Buckingham Lodge

Culpepper Close, Buckingham, Aylesbury HP19 9DU
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9.9 114 Reviews
  • Buckingham Lodge, Aylesbury
Anchor’s Buckingham Lodge is a purpose-built modern care home. It provides friendly care within a comfortable and relaxing environment. The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Each bedroom has an en suite wet room and underfloor heating as standard.

The team are pleased to be continuing to welcome permanent residents and those who wish to join Buckingham Lodge for respite care.

The home provides residential care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. Anchor works with customers and their loved ones to create detailed care plans. This ensures each individual’s health and care needs are continually met. Anchor prides itself in dementia care and provides on-going training to care staff to ensure their approach always reflects best practice. Buckingham Lodge is also a pet-friendly home.

Anchor is England’s largest provider of housing and care for those aged over 55 years. The organisation has more than 60 years of experience as a not-for-profit provider of services to older people. Money is reinvested back into services and retirement properties and care homes to raise standards and continually exceed customers' expectations.

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Care Provided by Buckingham Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Simon Meredith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015

Funding & Fees Guide for Buckingham Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,425
    • RESPITE Self-Funded Residential Care from £1,425
    • RESPITE Self-Funded Residential Dementia Care from £1,425

  • Colleagues at Buckingham Lodge will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Buckingham Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome.


  • Parking

  • The home have onsite parking, including disabled spaces.


Buckingham Lodge Reviews (114)

Total of 114, showing 61-80
9.9

Buckingham Lodge has a Review Score of 9.9 (9.928) out of 10, based on 26 reviews in the last 2 years. Over all time Buckingham Lodge has 114 reviews.

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Review from Mandy H (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into your home in November 2019. I am extremely happy with how quickly she settled in. She's joining in activities and has made some great friends.

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Review from Tony W (Son of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are extremely good and are very caring looking after the needs of residents, especially during these challenging times.

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Review from Janis S (Daughter-in-law of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother-in-law moved in, the staff were amazing. We were allowed to personalise her room so she had familiar things around her and they settled her in so well. The home is modern, clean and the staff are always smiling, warm and friendly. My mother-in-law always says how much she likes it there
and if there are any issues with her health, the staff are straight on it and deal with all concerns with compassion and efficiency. Would highly recommend Buckingham Lodge to anyone whose loved ones need dementia care.

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Review from D A (Son of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now lived in Buckingham Lodge for three and a half years. We live 100 miles away and visit on average once a month. Every time we visit we are impressed with the quality of care and accommodation. My mother is happy at Buckingham Lodge and feels secure. We are very happy that she has found
such a nice place to spend her final years.

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Review from T W (Daughter-in-law of Resident) published on 10 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at Buckingham Lodge since November 2019.
As a family, we have found the staff to be very friendly and the standard of care to be first class. We are happy that she is treated with care and empathy and is safe and being well looked after which is always paramount to any family.
The
food is very good and Mum has put on weight since she has been there.
We refer to Buckingham Lodge as an elderly persons' first-class hotel!

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Review from Julie C (Daughter of Resident) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since March 2019 after making the heartbreaking decision to place her in care. She has settled amazingly and enjoys her new "hotel". All members of staff are extremely friendly and always around to listen and actions are put into place straight away.

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Review from A O (Daughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Making the decision regarding our mother's future was possibly the most difficult decision my sister and I had to make. Upon meeting the Manager this was made a whole lot easier. His understanding and attention to detail reassured us that all Mum's needs would be met. We honestly couldn't wish for a
better place. The staff are all so welcoming and friendly. Visiting Mum is a real pleasure and it is lovely to see her so settled and happy. Thank you.

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Review from Celia I (Niece of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were welcomed at the reception in a very friendly fashion and all the carers we met were very kind and patient. My aunt complained about one of the carers who was a bit bossy but was otherwise happy with the way she was looked after and the entertainment on offer. She complained a bit about the boring
food which she found a bit monotonous.

Reply from Craig Summers, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you are extremely likely to recommend our home. We regularly hold reviews and training to ensure our staff are patient and respectful with our residents. Any communication which falls short of this is not acceptable and we will re-iterate this to our staff team. Our customers are involved with developing our menu, along with our chef manager. Our chef manager is always available to discuss our food and feedback is always passed to our kitchen.


