Caddington Grove Care Home

175 London Road, Dunstable LU6 3DX
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9.8 83 Reviews
  • Caddington Grove Care Home, Dunstable
Luxury care home Caddington Grove in Dunstable provides a friendly and homely environment where residents can enjoy fulfilled lives as part of a vibrant community.

The care home has spacious en-suite bedrooms which are comfortable and stylish.

Highly trained staff give residents the support they need.

There is a café for residents to have a coffee with friends, and bright living spaces for socialising across all floors.

A beauty salon pampers residents. It includes hairdressing and a nail bar for manicures, pedicures and hand massages

An on-site deluxe cinema enables residents to enjoy their favourite films or the latest releases.

Nutritious meals are prepared for residents and dietary requirements are catered for.

Contact the team today to find out more, or to arrange a guided virtual tour.

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Care Provided by Caddington Grove Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Emma Burns (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Caddington Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,495
  • (these prices are only a guideline, please contact Caddington Grove Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No time restrictions on visiting


  • Parking

  • Onsite parking available


Caddington Grove Care Home Reviews (83)

Total of 83, showing 1-20
9.8

Caddington Grove Care Home has a Review Score of 9.8 (9.816) out of 10, based on 18 reviews in the last 2 years. Over all time Caddington Grove Care Home has 83 reviews.

Overall Experience

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Review from A M (Son-in-law of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ideal and local for the care needs of Mum. Organised and friendly staff.
The building, facilities and grounds are modern, clean, spacious and comfortable.
Always enjoy singer events, brilliant, always kept up to date on health needs ect.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for sharing your feedback, it is lovely to hear how happy you are with our home and team.


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Review from Karen H (Daughter of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Caddington Grove Care Home for nearly 4 years. The staff have been wonderful. Mum has received excellent care physically, emotionally and even spiritually. Mum is a committed Christian and she has received loving respect for her faith. Mum probably only has a few days to live
but the respect and care she received means she is comfortable and peaceful. I cannot praise the staff enough for all they have done for Mum while she has been at Caddington Grove.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for your heartfelt words. It means so much to us to know that your mum has felt cared for, respected, and supported in every way during her time at Caddington Grove. It has been an absolute privilege to be able to provide the very best for you all.


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Review from Lesley M (Daughter of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has deteriorated in her health in the last few weeks but the love, care and respect for Mum hasn't. It has been so lovely to see Mum's face light up when a carer comes into the room. I have heard them talk about Mum with such love, care and concern, recalling memories they have at a time of Covid
when I couldn't come in. Thank you.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for your kind words. We pride ourselves on providing the very best care and support and to have this recognised is wonderful for the team. It has been a privilege to support you all.


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Review from L G (Wife of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following the recent passing of my beloved husband, I would like to thank all the staff for the wonderful care he received. My husband spent 10 months at Caddington Grove Care Home and the kindness and care and support shown to him and myself from the nursing team was a huge peace of mind. All the carers
worked tirelessly to ensure his comfort and personal care with a special thanks to to one staff member in particular, a wonderful man who went over and beyond and always made my husband smile and took the time to chat with him even though my husband couldn't reply.
The admin team in reception were always so welcoming and showed me great empathy when I was quite often having a moment on my way out.
What a wonderful team. Thank you all.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you so much for your heartfelt and touching words during such a difficult time. On behalf of everyone at Caddington Grove, it was truly an honour to care for your beloved husband over the past 10 months. It's our priority to ensure every resident feels cared for with compassion and dignity, and knowing that this brought you peace of mind means so much to us. We will will make sure all of the team know how much their dedication and kindness meant to your husband and family. Thank you once again for taking the time to share your experience.


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Review from K B (Granddaughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caddington Grove Care Home is not just a care home, it is a family.
My nan went into Caddington at the end of July 2024, she was frail, very immobile, isolated and possibly depressed, we'd be caring for her at home for a long time, the idea of letting her go into care was very scary.
Caddington welcomed
nan with open arms, love care and support, my frail isolated nan became happy and strong, she started interacting for the first time in years, made friends, fell in love with bingo and joined in with everything. I never expected to see this but she felt safe and that's why she could join in, all the care was given with love and a smile.
My nan was healthier and happier than I'd seen her in years thanks to Caddington.
They gave my nan 6 months of amazing memories and our family exactly the same.
My nan's last weeks and days of her life in the care home, were exactly where she wanted to be, she was happy and safe and loved by all.
I need more words than the max to really tell you how amazing they are.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you so much for your kind words about your nan's experience at Caddington Grove Care Home. We are truly honoured to have been part of her journey and are so touched to know that she felt safe, happy, and loved during her time with us.It means the world to hear how she embraced life in our home -finding joy in activities, making friends, and being part of our community. Knowing that we could help her regain her strength, happiness, and a sense of connection is exactly why we do what we do and to know that her final months were filled with love, laughter, and precious memories is testament to the wonderful team we have.


