Chawley Grove Care Home

195 Cumnor Hill, Cumnor, Oxford OX2 9PJ
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9.7 67 Reviews
  • Chawley Grove Care Home, Oxford
Chosen as Best New Care Home in 2020, Chawley Grove offers luxurious living and an outstanding level of care.

Part of the award-winning Hamberley Care Homes group, the Oxfordshire care home has been rated as ‘Good’ in all areas by the CQC (May 2021).

Situated on Cumnor Hill, Chawley Grove offers a truly luxurious environment, with a superb range of features and facilities. Within the home you’ll find a bistro café where residents can enjoy a conversation with friends over a cappuccino, and a wellbeing and beauty salon which offers a haven for pampering and relaxation. Film lovers are encouraged to make the most of the deluxe cinema, where residents can enjoy the latest releases or classic favourites. Fancy a tipple? Next to the cinema you'll find a well-stocked bar. Within Chawley Grove you’ll find a vibrant community where residents enjoy a busy and active lifestyle.

And for days when residents need a little bit of extra support, the award-winning Homemakers are on hand to provide as much or as little help as is needed, ensuring that residents can maintain their independence and keep doing the things that they love. Whether it’s pursuing an existing hobby, taking up a new one, or simply having someone to share a cup of tea with, the Homemakers are there to support residents to live life the way they choose to.

The team are committed to delivering an exceptional experience for every resident, and will go out of their way to facilitate activities that help residents embrace life. After all, life is for living.

Contact the team today to book in your tour, and to find out more.

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Care Provided by Chawley Grove Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angelika Ziomek (Home Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Number of floors: 3

Funding & Fees Guide for Chawley Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome anytime, please call in to tour their beautiful home


  • Parking

  • Parking on-site


Chawley Grove Care Home Reviews (67)

Total of 67, showing 41-60
9.7

Chawley Grove Care Home has a Review Score of 9.7 (9.693) out of 10, based on 18 reviews in the last 2 years. Over all time Chawley Grove Care Home has 67 reviews.

Overall Experience

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Review from Kathie S (Wife of Resident) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband received wonderful care at Chawley Grove, having been transferred there following a long stay in hospital. The staff were all flexible, caring, professional and kind. They adjusted to his needs, which changed over time, they understood his personality and treated him with respect, and had
an interest in his life. They were attentive to his personal and health needs. They were responsive to my queries and requests. They managed to keep Covid out of the home, while creatively developing a variety of ways for me to stay in touch (and even visit) with him - a great testament to their excellent combination of personal care and high standards, with clear guidelines. Every staff member I met was pleasant, articulate, and sensitive to his needs. I feel fortunate indeed that my husband was placed at Chawley Grove. I would highly recommend it.

Reply from Karen Fitzgerald, Regional Community Relations Lead at Chawley Grove Care Home

Thank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team and will make sure we share your kind words with them, thank you again.
Stay safe


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Review from Barbara (Daughter of Resident) published on 11 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Chawley Grove as a respite package for 1 month. The staff were extremely helpful in setting this up for her. Getting the covid 19 test delivered to her house before finalizing dates for going into the home. First impressions were good ones. No word of a lie mum didn't like the isolation
period, but the staff were brilliant and would go and talk to her and stimulate her throughout the day. The staff set up zoom meetings with me, so we could see and talk to her. When mum was aloud out of the 2-week isolation the staff encouraged her to walk around and build her strength up. Mum always said the food was first class and plenty of it. We could book visits to see mum in the secure room that they have converted to keep everyone safe. Mum did like the activities that they had on the time table and thoroughly enjoyed them. Mum commented that all staff were friendly and kind. Nothing seemed too much trouble. A good first experience.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for your wonderful comments - we are very proud of our dedicated team.


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Review from Julie M (Daughter of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Chawley Grove just over a year ago. She was admitted to a different home as an emergency following a sharp decline in her Dementia and we transferred her from the emergency placement to Chawley Grove in a terrible state. I cannot believe that two care homes can be so different. The
care and attention she has received since being at Chawley Grove are exceptional. The staff have taken the time to get to know Mum and what her likes, dislikes and triggers are making her comfortable and welcome and loved. I don't think that there is another care home like this in Oxfordshire and cannot praise or recommend them more highly. The staff are like family to the residents when we can't be there. They are supportive and caring and above all treat Mum like their own Mum, with the kindness and the understanding she deserves. If you are looking for a perfect place then Chawley Grove really is an excellent choice.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team.