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Review from Julia B (Daughter of Resident) published on 7 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We found Buckingham Lodge after looking at a couple of care homes in Aylesbury.
My mother moved in in June 2019 and has been there ever since.
We were initially looking for a care home with other residents in mind but really it’s the staff who make it special for Mum.
As a family, we feel so happy
with the care my mum has received from all staff who go above and beyond the normal care for her. If my mum is at all worried about anything, the staff are so approachable. She feels safe, secure and very cared for.
Keep up the good work Buckingham Lodge!

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Review from B D (Brother of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were welcomed as we arrived and shown how to sign in. We were shown to the lift after we were told where my sister was staying.
Staff were extremely pleasant to us and amazingly friendly to my sister.
She was able to joke with them and they responded in a jovial way.

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Review from N W (Son of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and well presented. Staff are approachable and have time for you. However, I find that there is a high turnover of staff which affects the overall standard of care. This is mainly seen with residents often showing an element of distress out of confusion or unfamiliarity of new faces.

Reply from Craig Summers, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you are likely to recommend our home. We now have a settled staff team, with further new colleagues due to join us. In order to ensure that we have the required number of staff to provide care and safety for our residents, we do use agency staff on occasion.


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Review from S I (Son-in-law of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care home in Aylesbury Vale to look after our 92-year-old relative suffering from Alzheimer's dementia. Two weeks of respite care. It is friendly, clean, relaxed, non-regimental. Lovely staff who genuinely care for all residents. Highly recommended for respite care or permanent care.

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Review from A B (Daughter of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The transition between independent living at home and moving into full-time care is never going to be easy. My elderly mother has just made the momentous decision to move into Buckingham Lodge. She has been very well supported during this transition by the whole team. She tells me she is warm and comfortable
and very well cared for. She has often praised the staff for their kindness and care. We have noticed the new manager is working very had to address and problems, like the use of agency staff.

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Review from E B (Granddaughter of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has only been at the home for a short time. The service has been very good. The staff are very kind, caring and helpful. The transfer from her earlier care home was made very smooth with no problems.

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Review from Amanda G (Daughter of Resident) published on 15 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely place and people, my mum is very happy there and very well looked after. It is a nice place to visit as well, always clean and friendly. Takes the worry away when you know they are well looked after.

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Review from I G (Son of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are friendly and have my father's best interest at heart.

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Review from S P (Sister of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I visited my sister and we found the home very clean and friendly.

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Review from A K (Great Great-Niece of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff in the home very helpful and polite. Home nice and clean. My great-Aunt seems happy there. It would be nice if residents could go out on trips (e.g garden centres, pantomime in the winter, a country house).

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Review from Vicky A (Granddaughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my grandmother's stay on respite, I was highly satisfied with the care she was given. All the carers were amazing and the accommodation was light, airy and clean. Every part of the home was welcoming. I would like to have seen more activities offered to the residents as advertised on the website.
Overall 11/10 Thank you.

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Review from E P (Great-granddaughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my great grandmother, the facilities are clean and tidy, everyone seems happy and cheerful. Nan is always saying how wonderful all the staff are and how lovely the food is.
I know that she is very happy being there and feels safe.
This is really important to me and my family.

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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Buckingham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.928 for Buckingham Lodge is calculated as follows: ( (286 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 306 Ratings = 4.928

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Buckingham Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Buckingham Lodge for further details.


Awards / Recognitions (2)

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Meet the Team (1)

Simon

Simon Meredith

Job Title: Home Manager

Joined: 2022

Hello!


My name is Simon, and I am the Home Manager at Buckingham Lodge.


I am originally from Lancashire but moved to Buckinghamshire at the age of 18 years. I have spent all of my career working in adult social care, mainly in the charitable and not-for-profit sectors.


I’ve worked across all of the different care sectors, and I believe I have gained a good understanding of the issues that people in our care experience, as well as an appreciation of how daunting it must be to move from the family home into residential care. The thought that I am in the privileged position of being able to influence and have a positive impact on people’s lives is very motivating and rewarding for me.


I am also passionate about supporting our staff to develop and achieve to the best of their ability. If we have a happy and engaged staff team, we should have happy, well-cared-for residents and a happy home – everyone matters!


If we can put each individual at the centre of all that we do, we can ensure that our residents are fully involved in all of our decision-making processes, enabling us to deliver care and support that is as individual as they are.


Away from work, I am married with two children and a dog. If I am not at Buckingham Lodge or at home (or out walking the dog), I can be found following the mighty Preston North End around the country.
   
I look forward to meeting you soon.