Caldwell Grange & The Lodge

Donnithorne Avenue, Nuneaton CV11 4QJ
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9.3 61 Reviews
  • Caldwell Grange & The Lodge, Nuneaton
Caldwell Grange is a superb example of a modern, purpose built care home for older people.

Offering a full spectrum of social care this well-appointed 76 bed residence is delighted to provide specialist provision for those living with dementia or with palliative needs - delivering a consistently high standard of professional care tailored to the needs of each individual.

The compassionate, attentive staff are fully committed to promoting the wellbeing and happiness of every resident, focusing on offering the best possible care whilst maintaining both privacy and dignity.

Positioned in a quiet cul-de-sac, in the heart of an already established community, Caldwell Grange enjoys the best of all worlds: located in a pleasant, semi-rural part of Nuneaton this residence is placed within easy driving distance of Birmingham, Leicester, Coventry, as well as the rest of the Midlands.

Beautifully decorated, with a bright and airy feel, Caldwell Grange has been designed to offer a completely access friendly environment for residents of all mobility levels, including wheelchair users - allowing individuals the freedom to enjoy the whole building in comfort and safety.

The cosy and welcoming atmosphere has been augmented with the use of dementia-friendly colour schemes and signage to ensure all individuals can feel as relaxed and independent as possible.

Accommodation at Caldwell Grange is attractive, comfortable and specifically designed to make their residents lives easier. All the tastefully decorated bedrooms enjoy a pleasing view through large windows as well as flat screen televisions and an ensuite bathroom, featuring movement activated lighting. Residents are encouraged to personalise their rooms to their own tastes to encourage a sense of homeliness.

Caldwell Grange boasts plenty of communal areas for residents to relax and socialise in, including four comfy, well-furnished lounge areas.

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Care Provided by Caldwell Grange & The Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 103 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sam Chater (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (103)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Caldwell Grange & The Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,460
    • Self-Funded Residential Dementia Care from £1,460
    • RESPITE Self-Funded Residential Care from £1,610
    • RESPITE Self-Funded Residential Dementia Care from £1,610
  • (these prices are only a guideline, please contact Caldwell Grange & The Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Caldwell Grange & The Lodge Reviews (61)

Total of 61, showing 41-60
9.3

Caldwell Grange & The Lodge has a Review Score of 9.3 (9.323) out of 10, based on 16 reviews in the last 2 years. Over all time Caldwell Grange & The Lodge has 61 reviews.

Overall Experience

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Review from Chris A (Grandson of Resident) published on 27 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad moved into Caldwell six months ago and the improvement in his health and well being is great. The staff are kind and hard working. Our family appreciate all they do for him.

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Review from Alan H (Son of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very helpful and caring with my mum, along with management.
Always very helpful, nothing is too much trouble.

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Review from Sharon W (Daughter of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad moved to Caldwell when my mum could no longer cope with his Dementia. The manager and her team did everything they could to reassure my mum as this was a very hard time for her. They looked after my stepdad extremely well - he always looked clean and comfortable and I often saw him having
a laugh and a joke with everyone. When he passed away yesterday staff couldn’t do enough for us - they even went to collect my mum from home so she was with him at the end. A staff team to be proud of!

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Review from P H (Daughter of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house is modern and has excellent facilities. Mum loves the trips and goes out regularly with the activities coordinator. The rooms are kept clean and there is a separate lounge which we can have a coffee with mum.
The care staff are amazing and the manager is very approachable and accessible.
An excellent home. Highly recommend

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Review from Rowena S (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came in for one-week respite care whilst we were on hourly. The bedrooms and facilities are excellent. So clean and fresh. The staff are so friendly and helpful. My Dad really enjoyed his stay and would have no hesitation to come back in for another stay.

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Review from Olive D (Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Caldwell Grange in a moving on bed for 6 weeks. I liked it so much and decided to stay as I was cared for so well. Staff and management are very good and I am well looked after.
Anything I want, they go above and beyond. I am now permanent.