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Review from V J (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came in for respite care after a fall. Everyone was lovely to her. In the two weeks she was there, she was walking again, made a good friend and was joining in activities.
Only one thing could be improved - decor of rooms for respite residents, pictures on wall and cushions etc would make
it more welcoming. My mum hated the food.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for taking the time to share your thoughts about your mother's stay with us. We're so pleased to hear that she had such a positive experience with our team, from receiving attentive care to making a new friend and participating in activities. Seeing residents regain their confidence and enjoy their time with us is what we strive for every day. We appreciate your constructive feedback regarding the decor of our respite rooms. Creating a warm, welcoming environment is important to us, and your suggestion about adding personal touches like pictures and cushions is something we'll review to enhance the experience for future residents. We're sorry to hear that your mother didn't enjoy the food during her stay. We will pass this feedback along to our catering team, as we're always looking to improve and cater to individual preferences where possible.We hope to welcome her again in the future, should she ever need our support.


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Review from Sue W (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted at short notice, as he was unable to return home after being in hospital. The care home dealt with everything and got him settled in quickly.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for taking the time to leave us a review. We are happy you felt supported and if there is anything else we can do to support please do let us know.


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Review from Donna M (Daughter-in-law of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very friendly, helpful and hardworking. Good communication overall. I recently went out on a trip with my mother-in-law, she really enjoyed it. Staff try very hard to make the day out fun for the residents. The night entertainment is great, buffet lovely, residents all join in! Thank
you very much.

Reply from Amba Shaw, Regional Community Relations Lead at Caddington Grove Care Home

Thank you so much for taking the time to feedback. We really value your feedback and will share the positive message with the team.


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Review from C F (Daughter of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The improvement and well-being of Mum since being in your care is phenomenal. Mum was sad, drawn and had lost a lot of weight. But since being a resident she has got her natural glow back. Seems a lot happier and has her spirit for life back.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for taking the time to review our home. It is a pleasure to support your Mum and we are thrilled how well she has improved and is enjoying her new home.


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Review from Hilary A (Wife of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow! Just wow! I cannot begin to express just how pleased I am.
It has, to date, lived up to and more than I ever expected.
I am sure my husband is going to finally get the best care - he so deserves.
Thank you, thank you and thank you again.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you so much for taking the time to feedback, we really value this and will share the positive message with the team


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Review from N E (Daughter-in-law of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helped us out with not even a day's notice, after being let down by another home the day before. Very helpful and polite, to deal with all staff so grateful. Also been invited to still visit and take part in activities. Mother-in-law seemed very happy there. Even got upset when leaving, might not be
the cheapest of home, but glad all was good there.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for your feedback, as a team we try to support both our residents and their families in any way we can. We appreciate you taking the time to feedback to us.


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Review from S S (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are so happy with the care Mum receives at Caddington Grove in Dunstable. Caddington is Mum's 3rd care home so we have other experiences to compare with. The staff are so friendly and caring, make time for Mum, and are just kind.

Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for time the time to publish your review. Your feedback is important to us as we strive to create a kind home environment.


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Review from Carol K (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Caddington Grove in June 2023 as she was no longer able to care for herself. From day one, the staff and management were very supportive to both myself, my family and of course my mother. She always looked well cared for, clean and happy to be in their care. My mum’s health declined
in January and, after a short stay in hospital, my mum returned to Caddington Grove, but unfortunately she was then bedbound. The staff were amazing and so attentive to her needs and we also really appreciate how caring they were to my sister and I during my mum's last days. This home is ‘the best’ and we would definitely recommend them; the staff get to know the relatives and are very good at ‘updates’ on the relative's care! Thanks to you all for making my mum's last days as peaceful as possible!

Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time to leave a review for us and we are sorry for your loss and wish to extend our heartfelt condolences. We appreciate your kind words, expressing not only the care given to your mum but also to yourself and your sister in the final days. The team work very hard and it is nice you felt you could relay this and in turn, this will help others in the same situation.


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Review from Helen H (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Caddington Grove in August and has settled well. It has made a big difference for her to be able to bring her own small items of furniture and her personal pictures and ornaments to her room. Every member of staff has been very friendly and welcoming, including towards visiting friends
and relatives. Mum is now able and keen to take part in the many activities and also enjoys visits from her friends and family. Any minor health issues are picked up by staff very quickly and monitored, and escalated to her GP if necessary, which is very comforting for her family to know that she is well cared for. The home is very well maintained and nothing seems to be too much trouble for the maintenance team who have done their part to help Mum to settle. I would certainly recommend Caddington Grove.

Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you so much for taking the time to leave a review for Caddington Grove. The team greatly appreciate such shining reviews and this in turn helps other families seeking care, feel confident to place a loved one with us.


