Review from Roy P (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience

During these most difficult times, I can only praise most highly all the efforts and care Bury Lodge staff have put into keeping my mother safe and well. The strain the staff must be enduring is unimaginable and again I can't thank them enough.
I look forward to thanking them all personally as soon

as possible, in the meantime thanks again for all your kindness and care.
Take care and stay safe!

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Review from Ian W (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience

I placed my mother here for respite care whilst we waited for another place at a care home, where we knew the manager, to become available. After four weeks I decided to make my mothers stay permanent as she was settled and very well looked after. The staff are excellent, patient and friendly and this

is especially important for my mother who is suffering from huge memory loss. During the COVID-19 outbreak the management acted quickly to lock down the care home very early and that contributed to a very secure environment for all residents and prevented any potential catastrophe. Whilst my mother is oblivious to her location and whereabouts, I am comforted by the fact that I know she is being very well cared for, especially as my visits have been significantly reduced. You could not wish for a better care home.

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Review from Lindsey G (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience

Bury Lodge has given my father a new lease of life. He is properly washed, dressed, fed and safe, in a homely environment with friends who have become like family. Staff are kind and caring and have worked heroically during the COVID-19 outbreak to minimise the impact on Bury Lodge. The home is spotlessly

clean yet comfortable. He is happy and content, so I could ask for no more.

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Review from Susan T (Power of Attorney of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience

I have found both the management and staff are extremely kind, caring and helpful. There is nothing that's too much trouble for them.
The management are always available and are very proactive. The carers are kind and make both residents and visitors welcome.
Since COVID started they have been incredibly

careful and protective of their residents and staff. I feel safe in the knowledge that they are doing everything they can.

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Review from Helen I (Daughter of Resident) published on 1 June 2020
Submitted via Website • Report

Overall Experience

Bury Lodge was the perfect Care Home for our mum after she broke her hip at age 96. She never wanted to go into a home but it was not an option. Bury Lodge supported and encouraged Mum and also got her eating again. She participates in and enjoys the daily activities in this light, bright and cheerful

home. Unfortunately aged 97 she broke her other hip and we were told by the hospital physios it was unlikely she would ever walk again. Bury Lodge took her back and confidently told us they would get her walking again and to our amazement they did. With the care and kindness of the staff we cannot speak highly enough of the way they are looking after our mum. In this present climate of Covid 19, the staff are doing an amazing job trying to keep everyone safe and stimulated and well looked after. We as a family very much appreciate all their hard work.

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Review from Jess (Daughter of Resident) published on 16 October 2019
Submitted via Website • Report

Overall Experience

Mum moved in about five months ago and is delighted. The rooms are spacious, bright, modern, airy and clean and the home is lovely inside. She has furnished her room to her own taste. There are several lounges/meeting places where she can sit and read, watch TV, play games or have family and friends

pop over. There are activities every week, almost every day, and she is able to pop in and out as she pleases, knowing that when she gets back home, there is always someone there to help and assist her. The food is good, and although there could be more fruit and veg, the menu is easy to digest and seems to suit everyone. The manager and her team are very kind and supportive and will always work to find a solution for anything that may crop up. The location is ideal, close to everything in town and it really feels like home from home. After living with us for ten years, it has been really reassuring to know Mum will have the help she needs but still be close to us.

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Review from J C (Niece of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience

My aunt was one of the first residents of Bury Lodge in May 2016 and unfortunately, she died there in August 2019. She loved every single member of staff there, regardless of their status or position and in turn, they all showed her great care, support, kindness and friendship. Full marks to the manager

and her team. I highly recommend Bury Lodge as an exemplary care home and am very grateful to them.

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Review from M G (Wife of Resident) published on 3 October 2019
Submitted via Website • Report

Overall Experience

My husband was admitted to Bury Lodge almost two years ago, after a three-week stay in hospital. He arrived weak and significantly underweight. During his residency in Bury Lodge over this 22 month period, he received excellent care, which led to some necessary weight gain, he regained his mobility

and was able to continue functioning independently. Importantly, he often told me that he liked the staff and felt totally comfortable there. He felt truly settled at Bury Lodge.
I visited my husband often, two to three times per week and met many members of staff across all disciplines from the care team to catering to laundry to administration to entertainment. My experience was entirely positive. I found the home’s prevailing atmosphere and ethos throughout to be one of genuine caring, kindness, courtesy and professionalism.
Bury Lodge is an outstanding example of the very best in care homes.

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Review from S P (Daughter of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience

My mother lived at Bury Lodge for the last 2 years of her life and passed away in hospital, she was 92 years of age. During her time at Bury Lodge she was happy and it was regarded by her as her home. The carers showed her respect at all times, but also they had fun together. She was very well cared

for and made many friends.

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Review from Lynne B (Daughter of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience

Bury Lodge has been an excellent care home. My father, unfortunately, died there recently but the team have been excellent. I cannot fault them. He was given the best attention and the care was of the highest standard. I would definitely recommend them. Thank you so much.

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Review from David J (Son of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience

Throughout Dad's stay, the staff were always extremely caring, helpful and friendly.
In his last days, this care was even more devoted and extended to his whole family which made a difficult time a little easier.

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Review from Tracey J (Daughter-in-law of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience

The manager and her team are an amazing group of people who create a wonderful home.
As Dad's health deteriorated it was a comfort to us all to know he was being looked after and treated with kindness and respect.
For the two years Dad lived at Bury Lodge he was very happy and well cared for, we couldn't

have asked for more.

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Review from J L (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience

Mum had a moment and couldn't be woken, staff called an ambulance. A member of staff called me at work, she delivered the very difficult circumstances to me, that mum was unresponsive, for such a young lady this must have been difficult. Two other staff members took charge and gave us direct advice.

We cannot praise the staff enough at Bury Lodge. Mum is very happy here.

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Review from S R (Daughter of Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience

The care is excellent and my mum seems very happy.

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Review from Millicent W (Respite Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience

Impressed by standards in all departments. Staff were very efficient and friendly. Very well run and smoothly run. Clean, well furnished with attention to details.

Resident's wishes always observed. Choice of meals and food well presented, good and well cooked.

A very pleasant and restful atmosphere.

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Review from E L (Resident) assisted by family/friend published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience

Overall, I was extremely happy with all aspects of the home. I found the staff extremely caring and helpful. The food was very good, my only criticism is that sometimes there were not enough green vegetables.

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Review from P A (Friend of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience

Homely atmosphere. Smiley and friendly staff. Responsive staff, facilities in excellent condition.
New resident, after a lifetime in the same house, has been assisted to settle.
He is very comfortable and says "this is my home now".

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Review from S A (Husband of Resident) assisted by family/friend published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience

I hold lasting power of attorney for my wife, who has dementia. The home is very modern - my wife had a very comfortable bedroom with all mod cons etc. The staff were very attentive and cheerful and the help my wife received with washing/showering/dressing etc was very good. The food was also very good

and I was able to have lunch with my wife (for a small fee, of course!)

Unfortunately, they are unable to deal fully with my wife's worsening dementia, so a separate home is now being considered. This is a great pity, as my wife would have been very happy there if the future demands it. I would recommend Bury Lodge with very good management and ongoing care and purpose.

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Review from E J B (Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience

One is welcomed to a very caring home run by very efficient staff.

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Review from H B (Resident) assisted by family/friend published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience

I find the staff very friendly and helpful. One carer in particular will assist me immediately when requested. Lunch is good - at least 3 vegetables are offered.

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Bury Lodge Care Home

Care Provided by Bury Lodge Care Home

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Funding & Fees Guide for Bury Lodge Care Home

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