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Review from Julie R (Friend of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Caldwell Grange often to visit my friend and always find the staff and management so helpful and caring. The food choice is very good and always tea and biscuits on offer for visitors. The garden areas are lovely.

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Review from Jean H (Sister of Resident) published on 15 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my brother can be difficult sometimes, he settled well and is very well cared for, management are excellent and although busy staff do their best to cater for his needs the best they can. Dementia can be a difficult disease to understand and care for but Caldwell Grange do it well.
Thank
you for all you do.

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Review from John H (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caldwell Grange has changed my opinion of care homes, the management, the carers, all and every one, have been great. We, as a family, could not have asked for more, the care and attention my mother received was 1st class up until she died. We, as a family, could not have asked for more, the staff were
excellent.

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Review from Donna H (Friend of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Last year made the difficult decision to move mum into a care home, a tough testing few months but mums now settled, happy and safe and well cared for. Cannot fault anyone for there attention and commitment to any of the residents. Yes it is sometimes busy, yes they are sometimes short staffed but residents
are always well looked after.

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Review from Thomas T (Son of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, very caring and supportive, beautiful facilities. Could not have asked for a better home for my mother in her final months.

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Review from Tony G (Son of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facility with good caring staff and kind demeanour.

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Review from F J (Daughter of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has only been there three weeks, but I am very impressed by the building etc, it feels like a good hotel. The rooms and bathrooms are spacious and clean. The staff are all very pleasant and visitors are always made to feel welcome. The manager is always available for a chat, even about minor issues.
Having visited other homes in the area, this is definitely the best.

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Review from Julie M (Daughter of Resident) published on 2 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this home highly enough. My mother lived at Caldwell for the last 10 months of her life, after making the hard decision for her to go into residential care I could not have made a better one.


All the staff are exceptional and I thank them all dearly for the care and compassion

shown to my mum and all other residents. Any concerns I had were answered and sorted immediately as the staff and management team are very approachable, understanding and supportive in each individual's needs.


The media are all too quick to report bad care, it’s a shame more is not reported for those going above and beyond.


Thank you to all at Caldwell.


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Review from David P (Son of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been more than happy with the care and nursing our mother has been receiving. Nothing seems too much for the care staff who have a wonderful relationship with the residents. Regular special events are well received by the resident's regular special events are well received by the residents e.g
Easter bonnet making, films, instrumental groups plus so much more. A big well done to Caldwell Grange!!

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Review from Susan W (Daughter of Resident) published on 25 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Caldwell Grange since the end of January 2017 and she is very happy at Caldwell Grange. We were able to choose her room which has dual aspect and is very light, airy and large with plenty of storage space and a spacious wet room.


Mum has dementia and the staff are excellent.

They include her in all the activities on offer as she is very social and likes to be involved even if she is unable to fully participate.


The original carer mum had is excellent and very approachable. She was very supportive when we were looking for a care home for mum.


The whole family, including my sons and young nephews, are made to feel very welcome when visiting and nothing is too much trouble for the staff at Caldwell.


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Review from Andrea G (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved into Caldwell in January 2017 and is very happy here, she is also much better since moving here. The staff are very good, everybody is very friendly and approachable and nothing is too much trouble. There is a lovely atmosphere here and it is a joy to visit. The overall standard of the
care home is excellent. I would definitely recommend this home.

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Review from Lisa G (Friend of Resident) published on 30 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited a friend at Caldwell Grange. She was very well cared for and happy there.
The staff were really helpful, approachable and friendly. What a lovely place and very clean.
I was there at lunch time the meals were nice with plenty of choice.

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Review from David T (Friend of Resident) published on 14 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has recently moved into the new Caldwell Grange. The home, quite frankly, dispels every myth around care homes. It's clean, bright, airy, spacious. Most of all the carers are simply wonderful, the food is good home cooking all made with residents in mind. its a pleasure to see my friend
enjoying the tea room and lovely open courtyard, laughing with his new friends - residents and carers alike !

