Cavell Manor Care Home

Bredfield Road, Woodbridge IP12 1JB
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10 43 Reviews
  • Cavell Manor Care Home, Woodbridge
Set in the market town of Woodbridge, Cavell Manor Care Home offers a home from home experience with 55 rooms for residents, each with en-suite facilities and a TV point. Each room has modern décor, and residents are welcome to furnish their rooms if preferred.

The home is bright and spacious, there are multiple lounges for relaxation and socialising, and multiple dining areas where residents can enjoy their meals. There is also a separate family dining room for residents to use.

Residents also benefit from a well presented outside space with areas to sit and enjoy the open air, including a roof terrace to enjoy the warmer weather during Spring and Summer. There are also extras such as a therapy room, a cinema and a hair and beauty salon. CCTV in communal areas offers residents and their families peace of mind.

Cavell Manor Care Home offers care for varying needs such as dementia care, physical disabilities and sensory impairments. Both residential and respite care can be provided.

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Care Provided by Cavell Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kay Farrell (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021

Funding & Fees Guide for Cavell Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Cavell Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cavell Manor Care Home Reviews (43)

Total of 43, showing 21-40
10

Cavell Manor Care Home has a Review Score of 10 (9.955) out of 10, based on 19 reviews in the last 2 years. Over all time Cavell Manor Care Home has 43 reviews.

Overall Experience

  • 41
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Date Published

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Review from Billy D (Grandson of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, compassion and understanding of the nurses, receptionists and managers at Cabell Manor are outstanding. My elderly grandfather could not have found a nicer home to spend his final days before his adventure to heaven. Thank you so much for looking after him. God Bless.

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for your kind words and recommendations at this difficult time.


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Review from Charles D (Grandson of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such compassion towards my grandfather. Looking forward to checking in when I reach 92 years old.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for your review, we will be happy to add you to our waiting list!


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Review from Sharon F (Resident) published on 19 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really love it here. Now settled.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for your review. We are very pleased you have settled in well, we do our best to make people feel comfortable here.


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Review from K R (Daughter of Resident) published on 8 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been a difficult transition for my mother having to move from care in her own home to a care home. However, the lovely staff at Cavell Manor Care Home have done their best to help her to settle in by way of their kindness, care and experience. It has been a great relief to be able to hand over
the management of Mum's medical needs to the experienced nursing team there. The home itself is very smart with excellent facilities and a beautiful garden.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for reviewing our lovely care home and for your kind words, I will pass them on to the team at Cavell Manor.


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Review from S C (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at the care home in poor health after suffering two strokes and a long stay in hospital. She was not communicating with us and not eating. The change in her is incredible. She eats well, laughs with us, tries to communicate her needs and looks a totally different person to her admission
photo. We cannot praise the staff enough for their care and positivity.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for reviewing Cavell Manor, we are very pleased your Mum is looking, and feeling so much better. Our teams take such care of our residents and they really deserve reviews like this. Thank you.


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Review from J C (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

1) Initial complaint, three issues adequately dealt with.
2) Jubile party - very good.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for sending a review of our home, we are pleased we were able to resolve the issues for you and glad you enjoyed the party. I think we all did!


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Review from Michael W (Resident) assisted by family/friend published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and room are excellent, excellent for cold water in the basin/got the question to turn up the temperature. The floor into the garden corridor has a very dangerous surface (it's slippery and the surface is very uneven). Everything with wheels makes noise on the floor.
Food and drinks: breakfast
is mostly supplied by me.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for your review, we are sorry some things did not meet your expectations, but we are pleased to have had the opportunity to address those issues for you.


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Review from S C (Resident) assisted by family/friend published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident of Cavell Manor Care Home in Woodbridge and have been here for over a month and have to say that everything is delightful and I am very well looked after. The food is delicious and nutritious, the staff are lovely and it is great to have my things around me and to be able to see my dogs.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for taking the time to post this review. We do our best to make the environment as homely as possible whilst supporting everyone with their care needs. A review like this is a big boost to our staff.


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Review from Amanda F (Daughter of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care. Friendly atmosphere. Immaculate facilities. Very clean and fresh. Nothing too much trouble. Great welcome.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for taking the time to review Cavell Manor, it's much appreciated by the teams. We are very pleased you like what we do at Cavell, we aim to make everyone feel at home.


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Review from R L (Wife of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff I have met have all been very friendly. My husband seems settled and happy enough here, I cannot fault it at all. Well done to everyone and thank you.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for taking the time to review Cavell Manor. Our teams work hard to make everyone feel welcome and settled, and that includes our residents' family and friends.


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Review from Carmel A (Wife of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience was delightful. We arranged for an anniversary party in the family dining room. The thoughtfulness and planning by all involved showed great sensitivity to the occasion. Since the first day of entering Cavell Manor, we have received excellent care and understanding, for which I am very
grateful.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for taking the time to review our home. We do love to celebrate life events with our residents and their families, that's what makes a home.


