Cavell Manor Care Home

Bredfield Road, Woodbridge IP12 1JB
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10 43 Reviews
  • Cavell Manor Care Home, Woodbridge
Set in the market town of Woodbridge, Cavell Manor Care Home offers a home from home experience with 55 rooms for residents, each with en-suite facilities and a TV point. Each room has modern décor, and residents are welcome to furnish their rooms if preferred.

The home is bright and spacious, there are multiple lounges for relaxation and socialising, and multiple dining areas where residents can enjoy their meals. There is also a separate family dining room for residents to use.

Residents also benefit from a well presented outside space with areas to sit and enjoy the open air, including a roof terrace to enjoy the warmer weather during Spring and Summer. There are also extras such as a therapy room, a cinema and a hair and beauty salon. CCTV in communal areas offers residents and their families peace of mind.

Cavell Manor Care Home offers care for varying needs such as dementia care, physical disabilities and sensory impairments. Both residential and respite care can be provided.

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Care Provided by Cavell Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kay Farrell (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021

Funding & Fees Guide for Cavell Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Cavell Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cavell Manor Care Home Reviews (43)

Total of 43, showing 1-20
10

Cavell Manor Care Home has a Review Score of 10 (9.955) out of 10, based on 19 reviews in the last 2 years. Over all time Cavell Manor Care Home has 43 reviews.

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Review from Jocelyn S (Daughter of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot tell you how good it feels that I can go away on holiday knowing that dad is in good hands, no matter what he needs. The home is an absolute delight to come into every time. It is homely and friendly and so lovely and clean.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you for your kind words of recognition. I will make sure the team are thanked.


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Review from Ruth C (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family cannot fault Cavell Manor, the staff and environment are exceptional. Residents are cared for with amazing respect and compassion, and I felt that we were too when we visited. There is an inclusive varied range of planned activities which take place daily, and this is very much appreciated
to stimulate and encourage social interaction.
Thank you.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you for your kind review. I will make sure that the team are thanked.


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Review from R H (Son of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very sceptical about my mother going into a care home, but it was a game changer for her. The home is very clean, the staff are all very professional, and made the last 20 months of her life very comfortable.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

I am so glad that the move into Cavell Manor has been beneficial for your mother.


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Review from Jayne D (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was part of a loving, caring family at Cavell Manor. The staff were extremely kind and hard working and gave professional nursing care when required. Residents are given every opportunity to suggest and engage in organised activities daily. Family members were always made welcome to visit and join
in activities at any time.

Reply from Zeta , Operations Director at Cavell Manor Care Home

Thank you for taking the time to write this lovely review.


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Review from Paul B (Stepson of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my step mother's stay at Cavell Manor, we found the care home to be quite exemplary. First class service and attention at all times. Kind, friendly staff. Cinema, hair salon all on site. First class and five stars. Highly recommended.

Reply from Zeta Z, Operations Director at Cavell Manor Care Home

Thank you for your lovely words of recommendation.


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Review from Edna D (Sister of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough. The respect they have for the patients and each other is a joy to behold.

Reply from Alex Keevans, PA to Operations Director at Cavell Manor Care Home

Thank you for your kind words, the staff really appreciate being recognised for all the hard work they do.


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Review from Philip M (Brother of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Faultless

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you for your review and accurately summing up Cavell Manor in one word.


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Review from C T (Husband of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is being cared for extremely well and with compassion.

Reply from Alex Keevans, PA to Operations Director at Cavell Manor Care Home

Thank you for your kind words, I'll will let the team know.


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Review from J A (Wife of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When you walk into Cavell Manor there is a lovely friendly atmosphere. All the staff are so helpful and caring, nothing is too much trouble. My husband only spent a week there but I would not of wished him to spend his last week anywhere else.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you for your kind review, especially under the circumstances, our condolences are offered to you.


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Review from T T (Wife of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, clean, very friendly. The support they give to the family is lovely as well.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for reviewing Cavell Manor, we really appreciate your comments, and your rating!


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Review from A S (Son of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavell Manor Care Home was a welcoming building with a nice atmosphere. The staff were always friendly and had time to make you feel welcome. Mum's care was excellent, she entered the home from hospital for palliative care but in the time she was there, the care provided was so beneficial she was moved
from palliative to normal care. The nursing staff and all the care team were fabulous, they always had time to talk to Mum or the family and we were always kept fully informed of Mum's condition. Nothing was ever too much trouble and although Mum's never wanted to go into care, she loved being at Cavell and called it home.

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for this lovely review of our fantastic care home.


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Review from J P (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Covell Manor since 30th November 2023. She has received the most wonderful kindness, patience, empathy and care from the day she arrived. Everyone of the staff has been outstanding in their role within the home. I am so grateful, not only for the care my mother has received
but also for the care I have received from the staff whilst going through a very difficult time. Thank you does not in the least show my deepest gratitude.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for such a lovely review. It is so good for our teams' morale when their work is recognised like this, it is also very informative for the families and friends who are searching for a care environment for their loved ones. We will pass your comments on to our teams.


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Review from Peter C (Husband of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding in every respect. The key feature of this home is the staff, led by the irrepressible manager with her cheerful good humour. They provide excellent care for my wife and without exception are unfailingly kind and welcoming to me when I visit.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for such a lovely review. We are very pleased you like the way we do things at Cavell Manor.


