Castle Grange

16A Dean Road, Scarborough YO12 7SN
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9.7 48 Reviews
  • Castle Grange, Scarborough
Welcome to Castle Grange Residential Care Home, Scarborough

A warm and welcoming residential care home in the heart of this bustling seaside town, offering a relaxing and social environment for residents.
The home is designed to provide the highest quality of care while promoting independence and well-being.

A Place to Call Home

Featuring 86 well appointed and comfortable rooms, Castle Grange provides a safe and supportive setting where residents can enjoy a fulfilling lifestyle. The compassionate, highly trained staff create bespoke care plans tailored to individual needs, ensuring the highest level of personal care.

Exceptional Facilities & Amenities
• Free Unlimited Wi-Fi – Stay connected with family and friends at all times.
• Beautiful Landscaped Gardens – A peaceful space for relaxation, fresh air, and gentle strolls.
• On-Site Beauty Salon – Pamper yourself and enjoy a little luxury.
• In-House Coffee Shop – A cosy place to share a warm drink and good conversation.

A Vibrant Community

Castle Grange believe in making every day enjoyable. The residents can take part in a variety of social, creative, and recreational activities designed to enrich their lives and encourage a sense of community.

All St Marys Homes are committed to providing a happy, high-quality life for residents—maximising independence while offering discreet and dedicated care in a secure and welcoming environment.

Discover a home where comfort, companionship, and quality care come together.

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Care Provided by Castle Grange

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicola Horbury (Manager)
  • Admission Criteria
    • NHS, Local Authority, Private
    • Ages 65+
  • Room Information
    • Single Rooms (86)
    • Single Rooms with ensuite Wet Room (86)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2019
    • Number of floors: 4

Funding & Fees Guide for Castle Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,375
    • Self-Funded Residential Dementia Care from £1,430
    • RESPITE Self-Funded Residential Care from £1,375
    • RESPITE Self-Funded Residential Dementia Care from £1,430

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact Castle Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome.


  • Parking

  • Large Free Car park on site.


Castle Grange Reviews (48)

Total of 48, showing 41-48
9.7

Castle Grange has a Review Score of 9.7 (9.666) out of 10, based on 13 reviews in the last 2 years. Over all time Castle Grange has 48 reviews.

Overall Experience

  • 42
  • 5
  • 0
  • 0
  • 1

Date Published

48
3
4
12
36

Review from Amanda S (Daughter of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Castle Grange is a beautiful care home where my Dad has been very well looked after as a dementia patient for the past year. There are great staff who keep him well entertained and we are always kept informed.

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Review from S M (Grandson of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and can't do enough to help. The care home is always clean and tidy.
You always feel welcome when visiting.

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Review from J M (Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first time in a care home and although apprehensive at first, I have settled in very well after a ten-week period. And I'm cared for extremely well.

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Review from I P (Son of Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent. Couldn't be happier. They look after mum like one of their own.

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Review from M G (Wife of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy, my husband has settled better than I thought, so this gives me peace of mind.

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Review from J H (Daughter of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I had to make the difficult decision regarding my dad going into a care home, I could not believe we had been offered Castle Grange as an option. His personal care and the facilities are above reproach. This plus the friendliness from staff and management ie nothing is too much trouble to them,
has helped me to come to terms with the decision.

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Review from K M (Son of Resident) published on 27 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly, homely and welcoming - the standard of the home is extremely high that helps those that live here be able to identify with the local area.
The staff make a point of getting to know not only the residents but the family members and friends. Whilst activities are published
I have not seen any evidence of these taking place, but I am not around all the time.

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Review from C M (Daughter of Resident) published on 27 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I promised my mum I would always look after her. I only wanted the best for her, like we all do. I've found the best, the staff are second to none, they support me as well as my mum. Nothing is too much trouble. I feel comforted by the way they look after my mum, if she becomes upset they look after
her. Thank you for taking my mum and making her so welcome, it's been a big relief. So I would like to say a big, big thank you.

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Current Review Score: 9.7 (9.666)

Overview of Review Score

The Review Score of 9.7 (9.666) out of 10 for Castle Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Castle Grange is calculated as follows: ( (141 Excellents x 5) + (14 Goods x 4) ) ÷ 155 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.756 Points relating to the number of positive Reviews for Castle Grange is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 13 Positive Reviews ÷ 17.2 = 0.756

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Nicola

Nicola Horbury

Job Title: Home Manager

Joined: 2018

Nicola has worked in the care sector for over 33 years.


Her career started and developed through different care roles up to her current position as a Home Manager in 2000.


Nicola has now been a Home Manager for 21 years and provided a high standard of care in her current work setting. Nicola has worked for Burlington Care for three years and I have been part of Castle Grange's foundations since it opened in August 2019.