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Review from Marina S (Niece of Resident) published on 12 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has recently moved back to Caldwell Grange after the refurbishment. I cannot fault anything from the rooms, facilities and staff. All staff treat both residents and visitors with dignity, kindness and are very thoughtful. I cannot give enough praise and would definitely recommend.

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Current Review Score: 9.3 (9.323)

Overview of Review Score

The Review Score of 9.3 (9.323) out of 10 for Caldwell Grange & The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.595 for Caldwell Grange & The Lodge is calculated as follows: ( (134 Excellents x 5) + (38 Goods x 4) + (15 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 190 Ratings = 4.595

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.728 Points relating to the number of positive Reviews for Caldwell Grange & The Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6. 15 Positive Reviews ÷ 20.6 = 0.728

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Sam

Sam Chater

Job Title: Home Manager

Joined: 2017

Welcome to Caldwell Grange. Our home has a fantastic reputation in our local community in delivering outstanding, person-centred, quality care. We provide a range of care including residential care, dementia care, under 65-years' and day care. We look forward to welcoming you to our home and have a range of viewing options available. Please contact us for more information.


Kimberley

Kimberley Grantham

Job Title: Deputy Manager

Joined: 2018

My name is Kimberley. I have been part of the team for six years and was promoted to Deputy Manager two years ago after working as a Care Team Leader. I love that no two days are the same, and I am always learning something new. It’s incredibly rewarding to work in a home where I know residents are receiving the highest standard of care, and seeing them happy brings me so much joy.


Before starting my career in care, I worked as a hairdresser, which gave me a strong foundation for connecting with people. Outside of work, I enjoy walking my dog, Cooper, and spending quality time with my family.


Jenny

Jenny Jennings

Job Title: Deputy Manager

Joined: 2018

Hello, I’m Jenny. I'm the Deputy Manager at Caldwell Grange. I’ve been part of this wonderful team for 7 years, and every day brings new and rewarding experiences. I take pride in supporting our residents and their families, and I truly enjoy sharing fun and meaningful moments with the residents.


I hold Level 2 and Level 3 NVQs, which have equipped me with the skills to provide the best care and leadership possible. Working here is more than a job—it’s a chance to make a positive impact in a friendly and vibrant environment.


Outside of work, I’m a food enthusiast who loves exploring new flavours. I also enjoy outdoor adventures, including walking my dog, downhill mountain biking, and camping. These activities keep me grounded and energised, ready to take on whatever each day brings.


Michelle

Michelle Bates

Job Title: Deputy Manager

Joined: 2018

With over six years of experience in the care sector, I am dedicated to creating an environment where residents feel socially stimulated, engaged, and empowered to live with independence and purpose. Promoted to Deputy Manager two years ago, after serving as a care team leader, I bring a wealth of hands-on expertise and leadership to my role.


Before my work in the care industry, I was a foster carer, a role that shaped my commitment to nurturing meaningful connections and providing compassionate support. Outside of work, I cherish time with my family and my four delightful Chihuahuas, who keep life lively and full of joy.


Dakot

Dakot Kennan

Job Title: Domestic Assistant

Joined: 2023

Hi, I’m Dakot! As a Domestic Assistant at Caldwell Grange, I thrive in our friendly and welcoming environment. I love interacting with the residents, learning about their memories, and discovering their likes and dislikes. Building these connections brings joy to my work every day.


I’m proud to have been recognised as Employee of the Month—a testament to my dedication and positive energy. I believe in bringing laughter and warmth to every moment, whether it’s with residents or my colleagues.


Outside of work, I’m all about staying active and cherishing time with my child and family. Baking delicious treats is one of my favourite pastimes, especially when I can share them with loved ones.


Life is all about creating happy memories, and I’m grateful to be a part of that journey at Caldwell Grange and at home.