Buckingham Lodge

Culpepper Close, Buckingham, Aylesbury HP19 9DU
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9.9 114 Reviews
  • Buckingham Lodge, Aylesbury
Anchor’s Buckingham Lodge is a purpose-built modern care home. It provides friendly care within a comfortable and relaxing environment. The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Each bedroom has an en suite wet room and underfloor heating as standard.

The team are pleased to be continuing to welcome permanent residents and those who wish to join Buckingham Lodge for respite care.

The home provides residential care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. Anchor works with customers and their loved ones to create detailed care plans. This ensures each individual’s health and care needs are continually met. Anchor prides itself in dementia care and provides on-going training to care staff to ensure their approach always reflects best practice. Buckingham Lodge is also a pet-friendly home.

Anchor is England’s largest provider of housing and care for those aged over 55 years. The organisation has more than 60 years of experience as a not-for-profit provider of services to older people. Money is reinvested back into services and retirement properties and care homes to raise standards and continually exceed customers' expectations.

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Care Provided by Buckingham Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Simon Meredith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015

Funding & Fees Guide for Buckingham Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,425
    • RESPITE Self-Funded Residential Care from £1,425
    • RESPITE Self-Funded Residential Dementia Care from £1,425

  • Colleagues at Buckingham Lodge will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Buckingham Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome.


  • Parking

  • The home have onsite parking, including disabled spaces.


Buckingham Lodge Reviews (114)

Total of 114, showing 41-60
9.9

Buckingham Lodge has a Review Score of 9.9 (9.928) out of 10, based on 26 reviews in the last 2 years. Over all time Buckingham Lodge has 114 reviews.

Overall Experience

  • 93
  • 21
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Review from Neil W (Friend of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Buckingham Lodge Care Home to visit a resident, who was celebrating her 80th Birthday.
I had already heard from her daughter what a fabulous place it was and how good the staff were and whilst it was only a visit, I have to agree wholeheartedly! I was delighted that the home implemented
careful covid procedures upon entry, but were also extremely welcoming. Seeing a card, presents and giant 80th Birthday badge, the staff member made a big fuss that it was another visitor for my friend and was seriously excited for her, when I said I was not expected, but was a neighbour of hers from over 20 years ago! I was led to her room and everything was meticulously clean and all the residents looked really happy. A little later, a number of staff came in with the most beautiful homemade cake, singing happy birthday! It was obvious that they cared deeply and you could see how comfortable my friend was with them. Absolutely brilliant and congratulations to all the staff!

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Review from Alison S (Daughter of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One of the team leaders at this home is my mother's main carer and is a star. She provides monthly catch-ups that are informative and a shoulder to cry on when a visit has been stressful.

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Review from Gary F (Son-in-law of Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Buckingham Lodge is an amazing care home, always clean and tidy and since my mother in law has been living there (over 2 years now), they have made her feel welcome and comfortable!
The staff are always friendly, helpful and lots of fun and have been great recently, when her health deteriorated and
they helped to keep her spirits up!

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Review from C H (Resident) assisted by family/friend published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into the home in November 2019, after the loss of my husband. It has been a difficult couple of years due to severe depression but the carers and managers have always treated me with patience and respect. I am now feeling a lot better after getting the help I need and feel grateful to be in such
a lovely home with wonderful caring staff.

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Review from Lucy G (Granddaughter of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident in the home for over a year now, putting someone in a home is a heart-wrenching experience especially as we were in the middle of lockdown and couldn’t settle her in or visit. My grandad had previously been in Buckingham Lodge so we knew the home and felt after visiting lots
that Buckingham Lodge definitely was the best, and we still believe this, in lockdown staff were like warriors, battling against staff shortages, a pandemic that was traumatizing the world, yet to my knowledge no residents caught COVID. I’m pretty sure they kept their whole community safe… now how many homes/communities/establishments, etc can say that. Staff are warm and welcoming and look after a very challenging client group, my nan does many activities in the day and sadly forgets them by evening, this doesn’t deter the staff they continue where they can to provide a structured day. No home is perfect, but patients are put first here, and that’s exactly as it should be.

