Camberley Heights Care Home - Avery Collection

Pembroke Broadway, Camberley GU15 3XD

9.7 74 Reviews

Funding & Fees Guide for Camberley Heights Care Home - Avery Collection

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £1,550 – £1,800
Self-Funded Residential Dementia Care £1,600 – £1,600
Self-Funded Nursing Care £1,600 – £1,750
Self-Funded Nursing Dementia Care £1,700 – £1,850
RESPITE Self-Funded Residential Care £1,650 – £1,900
RESPITE Self-Funded Residential Dementia Care £1,700 – £1,700
RESPITE Self-Funded Nursing Care £1,700 – £1,850
RESPITE Self-Funded Nursing Dementia Care £1,800 – £1,950

(these prices are only a guideline, please contact Camberley Heights Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Television point in own room

Wheelchair Access

Order by:

Review from Karen H (Daughter of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience

Pembroke House provides excellent care and a safe, friendly and family like atmosphere.
I could not have asked for anything more from the staff across all departments of Pembroke from housekeeping to carers. They have been fantastic throughout Mum's stay and especially of great support during a time

when its been a 'bumpy' journey. Well done and thank you all it is so appreciated.

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Review from Brian H (Son of Resident) published on 10 May 2018
Submitted via Website • Report

Overall Experience

My mother's great fear was the prospect of ending her days in a hospital, so when she was diagnosed with terminal lung cancer at the age of 96, we looked for a good nursing home for her. When we found Pembroke House in Camberley, we could hardly believe our luck. Here was a new Nursing Home with a 5-star

hotel look and feel to it, with no waiting list! Mother moved in very quickly and remained there until her death 8 weeks later. During those weeks, she could not have been better looked after; the Care staff and Nurses were all really lovely and attentive and ensured that her final weeks were as pleasant, comfortable and pain-free as possible. She really loved her time there and was compassionately cared-for until the very end. Management and staff were very friendly and approachable, with some staff even taking time off to attend her Memorial Service. No-one in the family could fault the care and attention given to mother, who passed away painlessly, quietly and with dignity.

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Review from Wendy S (Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience

I'm so sorry to be going home. I have been very happy here and made many friends.

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Review from M Z (Daughter of Resident) published on 2 February 2018
Submitted via Postal Card • Report

Overall Experience

My mother recently moved into Pembroke House and has settled really well. She loves the warmth of the building and has already made friends.
The care team have been superb and although nearly 99 years old, she has already been taken out to visit the shops in Camberley!

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Review from Frank C (Son of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience

My Dad suffering from cancer was unable to look after himself at home and came to Pembroke for the care offered. The staff were exceptional in every aspect and within days all the staff knew him by his first name.
Dad had a few toilet problems along with vomiting due to the cancer and no amount of

mess seemed to faze the nurses and without fail the comment back was - no problem. Towards the end of Dad's stay his appetite was picky, again no problem - the restaurant staff would make him custard even though not on the menu.
The home was immaculate, it is new but cleaners were evident every time we visited and kept it lovely. We bought furniture for his room from the British Heart Foundation, pictures from home etc to brighten up his room and make it personal.
The maintenance staff put it all together, hung the pictures and made it nice and homely for Dad.
Sure Pembroke costs a bit but if you can afford it, it is well worth it, they cannot do enough for you - highly recommended.

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Review from Michael B (Husband of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience

The Pembroke House staff are most welcoming and hospitable. Will give information as needed. Also supportive to me and the wife.

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Review from Joyce L (Respite Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience

Five star plus care in every respect. Elegant dining with a host of activities. Excellent nurses and carers - above all treated with dignity.

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Review from Brenda N (Respite Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience

The accommodation was homely and the staff very caring and attentive. Nothing was too much trouble. The food was very palatable.
The fact that the gardens were in the roof was attractive especially when the weather was fine, and the fact that the shops were so accessible was a bonus for long stays

who were still active.
Entertainment was well managed and readily available. I enjoyed my stay enormously.

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Review from Richard M (Son of Resident) published on 18 September 2017
Submitted via Website • Report

Overall Experience

My mother required respite care following a long period in hospital. We have been delighted by the level of care and crucially kindness from all the team. The rooms are lovely and the standard of catering exceptional. Whilst any private care is expensive, I found the cost appropriate and did not get

the feeling of a money grabbing approach which the sector can be known for. Using the family dining was great, they encourage family to be involved and charge at a modest rate for this. The location close to the town centre is also good, to get practical items but also take your family member for a walk (or wheelchair) around the shops.

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Review from Pat D (Son of Resident) published on 21 August 2017
Submitted via Website • Report

Overall Experience

The Pembroke House team have been professional and very caring in dealing with mum. They helped us both in what was a difficult time, getting mum from the hospital into the home and liaised with the ward to move things along more smoothly, after visiting mum at Frimley Park. Everyone there has worked

very hard to make Mum welcome and she has now settled well.

The home itself is wonderful with lots of great facilities, like a cinema room, hair dresser and activity team.

The restaurant and general catering are particularly good. If mum is not feeling like eating, they offer her pretty much anything she wants to get her eating. She is also visiting the restaurant regularly where again the staff are excellent and clearly caring.

At 92 this is the first time Mum has not lived independently and I've been trying to get her to do this for some years. I feared she'd hate it, but thanks to the Pembroke team it's been a great success and mum will now enjoy her final years in this wonderful home.

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Review from M B (Wife of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience

All of the staff at Pembroke House have been amazing in helping the whole family feel welcome and in giving my husband the best care possible.
We all feel my husband is safe, valued and respected and it has given us peace of mind and support at a time when we are coming to terms with my husband's changing

health needs.

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Review from J B (Sister of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience

I have visited my brother three times. The first time he was asleep initially when I went in, so I was given a tour of Pembroke House. I was impressed by the quality of the facilities and by the knowledgeable and caring staff. My second visit confirmed this view. Today when I saw my brother he recognised

us and said- "You don't want to end up in a home but if you do this is the place to be. The staff are lovely." It was very heartwarming to hear this after some very challenging times for him and his family.

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Review from Louise C (Daughter of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience

Each and every member of staff is totally superb. I only wish I could live here too.

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Review from Douglas T (Husband of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience

All members of staff are excellent and have been unbelievable with their care and attention to my wife who has settled in well. I cannot stress enough how superb Pembroke House is.

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Camberley Heights Care Home - Avery Collection

Care Provided by Camberley Heights Care Home - Avery Collection

Good to Know

Funding & Fees Guide for Camberley Heights Care Home - Avery Collection

Facilities