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Review from Wendy W (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my Dad today who is there for end-of-life care.
I went in with a heavy heart but came away comforted by the wonderful care he is being given. He looked so much better than I expected. Clean and dressed and sitting in a chair. The staff could not have been more accommodating with my questions.
I
am a carer and worked in a number of care homes but my goodness. This is the best I have seen. I'm so glad my Dad is there. Thank you to all the staff for caring.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for this lovely recommendation of our lovely care home.


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Review from Lesley W (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home with fantastic staff. Our mother was so well cared for. We couldn't have wished for a nicer place for her.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for your lovely review, we do appreciate your comments.


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Review from Pat W (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was in this home for the last 6 months of her life. The care she received was brilliant, nothing was too much trouble for the carers and nursing staff. Not only were they caring for Mum but with us also, making everything as nice as possible and caring toward us when she passed away.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for your kind words, especially at this sad time for yourself, I will make sure the team are aware of this review.


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Review from Margaret G (Wife of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both myself and husband (resident) cannot praise the management and all staff. They are so kind and considerate, treat everyone with respect and dignity. All ensure residents receive the best care, food and support no matter the reason for care. Excellent facilities, activities, cleanliness but most
of all, the genuine desire of everyone to make a difference to those in their care. An exceptional care home.

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for your kind review of our lovely care home.


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Review from Paul K (Husband of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife (who has dementia) has only been in Cavell Manor Care Home for seven weeks and despite my worries about her going into care, I can only say that the care she has received is second to none. A team of recreation staff provide residents with daily activities, including handicrafts and outings,
and all the staff and nurses are always happy and caring to residents, creating a lovely atmosphere.
The manager has amassed a truly wonderful staff.

Reply from Arifa Kapasi, Regional Support and Compliance Manager at Cavell Manor Care Home

Thank you for taking the time to review Cavell Manor. We really appreciate your comments and will pass them on to the teams.


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Review from Sue S (Wife of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband became a resident of Cavell Manor Care Home just before Christmas. Our first visit was on Christmas Day. Both me and my husband had been through a very upsetting time prior to this. From the very first visit, I knew all would be well for him and me. The home is beautiful and the staff are
very professional but, more importantly for me, they are kind and friendly and very supportive. I am so grateful that my husband is a resident here.

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for your kind review and recognising a very caring team.


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Review from Nicholas T (Respite Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is brilliant. She has made my stay really nice.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for your kind review, coming from a resident this is very valuable.


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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Cavell Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Cavell Manor Care Home is calculated as follows: ( (214 Excellents x 5) + (10 Goods x 4) ) ÷ 224 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cavell Manor Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (10)

Kay

Kay Farrell

Job Title: Care Home Manager

Joined: 2021

I have the privilege of being the Care Home Manager of Cavell Manor
It has been an exciting time to see the home and staff develop into an amazing caring team and admitting residents with such diverse histories of life stories.
I am a Registered Nurse, Specialist Palliative Care Nurse and District Nurse.
I have been managing large Care Homes for over 25 years and can not envisage ever doing anything different.
I am passionate in ensuring high standards of person centred care, where residents enjoy living and can continue their social activities and being part of the local community.


Zeta

Zeta

Job Title: Operations Director

Joined: 2019

I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.


I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.


Stuart

Stuart King

Job Title: Head of Maintenance

Joined: 2021

My name is Stuart I am the Head of Maintenance at Cavell Manor.


Gemma

Gemma Read

Job Title: Head of Hospitality

Joined: 2023

My name is Gemma and I lead the hospitality team here at Cavell Manor. I have Claire and Beccy as part of my team and we all strive to make the resident's home as comfortable, warm and welcoming as we can.


I plan a diverse range of activities that cater for all interests and abilities, focusing on person-centred care within everything that we do.


Natalie

Natalie Paternoster

Job Title: Head of Domestics

Joined: 2021

My name is Natalie, I lead the housekeeping team at Cavell Manor. I really enjoy working with the residents as in my role I get to interact with residents on a daily basis. I have worked in the care industry for a number of years in different roles. Cavell Manor is a lovely home to work in and we have a great team that all work well together.


Christine

Christine Young

Job Title: Senior Carer

Joined: 2021

My name is Christine I am a senior carer at Cavell Manor


Elizabeth

Elizabeth Tierney-Faversham

Job Title: Senior Carer

Joined: 2021

My name is Liz and I am a senior carer at Cavell Manor.


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Claire Keegan

Job Title: Activities Coordinator

Joined: 2023

Claire is full of enthusiasm and brilliant ideas as she helps to lead daily activities, events and outings.


Edd

Edd Vaughan

Job Title: Chef

Joined: 2024

Edd is a passionate chef who cares deeply about meeting the resident's wishes and needs.


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Edd Vaughan

Job Title: Chef

Joined: 2024

Edd is a passionate chef who cares deeply about meeting the resident's wishes and needs.


Frequently Asked Questions about Cavell Manor Care Home

What types of Care is Cavell Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cavell Manor Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cavell Manor Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Cavell Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cavell Manor Care Home to the centre of Woodbridge?

0.5 mile(s) as the crow flies, distance by road may be significantly further.