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Review from C L (Daughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During what has been the most incredibly difficult of times, the staff at Buckingham Lodge have been amazing! When I was unable to visit my mother during lockdown, I received regular updates regarding her wellbeing from the Team Leader. These phone calls and emails, as well as photographs, were a huge
comfort throughout those weeks when we were unable to visit our families. This vital communication helped enormously. Carers face the most considerable challenges on a daily basis and to continue to provide such a great service during a pandemic is a credit to them all. Thank you so very much for your hard work and continual care and patience.

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Review from Slovko W (Son of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to take this opportunity to thank all the staff at the Lodge for taking good care of our mother for these past years. A special thank you to her carers who made her stay at the home a memorable one, with lots of care and affection towards her needs, especially during the last few months.
My mother came to the home not knowing what to expect after being taken care of by her family for several years. After a short time, it was clear to see that she was welcome,d which felt very comforting and reassuring. During her stay, she had a wonderful time with her family and the staff who made it feel like a special place for her. I recall my sister during the church service, referring to Mum saying that "she was proud to call the Lodge her home".

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Review from Rachel T (Daughter of Resident) published on 30 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I start, Buckingham Lodge has made a very difficult decision easy, putting our dear mum into a home was something we never wanted to do.
Unfortunately, it got to the point we had no other choice.
From the moment Mum went there for respite, we knew it was the only place we wanted her to be.
The
staff are amazing, I've never seen anything but genuine care and compassion.
Mum has struggled to settle in, but they have helped her every step of the way.
Obviously, things have been difficult in the last few months, but not once have I had any worries about the care she is receiving without us there.
I thank you from the bottom of my heart for all you all do.

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Review from I S (Son of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff - always helpful and smiling.

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Review from N H (Daughter of Resident) published on 13 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother originally went into Buckingham Lodge for respite care with a view to long term if she settled. The respite was for one month, and during this time, Mum was looked after very well. I was also given support as when I decided it was in Mum's best interest to become a permanent resident it was
still a very difficult decision to make with the usual emotions such as guilt. The staff were amazing to both Mum and me. Ten out of ten!

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Review from Becky F (Daughter of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was exhausted and struggling to look after Dad. We finally came to the decision that Dad needed to move into a care home, and we knew where we wanted him to be - 'Buckingham Lodge'. Shortly after making the decision, we were hit with Covid-19 and lockdown, which made the situation even more difficult,
but despite some very hard decisions and after speaking with the home manager, who gave us lots of reassurance, Dad moved in on 13th April 2020. The home itself is welcoming, bright and immaculately clean. The staff have been very supportive and have worked hard to ensure Dad's first few weeks have gone well. Although we have not yet been able to visit due to Covid-19, the staff have been available to talk to whenever needed and kept us updated with newsletters. We look forward to seeing Dad in his new environment when restrictions have been lifted. All staff have worked so hard and successfully kept their residents safe at this time, and I commend them for their efforts.

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Review from Dave M (Son of Resident) published on 24 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for over 18-months, and as a family, we have all been very pleased with the way she has been looked after. The care delivered by the staff is really exemplary; they are really caring and look after mum with dignity and respect. The only negative comment would be that sometimes
communication can be a little slow, but that’s being picky!
What matters, is the level of care and at Buckingham Lodge, they deliver it really well.

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Review from John V (Stepson of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The administration has appeared to improve considerably in recent months, however, communication to get direct information regarding a resident is quite difficult. This has, of course, become more of a problem during the current coronavirus situation, when visiting is not possible. It is difficult to
get the name of a carer, who has the necessary continuity to give a quick update on a given resident. However, this is not meant as a criticism but more of an observation of something that could be improved. Thank you.

Reply from Craig Summers, Manager at Buckingham Lodge

Thank you for taking the time to recommend Buckingham Lodge, and we are pleased that you rate our staff as good. During the current pandemic, we have endeavoured to answer the phone as quickly as possible and ensure our residents have regular contact with their families and friends via media such as video chats and the telephone. We would be happy to discuss communication at a mutually convenient time.


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Review from Julia S (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Buckingham Lodge is an excellent care home, my father has been here for two years and during this time I have been happy with his care in a beautiful environment with excellent facilities. The staff are very caring and always welcome me into the home. If I have any issues the team do their best to sort
things out. The atmosphere is very friendly and welcoming.

