Caldwell Grange & The Lodge

Donnithorne Avenue, Nuneaton CV11 4QJ
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9.3 61 Reviews
  • Caldwell Grange & The Lodge, Nuneaton
Caldwell Grange is a superb example of a modern, purpose built care home for older people.

Offering a full spectrum of social care this well-appointed 76 bed residence is delighted to provide specialist provision for those living with dementia or with palliative needs - delivering a consistently high standard of professional care tailored to the needs of each individual.

The compassionate, attentive staff are fully committed to promoting the wellbeing and happiness of every resident, focusing on offering the best possible care whilst maintaining both privacy and dignity.

Positioned in a quiet cul-de-sac, in the heart of an already established community, Caldwell Grange enjoys the best of all worlds: located in a pleasant, semi-rural part of Nuneaton this residence is placed within easy driving distance of Birmingham, Leicester, Coventry, as well as the rest of the Midlands.

Beautifully decorated, with a bright and airy feel, Caldwell Grange has been designed to offer a completely access friendly environment for residents of all mobility levels, including wheelchair users - allowing individuals the freedom to enjoy the whole building in comfort and safety.

The cosy and welcoming atmosphere has been augmented with the use of dementia-friendly colour schemes and signage to ensure all individuals can feel as relaxed and independent as possible.

Accommodation at Caldwell Grange is attractive, comfortable and specifically designed to make their residents lives easier. All the tastefully decorated bedrooms enjoy a pleasing view through large windows as well as flat screen televisions and an ensuite bathroom, featuring movement activated lighting. Residents are encouraged to personalise their rooms to their own tastes to encourage a sense of homeliness.

Caldwell Grange boasts plenty of communal areas for residents to relax and socialise in, including four comfy, well-furnished lounge areas.

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Care Provided by Caldwell Grange & The Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 103 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sam Chater (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (103)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Caldwell Grange & The Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,460
    • Self-Funded Residential Dementia Care from £1,460
    • RESPITE Self-Funded Residential Care from £1,610
    • RESPITE Self-Funded Residential Dementia Care from £1,610
  • (these prices are only a guideline, please contact Caldwell Grange & The Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Caldwell Grange & The Lodge Reviews (61)

Total of 61, showing 21-40
9.3

Caldwell Grange & The Lodge has a Review Score of 9.3 (9.323) out of 10, based on 16 reviews in the last 2 years. Over all time Caldwell Grange & The Lodge has 61 reviews.

Overall Experience

  • 55
  • 5
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Date Published

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Review from Karen L (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise enough the care all the staff have given to my mum. She was very reluctant to go into a home, but last November it became necessary due to her not being able to live alone. She settled extremely well and is very happy. When able, she joins in with the numerous activities that are provided.
She always comments on how she enjoys the meals provided, has all her needs catered for, hairdresser, chiropodist and much more.
For me living abroad, being able to FaceTime Mum has been a lifeline during this pandemic, whenever I call the home, the staff are always professional and polite and I can say without a doubt, nothing is too much trouble.
Mum has had a recent stay in hospital, but as a family, we are happy that she is now back in Caldwell Grange, as we all appreciate the excellent care she receives.

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Review from Janet D (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn’t want to put my mam into a home, the hospital insisted on a short term stay and a health assessment. I quickly realised that this was the best place for her as she looks so much better since coming in here. All of the Staff are lovely with her. They are very professional, attentive and caring.
I would highly recommend.

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Review from Sara D (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Caldwell Grange for eight months. It is taking quite a while for her to settle in but the staff are always kind and helpful to her. She joins in with the activities and also mixes with the other residents. Would definitely recommend Caldwell Grange. Thank you.

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Review from Clare G (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Caldwell Grange have gone so far above and beyond during the pandemic, it’s incredible. The care that they have shown to their residents, and just as importantly, their families has been second to none. Despite how busy the staff must be, I was warmly welcomed when I visited at Easter, was
supplied with all the PPE required and was able to spend as long as I liked with my mum. The staff still had time for a chat and to furnish me with anecdotes as I hadn’t seen Mum for a long time. They know her so well and take the time and trouble to see past her dementia to the person she used to be and I’m tremendously grateful for that. I would recommend Caldwell Grange to anyone looking for care for themselves or a relative.

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Review from John N (Son of Resident) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When mum was discharged from hospital in January 2017 she was too frail to return home and so we needed to find a residential home for her.
One of the social workers advised me to remember to look beyond the Chandeliers.
Well, Caldwell Grange doesn't have chandeliers but it was and still is a really
well kept home with all the facilities that you would want.
Mum spent over 4 years being really well looked after and she was able to relax and enjoy herself in her own way. She never joined any of the activities but only because she didn't want to. She was happy to sit quietly in the corner with a book.
One of the best thing at Caldwell is the layout making it into 4 small homes within 1 large home.
I would visit mum with fresh cream cakes, sit in the tea room with a pot of tea and chat about family and friends.
PS
The staff are pretty special too, and I mean that in the nicest possible way.