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Review from A W (Niece of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my uncle on an April afternoon. I was warmly greeted by the receptionist. The interiors are bright, cheerful and immaculately clean. I was offered coffee and made to feel most welcome. Thank you.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for taking the time to review Cavell Manor. We aim for high-quality care and a warm and welcoming environment for residents and visitors alike.


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Review from Charles P (Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavell Manor Care Home has a relaxed and cheerful atmosphere. All staff are sympathetic to one's needs and manage a good sense of humour in sometimes trying times.
Cleaned on a daily basis, cinema room provides space.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for taking the time to send a review of Cavell Manor. Your comments are helpful for people considering us as a care home but are also a boost for our lovely team.


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Review from Stuart C (Son of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything went according to plan with no hiccups. All staff were fantastic!

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thanks for your review, your comments are much appreciated by the team.


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Review from Anne C (Resident) published on 28 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent - everything and everyone has been perfect.
Home from home.
God bless and thank you, everybody.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you, what a lovely review! We are so pleased you like what we do.


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Review from Giles C (Son of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Cavell Manor Care Home are excellent, especially the manager who is very helpful and kind. The home itself is immaculate, very clean and new with all the facilities, which a good care home should be. It is a great weight off of my brother and I, knowing that our terminally ill mother
is happy and in the best place with excellent care.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

We appreciate the time you have taken to send such a lovely review. We are proud of our home and our team and we are very pleased that you are happy with what we do.


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Review from M T (Wife of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident now for two months and he has settled into his new surroundings extremely well. He is a rather quiet and shy man by nature but is beginning to relate to the other residents. His care is very good and attention is paid to his likes and dislikes well. There is a friendly,
homely atmosphere.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for your review, your comments mean a great deal to our team. We are very pleased your husband is settling in here and feels at home.


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Review from Janet M (Wife of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has a very challenging degenerative illness. The staff were very professional and showed great kindness, respect and patience towards him. The atmosphere throughout the home is one of calm, lovely surroundings. I would select the home without hesitation.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for taking the time to review Cavell Manor, we are so pleased to hear your comments. We are a very new home, as you know, and aim to improve these standards every day.


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Review from Graham W (Husband of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being a brand new place, it has all the 'bells and whistles' you could wish for! But what really makes it is the staff who are so respectful, friendly and competent - nothing is too much trouble. The family are so pleased that my wife is now in this home.

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for recognising the kind care given at Cavell Manor.


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Review from P H (Daughter of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Calm, relaxed atmosphere with lovely, attentive staff.

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you for the time to review our lovely, new care home.


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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Cavell Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Cavell Manor Care Home is calculated as follows: ( (214 Excellents x 5) + (10 Goods x 4) ) ÷ 224 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cavell Manor Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (10)

Kay

Kay Farrell

Job Title: Care Home Manager

Joined: 2021

I have the privilege of being the Care Home Manager of Cavell Manor
It has been an exciting time to see the home and staff develop into an amazing caring team and admitting residents with such diverse histories of life stories.
I am a Registered Nurse, Specialist Palliative Care Nurse and District Nurse.
I have been managing large Care Homes for over 25 years and can not envisage ever doing anything different.
I am passionate in ensuring high standards of person centred care, where residents enjoy living and can continue their social activities and being part of the local community.


Zeta

Zeta

Job Title: Operations Director

Joined: 2019

I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.


I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.


Stuart

Stuart King

Job Title: Head of Maintenance

Joined: 2021

My name is Stuart I am the Head of Maintenance at Cavell Manor.


Gemma

Gemma Read

Job Title: Head of Hospitality

Joined: 2023

My name is Gemma and I lead the hospitality team here at Cavell Manor. I have Claire and Beccy as part of my team and we all strive to make the resident's home as comfortable, warm and welcoming as we can.


I plan a diverse range of activities that cater for all interests and abilities, focusing on person-centred care within everything that we do.


Natalie

Natalie Paternoster

Job Title: Head of Domestics

Joined: 2021

My name is Natalie, I lead the housekeeping team at Cavell Manor. I really enjoy working with the residents as in my role I get to interact with residents on a daily basis. I have worked in the care industry for a number of years in different roles. Cavell Manor is a lovely home to work in and we have a great team that all work well together.


Christine

Christine Young

Job Title: Senior Carer

Joined: 2021

My name is Christine I am a senior carer at Cavell Manor


Elizabeth

Elizabeth Tierney-Faversham

Job Title: Senior Carer

Joined: 2021

My name is Liz and I am a senior carer at Cavell Manor.


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Claire Keegan

Job Title: Activities Coordinator

Joined: 2023

Claire is full of enthusiasm and brilliant ideas as she helps to lead daily activities, events and outings.


Edd

Edd Vaughan

Job Title: Chef

Joined: 2024

Edd is a passionate chef who cares deeply about meeting the resident's wishes and needs.


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Edd Vaughan

Job Title: Chef

Joined: 2024

Edd is a passionate chef who cares deeply about meeting the resident's wishes and needs.