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Review from Belinda G (Granddaughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend this home to others although I feel there is a very high staff turnover which I don’t think helps with the smooth running of any home.

Reply from Craig Summers, Manager at Buckingham Lodge

Thank you for taking the time to recommend Buckingham Lodge, and we are pleased that you are likely to recommend our home. We continue to recruit permanent staff members; to ensure that our residents enjoy the optimum level of care with us.


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Review from Sandra J (Granddaughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that is being provided to nan and all the service users is excellent. I know that she is being cared for impeccably especially in these isolating times of covid-19 when we are unable to visit. We receive regular updates from the care home and see lovely photos on social media of the activities
the service users are doing with the carers and their birthday celebrations. We are very grateful to the whole team at Buckingham Lodge for providing the help and care which nan requires. A very big thank you to the manager and his team.

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Review from Ben R (Grandson of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over a very difficult period, the care gran has received has been incredible, she really has been looked after. She loves all the staff but the Home Manager and area Manager especially. She has been a little under the weather recently but as a family, we really feel she has been kept an eye on and how
she perks up when getting visits from the managers is great to hear. Regular calls and video calls have been amazing too. Genuinely impressed with the support and care she is receiving.

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Review from Christine (Wife of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend Buckingham Lodge to anyone. It is run by a very competent and caring manager with staff who are equally kind and caring. My husband has severe Alzheimers and is very disabled so needs a lot of care which is given with respect and love.

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Review from Diane O (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been living at Buckingham Lodge for the last 18-months and we are very happy that she is looked after well, and the environment there is always very friendly which is manifested by the way the other residents always chat to our family whenever we visit. It is good that she has some regular
carers that she is fond of but does find it frustrating that agency workers are not familiar with her needs. So the only criticism I would have is that more permanent staff are needed, but I appreciate the difficulties with this. The managers are very quick to respond to any request or concerns that we have, and Mum enjoys being able to attend the Church services and craft sessions that they have arranged. The receptionist is always very welcoming and helpful too. I must say that the way the home has responded to the Coronavirus situation is very commendable,# and pleased that they have helped us stay in touch via video calls with Mum.

Reply from Craig Summers, Manager at Buckingham Lodge

Thank you for taking the time to recommend Buckingham Lodge, and we are pleased that you rate our overall standard as excellent. We continue to recruit permanent staff members, to ensure that our residents enjoy the optimum levels of care with us. We have significantly reduced our use of agency staff and only employ them on occasion, in order that we have the required number of staff to provide care and ensure the safety of our residents.


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Review from Julie B (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are immensely grateful that at such a difficult time when we would want to be looking after and caring for dad, that the staff are providing such amazing support, friendship and care for him. The reassurance this is to us goes beyond words but thank you.

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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Buckingham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.928 for Buckingham Lodge is calculated as follows: ( (286 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 306 Ratings = 4.928

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Buckingham Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Buckingham Lodge for further details.


Awards / Recognitions (2)

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Meet the Team (1)

Simon

Simon Meredith

Job Title: Home Manager

Joined: 2022

Hello!


My name is Simon, and I am the Home Manager at Buckingham Lodge.


I am originally from Lancashire but moved to Buckinghamshire at the age of 18 years. I have spent all of my career working in adult social care, mainly in the charitable and not-for-profit sectors.


I’ve worked across all of the different care sectors, and I believe I have gained a good understanding of the issues that people in our care experience, as well as an appreciation of how daunting it must be to move from the family home into residential care. The thought that I am in the privileged position of being able to influence and have a positive impact on people’s lives is very motivating and rewarding for me.


I am also passionate about supporting our staff to develop and achieve to the best of their ability. If we have a happy and engaged staff team, we should have happy, well-cared-for residents and a happy home – everyone matters!


If we can put each individual at the centre of all that we do, we can ensure that our residents are fully involved in all of our decision-making processes, enabling us to deliver care and support that is as individual as they are.


Away from work, I am married with two children and a dog. If I am not at Buckingham Lodge or at home (or out walking the dog), I can be found following the mighty Preston North End around the country.
   
I look forward to meeting you soon.