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Review from Samantha M (Daughter of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were residents of Caddington Grove Care Home receiving end-of-life care, my dad most recently and mum about eighteen months ago. The level of care and kindness they both received was excellent, this care and kindness also extended to me and my sister when Dad passed away recently. Although
both my parents were only cared for by the home for a short period of time, I would not hesitate to recommend the home.
As well as the staff being kind and caring, the home is beautifully decorated and maintained and gives a real "home from home" feel as soon as you walk through the door.

Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Please accept our condolences at the loss of both of your parents and most recently your dad. We are grateful for the time you have taken to leave such a kind and helpful review. I will pass your review on to the team with thanks.


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Review from Catherine S (Daughter of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for eight months and the improvement in her has been enormous, despite her Alzheimer’s. She was in very poor health when she first arrived after a time in hospital, bedridden and unable to feed herself. She now spends her days in the lounge, feeds herself and is happy and settled
which would have been hard for us to believe given her level of anxiety on admittance. We can’t speak highly enough of the staff who have always treated Mum with care and respect. There is a stable team who we have come to know through our daily visits. Would thoroughly recommend Caddington Grove Care Home, it has truly become a home for our mum.

Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

We value the time taken to leave a review for Caddington Grove and are happy that we meet your expectations and also that Mum is happy and settled. We pride ourselves on giving the best care and we are blessed to have such a stable dedicated team. I will forward this on to our staff, with thanks.


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Review from Colin J (Power of Attorney of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the level of care and concern shown to the resident I support. When she has had issues that have required an ambulance, I have been kept informed and always in the picture about how we should proceed to offer the best care. I have no hesitation in recommending Caddington
Grove Care Home.

Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time to leave a kind and honest review. We pride ourselves on communication with family members and our manager's door is always open for support if need be. I will pass your comments on to the team.


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Review from Anne S (Daughter of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother moved in here after a stroke left her unable to live independently. She is loving it!
She has a great room, private bathroom, laundry done, three meals a day and a variety of entertainment and activities. We've put some personal items in, e.g. chair, pictures, ornaments and lamps to
make it feel like her home. She now takes her medications correctly and has hospital appointments taken care of.
She's made new friends but still spends time with her old friends. She's able to go out with friends/relatives to the theatre, cafes and zoo.
The staff are friendly and approachable. They are good at giving me any information I need.
The move to the care home has meant that we (daughters) feel happy knowing that she is cared for, can't get into any danger and is happy. She's involved in activities in the home that she wouldn't do whilst living at her home. So she's definitely improved her quality of life.

Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

It is our absolute pleasure having Mum here with us and she is always so happy and gets involved in everything we do. Thank you for leaving such a kind review. I will pass this on to the Caddington team.


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Review from Andrea W (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this home and their team highly enough!
Unfortunately, my dad was only there a short time as he approached the end of his life but during our time there I experienced a first-class level of care and commitment from a brilliant, dedicated and well-trained team.
The truly wonderful staff
went above and beyond to meet my dad's needs, as well as trying to look after me too whilst I stayed with him.
If you need to find somewhere safe and beautiful where love, care and dignity are the priorities for your family member, look no further than Caddington Grove Care Home!

Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time to leave such a kind review at a time when things were difficult for you. We appreciate your words and the whole team works very hard to make sure all our residents are treated with warmth, care, love and dignity. We thank you for choosing Caddington Grove and wish you well.


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Review from Stephen D (Son of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Caddington Grove Care Home for over three years now and is well looked after. Despite the deterioration in Mum's dementia, the staff still show the same level of care and the ability to engage with her even though she can no longer engage with all the activities. Overall, I am very satisfied
with the level of care provided, although the level of staff turnover is a concern. Some continuity would be very welcome.

Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for leaving a positive review for Caddington Grove. We appreciate your kind comments about the continuous level of care that Mum receives and we are proud that our staff work tirelessly to ensure all our residents are cared for in the best way possible with a happy environment.


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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Caddington Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for Caddington Grove Care Home is calculated as follows: ( (178 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 212 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Caddington Grove Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Emma

Emma Burns

Job Title: Registered Care Home Manager

Joined: 2022

A registered nurse, Emma came to Caddington Grove as the Clinical Lead and was promoted to Home Manager in October 2022. With a Diploma in Adult Nursing with over 15 years experience, Emma led teams in the acute and primary sector before joining Hamberley. A skilled people manager, Emma enjoys recruiting and leading dedicated and skilled teams to provide outstanding care. Outside of her professional life, Emma loves Christmas - and if it were up to her, the Christmas decorations would be up in July! Emma enjoys every moment spent with her children and extended family.


“Our care home is a sanctuary of comfort and care, thoughtfully designed to meet your needs. Every member of the Caddington team is committed to providing personalised support in an environment filled with warmth and understanding.”


Frequently Asked Questions about Caddington Grove Care Home

What types of Care is Caddington Grove Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Caddington Grove Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Caddington Grove Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Caddington Grove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Caddington Grove Care Home to the centre of Dunstable?

1.3 mile(s) as the crow flies, distance by road may be significantly further.