Limited parking on-site.
Bury Lodge Care Home has a Review Score of 9.7 (9.654) out of 10, based on 8 reviews in the last 2 years. Over all time Bury Lodge Care Home has 49 reviews.
Review from Nikki M (Daughter of Resident) published on 24 February 2025
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Review from L L (Daughter of Resident) published on 3 April 2024
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Thank you very much for your review, it was a pleasure to have your mother stay with us, we all learned a great deal with the stories she would tell us of her younger years.
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Review from T S (Daughter of Resident) published on 7 December 2023
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Thank you. We appreciate your kind words. it was always a pleasure to look after your mum.
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Review from K B (Son of Resident) published on 7 December 2023
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Many thanks for this review, K. it was always a pleasure interacting with you and looking after your mum.
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Review from Colin B (Son of Resident) published on 6 December 2023
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Many thanks for this wonderful review. It was always a pleasure interacting with you and looking after your mum.
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Review from Julie B (Daughter of Resident) published on 9 October 2023
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Many thanks Julie for this lovely feedback. We know your mum is super happy here and it's always a pleasure to care for her.
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Review from Anthony D (Resident) published on 9 October 2023
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Many thanks for this lovely review. its always been a pleasure to care for both of you.
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Review from Gail W (Resident) published on 18 April 2023
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Thank you, Gail for this lovely feedback. This is really important to us as it boosts our confidence. Looking forward to having you again with us.
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Review from S E (Daughter of Resident) published on 20 October 2022
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Thank you so much, for this review. We look forward to welcoming your mother again, at least as a visitor, if not as a resident.
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Review from Nick M (Son of Resident) published on 22 September 2022
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Review from Laura C (Regular Volunteer) published on 22 September 2022
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Review from Helen K (Daughter of Resident) published on 16 September 2022
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Review from Janet H (Daughter of Resident) published on 8 September 2022
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Thank you for this wonderful review. The staff too enjoyed your dad's company and he continues to be missed by one and all.
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Review from Sue Q (Daughter of Resident) published on 29 June 2021
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Reply from Lisa Absalom, Home Manager at Bury Lodge Care Home
Thank you so much for the kind words, Sue. It means a lot to us. We will continue to live up to your expectations.
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Review from Maureen C (Daughter of Resident) published on 22 June 2021
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Review from Nick F (Son of Resident) published on 22 June 2021
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Review from Mike G (Son of Resident) published on 22 June 2021
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Review from Keith (Son of Resident) published on 22 June 2021
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Review from Christine D (Daughter of Resident) published on 20 November 2020
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Review from Martin T (Nephew of Resident) published on 24 June 2020
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The Review Score of 9.7 (9.654) out of 10 for Bury Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.854 for Bury Lodge Care Home is calculated as follows: ( (82 Excellents x 5) + (14 Goods x 4) ) ÷ 96 Ratings = 4.854
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Bury Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Apr 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 14 Mar 2025
18 Single and 1 Double En-Suite
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Job Title: Home Manager
Joined: 2016
Having started her B&M Care career at White Plains in Denham, Lisa transferred to Bury Lodge when the home opened in 2016, taking on the position of Deputy Manager. Later that year, Lisa was appointed as Home Manager to lead a team in line with B&M Care’s overarching person-centred philosophy. Lisa also participated in B&M Care’s first Management Development Pathway in 2015; an opportunity that developed her skillset and shaped her distinct approach to care. In addition to this, she has completed an NVQ Level 5 in Health & Social Care, and the ‘Yesterday, Today & Tomorrow’ programme in partnership with Alzheimer’s Society.