Castle Grange

16A Dean Road, Scarborough YO12 7SN
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9.7 48 Reviews
  • Castle Grange, Scarborough
Castle Grange Residential Care Home in Scarborough offers residents a relaxing, social home.

It offers free unlimited Wi-Fi for residents, family members and visitors.

Trained, compassionate staff devise a bespoke care plan for each individual and there is a wide range of social and creative pursuits for residents to enjoy.

With 86 rooms, residents can also relax and view the care home's beautiful landscaped gardens.

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Care Provided by Castle Grange

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicola Horbury (Manager)
  • Admission Criteria
    • NHS, Local Authority, Private
    • Ages 50+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2019
    • Number of floors: 4

Funding & Fees Guide for Castle Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,205 – £1,305
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care £1,250 – £1,305
    • RESPITE Self-Funded Residential Dementia Care from £1,250
  • (these prices are only a guideline, please contact Castle Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • If you require any information on visiting please call or email- Visitors always welcome.


  • Parking

  • Care park on site.


Castle Grange Reviews (48)

Total of 48, showing 41-48
9.7

Castle Grange has a Review Score of 9.7 (9.716) out of 10, based on 15 reviews in the last 2 years. Over all time Castle Grange has 48 reviews.

Overall Experience

  • 42
  • 5
  • 0
  • 0
  • 1

Date Published

48
3
8
15
33

Review from Amanda S (Daughter of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Castle Grange is a beautiful care home where my Dad has been very well looked after as a dementia patient for the past year. There are great staff who keep him well entertained and we are always kept informed.

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Review from S M (Grandson of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and can't do enough to help. The care home is always clean and tidy.
You always feel welcome when visiting.

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Review from J M (Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first time in a care home and although apprehensive at first, I have settled in very well after a ten-week period. And I'm cared for extremely well.

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Review from I P (Son of Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent. Couldn't be happier. They look after mum like one of their own.

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Review from M G (Wife of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy, my husband has settled better than I thought, so this gives me peace of mind.

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Review from J H (Daughter of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I had to make the difficult decision regarding my dad going into a care home, I could not believe we had been offered Castle Grange as an option. His personal care and the facilities are above reproach. This plus the friendliness from staff and management ie nothing is too much trouble to them,
has helped me to come to terms with the decision.

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Review from K M (Son of Resident) published on 27 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly, homely and welcoming - the standard of the home is extremely high that helps those that live here be able to identify with the local area.
The staff make a point of getting to know not only the residents but the family members and friends. Whilst activities are published
I have not seen any evidence of these taking place, but I am not around all the time.

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Review from C M (Daughter of Resident) published on 27 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I promised my mum I would always look after her. I only wanted the best for her, like we all do. I've found the best, the staff are second to none, they support me as well as my mum. Nothing is too much trouble. I feel comforted by the way they look after my mum, if she becomes upset they look after
her. Thank you for taking my mum and making her so welcome, it's been a big relief. So I would like to say a big, big thank you.

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Castle Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Castle Grange is calculated as follows: ( (152 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.872 Points relating to the number of positive Reviews for Castle Grange is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 15 Positive Reviews ÷ 17.2 = 0.872

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Nicola

Nicola Horbury

Job Title: Home Manager

Joined: 2018

Nicola has worked in the care sector for over 33 years.


Her career started and developed through different care roles up to her current position as a Home Manager in 2000.


Nicola has now been a Home Manager for 21 years and provided a high standard of care in her current work setting. Nicola has worked for Burlington Care for three years and I have been part of Castle Grange's foundations since it opened in August 2019.