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Review from Roberta A (Next of Kin) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has thrown every misconception I had about care homes out of the window. Mum has been there now for two months and has never looked so happy and well. The manager is fantastic and extremely supportive and always available. The staff are so kind and caring and genuinely care about the residents.
The home is spotlessly clean and very homely. I am always made to feel very welcome and if I have ever raised anything it is dealt with promptly. The home certainly lives up to its reputation in the community.

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Review from Sarah H (Friend of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is absolutely incredible. The home is beautiful inside and the rooms are fully equipped. The home is extremely clean and well maintained. There are activities available to the residents on a daily basis. The food is well balanced and a nice range of choices. The staff are absolutely incredible.
They are extremely caring and respectful of the residents. I would highly recommend this home

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Review from Sally S (Daughter of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been at Caldwell Grange for 12 months now and I am so happy that she has been kept safe during the pandemic. The staff are so friendly and will always go the extra mile to help you. Whenever I have called to talk to mom or arrange a visit the staff and admin have been so accommodating. I
would strongly recommend Caldwell Grange for your loved one.

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Review from Sarah N (Daughter of Resident) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a hard decision, putting my mum into a care home. We had been looking at care homes and Caldwell Grange was mentioned to us from the social work team. We contacted the home and we were very pleased that Caldwell Grange had a vacancy and could take my mum. My mum was not a well woman and due to
the Covid pandemic it was difficult to get to see Mum but the manager and her team were very good. They made sure it was always possible for us as a family be able to have regular contact with my mum. Sadly we lost our mum on New Year's Day, the staff were amazing, very dignified and treated my mum with respect. The management arrived to pay their respects and we knew we made the right decision in placing our mum at Caldwell Grange. Mum was well cared for and the staff are so friendly, I would definitely recommend Caldwell Grange to anyone that I know who is looking for a care home.

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Review from Sally C (Daughter of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into the home back in February before the lockdown which made us highly anxious as no sooner had she moved in we then could not visit her. I can honestly say our worry was short-lived as the home's communication with us as a family and making sure my Mum stayed connected with us has been
fantastic. I could not have asked for anywhere better for My Mum to live and be taken care of. I video my Mum three times a week and she always looks so well cared for and is happy. Mum has always liked her hair and makeup done and the staff have continued to make sure this is done. My Mum has said all of the staff are very kind to her and take good care of her and nothing is too much trouble.

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Review from B W (Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living at Caldwell and the staff went above and beyond to help me celebrate my birthday during the lockdown period. They made what would have been a very quiet day I felt very special. My keyworker brought me flowers and cake in for everyone to share. The staff and others living here are all
super friendly and nothing is too much for them. They are like a family.d

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Review from L B (Son of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff. Constantly keeping us informed. So pleased to see dad so relaxed and happy. I would highly recommend and can't thank you enough, wonderful facilities.

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Review from Jacqui W (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Caldwell Grange for nearly 4 years. I am very happy with the level of care that my mum is receiving. The management has a very proactive, hands-on approach to the care that is given and my mum has always been happy and contented since moving to Caldwell Grange. The care
staff do a wonderful job and all the staff go above and beyond to ensure the residents are well and happy. I am kept up to date with any matters relating to my mum. I was particularly pleased with the early intervention that management implemented for the safety of the residents when Covid 19 first started to spread in the community. Staff have facilitated video calls so that I can see my mum, for which I am extremely grateful. They are always approachable and I am reassured that my mum is receiving the best care possible.

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Review from Mags C (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident of Caldwell Grange and he is very well looked after. The staff are all extremely helpful and welcoming, the home is very clean and all the residents are very well looked after. The ratio of staff members to residents is more than adequate. Dad can be quite a handful at times, sadly
that is the nature of his illness, staff are very quick to pick up on dads behaviour patterns. Since the home went into lockdown in March, I have been unable to see dad, which is very upsetting for me but also for my dad. However, I have to say that one particular carer has been absolutely amazing, she has kept me informed at all times regarding dad, she video calls me at least three times a week so I can talk to dad, and he can see me, she has gone over and beyond her role as a carer, she is the closest dad has to family in the home. I honestly couldn’t wish for a nicer person to be by his side, she has a great relationship with dad, he adores her, I know dad is in very safe hands.

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Review from Catherine K (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Caldwell Grange for nearly four years. I am very happy with the level of care that my mum is receiving. The management has a very proactive, hands-on approach to the care that is given and my mum has always been happy and contented since moving to Caldwell Grange. The care
staff do a wonderful job and all staff go above and beyond to ensure the residents are well and happy. I am kept up to date with any matters relating to my mum. I was particularly pleased with the early intervention that management implemented for the safety of the residents when covid 19 first started to spread in the community. Staff have facilitated video calls so that I can see my mum, for which I am extremely grateful. They are always approachable and I am reassured that my mum is receiving the best care possible.

