Byron House Care Home

141-143 Wendover Road, Aylesbury HP21 9LP
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10 68 Reviews
  • Byron House Care Home, Aylesbury
Rated Outstanding Overall and in 'Caring', 'Responsive' and ‘Well Led’ by the Care Quality Commission in January 2023, Byron House Care Home is a little gem; uniquely warm, personalised and friendly, offering quality nursing, residential, and dementia care.

This charming twenty-eight bedroomed home is led by a long-standing, and experienced nurse qualified home manager. Conveniently situated within 1 mile of Aylesbury town centre and a short distance from the village of Wendover in Buckinghamshire, the home has been refurbished to a high standard, offering beautiful and comfortable bedrooms with ensuite shower rooms, welcoming living spaces, a relaxing hair salon, and a delightful garden where summer barbecues are hosted and fresh produce is grown and used in the five-star rated kitchen.

The family ethos and the warm relationships the staff achieve are greatly valued by both residents and visitors. The stable staff team receive significant in-house training, ensuring skilled and responsive care to meet the individual needs and wishes of every resident. Byron House offers a wide range of activities to suit each individual and aims to ensure that each person gets the very best out of every day.

There is a culture of continuous improvement and the home is well supported by a highly respected and innovative family-oriented care provider, committed to improving quality of life.

Byron House welcomes enquiries and offers support and information to help the enquirer make the right decision for loved ones.

Please note that the home is accessed via Spenser Road with the car park to the rear of the building.

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Care Provided by Byron House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Georgina Melo (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Byron House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home directly for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.


  • Parking

  • On site parking is available free of charge.


Byron House Care Home Reviews (68)

Total of 68, showing 61-68
10

Byron House Care Home has a Review Score of 10 (9.958) out of 10, based on 24 reviews in the last 2 years. Over all time Byron House Care Home has 68 reviews.

Overall Experience

  • 63
  • 5
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Date Published

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Review from I C (Daughter of Resident) published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alzheimer's is a very cruel disease, robbing the sufferer of pride dignity and all that made them special. Byron House delivered outstanding care with grace, respect and humour that helped us keep Ma and that made her the unique person she was for as long as possible.


Her passing was made a little

easier to bear knowing how well she was looked after and the kindness she and all the members of her family were met with. We would all like to extend our sincere thanks to the staff at Byron House and would offer our recommendation.

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Review from Joan P (Resident) assisted by family/friend published on 15 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was treated extremely well while she was at Byron House. She was only there a week but even so, was treated like all the other residents. She especially enjoyed the food and loved being waited on!

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Review from John E (Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was due to have a whole hip replacement procedure within a week. Via the internet I contacted Byron House and outlined my requirements including full 24 hr nursing care etc for six weeks. Their administrator sent a brochure inclusive of typical menu, activity programme etc by first class post and
excellent response. Two days later me and my neighbour were very welcomed with refreshments and shown around the home and some of the empty rooms which were very impressive by the friendly manager. In conclusion a very well decorated and light room was booked. On arrival after five days release from hospital I was met by some of the pleasant care staff complete with wheelchair and taken to my selected room and straight away given sandwiches and tea, very appreciated. The room had been very well prepared with raised loo, chair and hospital type bed. During my stay the staff carried out a marvellous job looking after every need. A very pleasant and enjoyable stay. (Holiday)

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Review from T F (Daughter of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care in this home is exemplary. The staff give 110% at all times. They are patient, caring, understanding, kind and sensitive to my father's needs. I cannot imagine how this could be improved. I would recommend Byron House to anyone. With all the bad press around regarding nursing care
this home is a shining example of how wrong this is. They are first class.

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Review from Tim (Son of Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother seem very content and although I only see the home about 1 hour a week, the staff are always very attentive and affectionate with her. My only niggles with her wardrobe is sometimes a little bit smelly and I was asked to buy some shampoo once which is odd when I pay so much for the room anyway.
Overall I am very happy with the home.

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Review from Alan (Wife of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like religious services to be offered but we know the home manager has been trying to arrange this. Apart from this my husband and I are very happy with Byron House Care Home.

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Review from Alison T (Daughter of Resident) published on 2 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We selected Byron House for my mother's end of life care afer viewing four care homes. What impressed us about Byron when we first visited was the excellent management, the friendliness of the staff, and the beautiful, intimate facility - it felt like a home rather than a care home. Once my mother
moved in, it became even more evident that we had made the right choice - the staff were so kind and caring and nothing was too much bother. We would have no hesitation in recommending this wonderful home to others.

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Review from Frances J (Granddaughter of Resident) published on 28 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As somebody who is very close with her Grandma and values her independence and dignity, knowing she is safe and happy at Byron House is the best I could have hoped for. Byron House and it's lovely staff are kind, caring and very attentive to each resident. Thank you for taking such good care of my
Grandma in this tough time.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Byron House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Byron House Care Home is calculated as follows: ( (272 Excellents x 5) + (12 Goods x 4) ) ÷ 284 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Byron House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jan 2023

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Georgina

Georgina Melo

Job Title: Home Manager

Joined: 2021

Georgie Melo started her career as a Healthcare Assistant at Stoke Mandeville Hospital in 2011.


Her passion for providing quality care to adults and her fulfilment in making a positive impact on people’s lives led her to complete a First-Class Honours Degree in Adult Nursing at the University of Bedfordshire.


Georgie’s early career experience included being a Nurse on an acute respiratory ward for two years where she gained vast hands-on experience and knowledge. In 2018 she then went on to work in a Nursing Home for three years, covering two maternity positions as Clinical Lead.


In 2021 Georgie joined Byron House Care Home as Clinical Lead, where she focused on building strong relationships with residents and honing her caregiving skills. She demonstrated a strong work ethic, reliability, and compassion, earning the trust of both residents and colleagues. Recognizing the importance of continuous learning, Georgie pursued additional certifications and attended workshops to expand her knowledge in healthcare management. She took advantage of opportunities for professional development and developed a deep understanding of regulatory requirements in the healthcare sector.


Georgie’s commitment and leadership qualities did not go unnoticed and she became a right-hand woman to the Home Manager, overseeing and providing supervisory support to her colleagues. With her excellent communication skills, problem-solving abilities, and knack for team collaboration, she expressed her interest in taking on more responsibilities. She actively sought out managerial training programs and mentorship from senior team members. This dedication and her proven track record positioned her as a strong candidate when the opportunity to become a Home Manager arose.


In 2023, Georgie achieved her goal of becoming a home manager at Westgate Healthcare. In this role, she oversees the entire operation of the care home, ensuring compliance with regulations, managing staff, and maintaining high standards of care. She is committed to staying updated on industry trends and regulations and investing in her education and professional development.


Georgie’s journey from a Healthcare Assistant to a Home Manager is a testament to the possibilities that arise through dedication, continuous learning, and a passion for providing exceptional care. Her story is an inspiration to others in the healthcare profession to pursue their goals and contribute to the well-being of those they serve.


Home Manager, Georgie Melo said: “I joined Westgate Healthcare in 2021 and knew from day one I had made the best decision – the team were warm and welcoming and their passion to deliver exceptional care was evident. Westgate Healthcare provides training and empowers staff to excel at their potential, this is evident by staff retention and in house promotions.”