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Review from Gillian G (Wife of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only in Chawley Grove for 2 weeks before he sadly died. He had been in hospital for several weeks with no family contact due to the Covid19 restrictions but as soon as he arrived at Chawley Grove he received wonderful caring nursing. He appeared settled and content for the last days of
his life and for this I will always be so grateful.

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Review from Claire (Daughter of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last six months of her life at Chawley Grove and the care she received was outstanding in every respect. In addition to the 'All-inclusive 5 Star hotel' facilities, the care home was truly a home from home for Mum, with professional, caring and responsible Homemakers who treated her
with dignity and respect at all times. She felt safe, happy and secure in the knowledge that she was cared for by genuinely compassionate staff who took an interest in her and not just her physical needs. I would highly recommend Chawley Grove to anyone who is looking for an outstanding home for themselves or a loved one.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team and will make sure we share your kind words with them, thank you again.


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Review from Vivian P (Friend of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chawley Grove has a beautiful garden and outlook. Care is loving and cannot be faulted. Food and dining experience is very good. Staff are very helpful and caring, nothing is too much trouble. I would be happy to be a resident myself when the time comes.

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Review from Matthew A (Friend of Resident) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've recently visited a family friend; as they have just joined the care home. First initial thoughts were the home is beautiful, very clean and maintained.
Staff are welcoming, you can see they have a passion for the care they provide, coffee and cake was provided (very lovely). We were shown around
the home, very surprised to find a pub and cinema within the complex, this will certainly make us feel at home if we were to stay.
The home has numerous facilities to keep you busy and active which are brilliant, the last thing you want to be doing is nothing!
Overall, I would happily bring my parents in when the time is right, costs are competitive with others in the area, but the facilities are second to none.
I hope this helps anyone who is reading, rest assured the care within this home is outstanding from what I have seen. I look forward to returning to have a pint or two.

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Review from Cherina S (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the care home were so welcoming. They have looked after our mother with such respect, care and dignity.
The home itself is like a 5-star hotel! The surroundings are fantastic, and you are free to use anything available. The staff are very caring and helpful. The thought of a home had
been a concern, but my mother loved it. The beds are particularly comfortable.

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Review from Michael H (Friend of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend over the last six months at Chawley Grove and have been extremely impressed by the standard and friendliness of the staff, from the Chef to the Manager. They are kind and considerate, nothing seems too much trouble. They always seem genuinely happy in their work. I have never
heard of 'Homemakers' before but what a great idea. A real home from home environment.
I have often attended the coffee morning when visiting and tried some of their homemade cakes. Much watch the waistline.
I can see that my friend is finally very happy and has everything she needs to live out the rest of her life in comfort with people who really care.

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Review from Julia K (Daughter of Resident) published on 24 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Chawley Grove for just over a fortnight’s respite care over the Christmas period. Arranging the stay was made easy by the very helpful administrative team and settling in for the stay was very well handled and reassuring for my father. His room was extremely comfortable and kept spotlessly
clean, and the rest of the home and surroundings are bright and cheerful without feeling in any way institutional. Over the Christmas period, there were fewer staff on duty over the weekends, but they managed to meet the residents’ needs with calm efficiency. My father, who has dementia, settled in very quickly, largely thanks to the calm atmosphere, and was full of praise for his carers. Having regular contact with other residents also helped.
Chawley Grove offered exactly what I needed for my father’s respite care; a home from home with excellent facilities where he was looked after by a caring and responsible team, so I knew he was perfectly safe and very comfortable.

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Review from Dianne K (Respite Resident) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are perfect. The outlook and decoration are second to none. The care cannot be faulted. The bathroom facilities are to die for, the spa feature is absolutely amazing! The food is very good and tasteful. Everybody is very helpful and chatty. I will return in future for sure.

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Review from Rob M (Son of Resident) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently wanted to do a family meal for Xmas. Spoke to the care home who supplied us with a menu and a very reasonable price. Went on the day and was given a whole section of the home. Staff had set up a wonderful table and decorations. Then the food came up served by the onsite chef, wow wow wow. Lovely
food, we were all well fed and more leftover. Was a wonderful day.
Really can’t sing the praises of this home, they really do care for everyone who steps foot into the premises.

