since September 2021 and, during that time, has received excellent care. The staff are helpful, compassionate, friendly and very caring. I would have no hesitation in recommending the service that Buckingham Lodge provides.

Reply from Emily Difiori, Marketing Executive at Buckingham Lodge

Dear Alan, it has been a real pleasure caring for your sister. Thank you for taking the time to review Buckingham Lodge at such a difficult time for the family. Thank you for your wonderful feedback regarding our colleagues, which we appreciate. We aim to provide caring and person-centred care to each individual that lives at Buckingham Lodge.


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Review from T H (Daughter of Resident) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my Mum’s first experience of respite care. She was understandably apprehensive, but thoroughly enjoyed her week and said she would be very happy to go again. The staff were all lovely. Extremely welcoming, and helpful. The home seemed to be run very efficiently and professionally, nothing
was too much trouble. Mum said the food was very good, with plenty of choices and the chef was only too happy to make something if the menu wasn’t suitable. The room was nice with a good quality en suite and plenty of wardrobe/drawer space. Mum was made to feel very welcome. We will definitely use Buckingham Lodge again, and would highly recommend it.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you rate our care/support as excellent. Your kind comments are appreciated and I will pass these on to my team. Our quality food and lovely environment is complemented by our care. Thank you for recommending Buckingham Lodge and we look forward to welcoming your Mum again in the future.


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Review from T T (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my family arrived at Buckingham Lodge Care Home, we were greeted with sincere and caring staff. This was our first respite break for our mum who suffers from vascular dementia. They made my mum feel very comfortable and relaxed during her stay. The staff were reassuring and very attentive, which
helped us enormously, as this is a very upsetting and difficult time for everyone. The Lodge was very clean and tidy, nothing was too much trouble and the food was excellent. We, as a family would highly recommend this care home. We will definitely be returning for future respites for my mum.

Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you rate our overall experience as excellent. Thank you for your lovely feedback, which I will pass to our team. We aim to provide personal care and support not only to all our residents but also their loved ones. We look forward to welcoming your mum back to Buckingham Lodge in the future.


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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Buckingham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.928 for Buckingham Lodge is calculated as follows: ( (286 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 306 Ratings = 4.928

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Buckingham Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Buckingham Lodge for further details.


Awards / Recognitions (2)

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Meet the Team (1)

Simon

Simon Meredith

Job Title: Home Manager

Joined: 2022

Hello!


My name is Simon, and I am the Home Manager at Buckingham Lodge.


I am originally from Lancashire but moved to Buckinghamshire at the age of 18 years. I have spent all of my career working in adult social care, mainly in the charitable and not-for-profit sectors.


I’ve worked across all of the different care sectors, and I believe I have gained a good understanding of the issues that people in our care experience, as well as an appreciation of how daunting it must be to move from the family home into residential care. The thought that I am in the privileged position of being able to influence and have a positive impact on people’s lives is very motivating and rewarding for me.


I am also passionate about supporting our staff to develop and achieve to the best of their ability. If we have a happy and engaged staff team, we should have happy, well-cared-for residents and a happy home – everyone matters!


If we can put each individual at the centre of all that we do, we can ensure that our residents are fully involved in all of our decision-making processes, enabling us to deliver care and support that is as individual as they are.


Away from work, I am married with two children and a dog. If I am not at Buckingham Lodge or at home (or out walking the dog), I can be found following the mighty Preston North End around the country.
   
I look forward to meeting you soon.