The improvement and well-being of Mum since being in your care is phenomenal
C F (Daughter of Resident)
Wow! Just wow! I cannot begin to express just how pleased I am.
Hilary A (Wife of Resident)
We can’t speak highly enough of the staff who have always treated Mum with care and respect.
Catherine S (Daughter of Resident)
No time restrictions on visiting
Onsite parking available
Caddington Grove Care Home has a Review Score of 9.8 (9.816) out of 10, based on 18 reviews in the last 2 years. Over all time Caddington Grove Care Home has 83 reviews.
Review from Kate B (Daughter of Resident) published on 30 January 2019
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During
It was also really kind of Caddington Grove to invite us to the various events (Xmas Event and Spanish Day), that they have going on, and makes us feel part of this very special family.
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Review from A D (Respite Resident) published on 29 January 2019
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Review from P L (Regular Volunteer) published on 28 January 2019
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Review from Gloria B (Respite Resident) published on 4 January 2019
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Review from J D (Respite Resident) published on 3 January 2019
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Review from M B (Respite Resident) published on 13 December 2018
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Reply from Martyn Dawes, Home Manager at Caddington Grove Care Home
Thank you for your valued feedback. We really appreciate your comments
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Review from Colin B (Son of Resident) published on 15 November 2018
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Review from Corinne C (Regular Volunteer) published on 8 November 2018
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Reply from Martyn Dawes, Home Manager at Caddington Grove Care Home
Thank you for your review. We really appreciate your feedback.
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Review from Bethany G (Regular Volunteer) published on 6 November 2018
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Review from Chris B (Son of Resident) published on 5 November 2018
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Review from Graham N (Regular Volunteer) published on 31 October 2018
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Review from Lynda B (Daughter of Resident) published on 31 October 2018
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Review from Jennie O (Regular Volunteer) published on 26 October 2018
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Review from Kate B (Daughter of Resident) published on 26 October 2018
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When I go to see mum, I see smiling faces all around, both from mum and from staff.
I can see that mum is happy there and that gives me and my family great peace of mind.
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Review from Graham B (Son of Resident) published on 24 October 2018
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The staff have clearly been well-trained and deal with both mum and the family in a kind and "loving" way. They know what they have to do to uphold the ethos of the home which is unique in many ways. Its the best establishment we reviewed, before making a final decision.
If anyone is in the situation that my family has been in, having to make one of the toughest decisions of our lives, worry not, Caddington Grove is what an elderly Care Home should be and what we would all want for our precious mum. There will be emotional hiccups but it lives up to - and beyond - our best expectations.
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Review from I B (Respite Resident) published on 17 October 2018
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As and when I need permanent care, this home would be
Reply from Kelly Cox, Community Relations Lead at Caddington Grove Care Home
Thank you so very much for your comments. We have loved having you here with us.
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Review from I A (Resident) published on 3 October 2018
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Review from B W (Respite Resident) published on 2 October 2018
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Review from H G (Respite Resident) published on 1 October 2018
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Reply from Kelly Cox, Community Relations Lead at Caddington Grove Care Home
Thank you for taking to the time to write a review. We really appreciate it and we are so glad you have enjoyed your stay here with us.
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Review from P W (Respite Resident) published on 27 September 2018
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The Review Score of 9.8 (9.816) out of 10 for Caddington Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.816 for Caddington Grove Care Home is calculated as follows: ( (178 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 212 Ratings = 4.816
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Caddington Grove Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Care Home Manager
Joined: 2022
A registered nurse, Emma came to Caddington Grove as the Clinical Lead and was promoted to Home Manager in October 2022. With a Diploma in Adult Nursing with over 15 years experience, Emma led teams in the acute and primary sector before joining Hamberley. A skilled people manager, Emma enjoys recruiting and leading dedicated and skilled teams to provide outstanding care. Outside of her professional life, Emma loves Christmas - and if it were up to her, the Christmas decorations would be up in July! Emma enjoys every moment spent with her children and extended family.
“Our care home is a sanctuary of comfort and care, thoughtfully designed to meet your needs. Every member of the Caddington team is committed to providing personalised support in an environment filled with warmth and understanding.”