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Review from Bill W (Son of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a beautiful home with exceptionally good care. Our loved one is very well cared for and the home makes sure we are kept in touch with our loved one during the current pandemic. The home is beautiful inside and residents are cared for with love and attention. The staff team make you feel very
welcome and part of the home. The Manager is always available if we wish to speak to anyone and someone is always available to talk to if we call and answer any questions we have. The home is spotlessly clean and lives up to its fantastic reputation in the community.

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Review from D M (Son of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for over two years now. The staff care for her like she is one of their family. The levels of communication regarding my mum from the management team is excellent. I could not be happier with our experience at Caldwell Grange. I highly recommend Caldwell Grange to anyone looking
for a care home for their loved ones. They make you feel like you're joining their family.

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Review from T M (Son of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, staff and care. More than lives up to the positive reviews.

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Review from J G (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are always made to feel very welcome by all the staff. After a shaky start, my mum has settled really well with help from the staff.

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Review from C C (Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory home, staff are friendly and polite. Weekends are problems waiting for someone to let visitors in and out.

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Current Review Score: 9.3 (9.323)

Overview of Review Score

The Review Score of 9.3 (9.323) out of 10 for Caldwell Grange & The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.595 for Caldwell Grange & The Lodge is calculated as follows: ( (134 Excellents x 5) + (38 Goods x 4) + (15 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 190 Ratings = 4.595

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.728 Points relating to the number of positive Reviews for Caldwell Grange & The Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6. 15 Positive Reviews ÷ 20.6 = 0.728

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Sam

Sam Chater

Job Title: Home Manager

Joined: 2017

Welcome to Caldwell Grange. Our home has a fantastic reputation in our local community in delivering outstanding, person-centred, quality care. We provide a range of care including residential care, dementia care, under 65-years' and day care. We look forward to welcoming you to our home and have a range of viewing options available. Please contact us for more information.


Kimberley

Kimberley Grantham

Job Title: Deputy Manager

Joined: 2018

My name is Kimberley. I have been part of the team for six years and was promoted to Deputy Manager two years ago after working as a Care Team Leader. I love that no two days are the same, and I am always learning something new. It’s incredibly rewarding to work in a home where I know residents are receiving the highest standard of care, and seeing them happy brings me so much joy.


Before starting my career in care, I worked as a hairdresser, which gave me a strong foundation for connecting with people. Outside of work, I enjoy walking my dog, Cooper, and spending quality time with my family.


Jenny

Jenny Jennings

Job Title: Deputy Manager

Joined: 2018

Hello, I’m Jenny. I'm the Deputy Manager at Caldwell Grange. I’ve been part of this wonderful team for 7 years, and every day brings new and rewarding experiences. I take pride in supporting our residents and their families, and I truly enjoy sharing fun and meaningful moments with the residents.


I hold Level 2 and Level 3 NVQs, which have equipped me with the skills to provide the best care and leadership possible. Working here is more than a job—it’s a chance to make a positive impact in a friendly and vibrant environment.


Outside of work, I’m a food enthusiast who loves exploring new flavours. I also enjoy outdoor adventures, including walking my dog, downhill mountain biking, and camping. These activities keep me grounded and energised, ready to take on whatever each day brings.


Michelle

Michelle Bates

Job Title: Deputy Manager

Joined: 2018

With over six years of experience in the care sector, I am dedicated to creating an environment where residents feel socially stimulated, engaged, and empowered to live with independence and purpose. Promoted to Deputy Manager two years ago, after serving as a care team leader, I bring a wealth of hands-on expertise and leadership to my role.


Before my work in the care industry, I was a foster carer, a role that shaped my commitment to nurturing meaningful connections and providing compassionate support. Outside of work, I cherish time with my family and my four delightful Chihuahuas, who keep life lively and full of joy.


Dakot

Dakot Kennan

Job Title: Domestic Assistant

Joined: 2023

Hi, I’m Dakot! As a Domestic Assistant at Caldwell Grange, I thrive in our friendly and welcoming environment. I love interacting with the residents, learning about their memories, and discovering their likes and dislikes. Building these connections brings joy to my work every day.


I’m proud to have been recognised as Employee of the Month—a testament to my dedication and positive energy. I believe in bringing laughter and warmth to every moment, whether it’s with residents or my colleagues.


Outside of work, I’m all about staying active and cherishing time with my child and family. Baking delicious treats is one of my favourite pastimes, especially when I can share them with loved ones.


Life is all about creating happy memories, and I’m grateful to be a part of that journey at Caldwell Grange and at home.