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Review from Audrey E (Wife of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As my husband has such a very short term memory, he was very confused regarding times of the day or night and where he was. He enjoyed the day out to Cumnor Village Hall very much and talks about it in detail but does not remember anything else he did all week!
He's just told me he remembers playing
scrabble and a bit of drawing!

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Review from L-J (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chawley Grove Care Home is amazing, and the care my mother receives when she stays there is second to none. It means so much to me to know she is safe and that I do not have to worry.
All the staff are so welcoming, and nothing is too much trouble, right down to the "welcome back" card, signed by
everyone, that my mother receives each time she stays.
The facilities are excellent and the surroundings equally inviting. I recommend Chawley Grove Care Home ofter and just recently to three colleagues.

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Review from T H (Son-in-law of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Chawley Grove to be a lovely place to put my mother-in-law in for respite care. The building, gardens, etc. are first class and the management and staff very helpful and nothing is too much trouble.
We have already recommended it to others.

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Review from Jeremy (Son of Resident) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had battled finding carers for our mum since she'd had a fall and come out of hospital. Things weren't working out; a care home was not our first option - ideally, we would have kept her in her flat with support from carers and family. As it happened circumstances forced our hand and moving her into
Chawley Grove is the best thing we could have done.
The staff are all lovely, friendly and supportive. Chawley Grove itself is modern but homely and I highly recommend checking out the views from the balconies on the first and second floors.
Our mum looks ten times better than she did when she was in her own place; nice hairdos and manicures. She is relaxed and safe and we are comfortable knowing she is receiving the care she needs and deserves.

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Review from T S (Wife of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank everyone at Chawley Grove for looking after my husband, making him feel welcome. He feels he is on holiday with beautiful well-served food, all staff happy and chatty. My husband stopped talking about Christmas-time 2018 and the day he came to Chawley Grove he spoke to everyone
with a smile. It was as if he had come alive again after being so low for so long. Once again a very big thank you.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for your review - we are very proud of our wonderful team at Chawley Grove, and are so pleased to have such positive feedback - thank you.


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Review from Liz W (Daughter of Resident) published on 3 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received was excellent. The staff made him feel at home and very safe. He could always ask for help at any time, it was given professionally and kindly. The setting for Chawley Grove is relaxing and quiet if needed. The food was also good and he was able to eat and drink whenever
it suited him. The staff quickly got to know his preferred routine and his care was very much tailored for his needs. Staff were quickly responsive to any concerns, he felt very valued and part of a family.

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Review from Bernadette M (Daughter of Resident) published on 3 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only the highest of praise for Chawley Grove Care Home. My mother spent 2 weeks respite at Chawley Grove where she received first class care. The staff are friendly, welcoming and highly professional. The rooms and facilities are excellent. It has a beautiful relaxing garden and a number of lounges,
coffee areas, dining room and even a mini cinema to relax in. In short it has every facility to ensure the residents and visitors alike, feel at home.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you for your lovely review. We're very proud of our beautiful home and wonderful team.


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Review from Pauline (Daughter of Resident) published on 22 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Chawley Grove for a period of respite care. I visited many care homes in the Oxford / Abingdon area before choosing Chawley Grove. When I first visited I was struck by the beautiful setting, furnishings and facilities. However, it is the professionalism and warmth of the homemakers
and all the staff at Chawley Grove that has made my mother’s stay so happy. The attitude of staff is exemplary. I thoroughly recommend Chawley Grove to you.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

We're so pleased your mother is enjoying her stay with us - thank you for this lovely review!


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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Chawley Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Chawley Grove Care Home is calculated as follows: ( (174 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 215 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chawley Grove Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

Angelika

Angelika Ziomek

Job Title: Registered Care Home Manager

Joined: 2023

Angelika is an accomplished manager with a 17-year career in sales, customer service, leadership and service enhancement within hospitality, retail and healthcare sectors. As a registered nurse, she remains committed in leading her team to advance clinically, to innovate and to provide high quality person-centred care for our residents and peace of mind for their families.


Angelika lives in the Cotswolds and enjoys being active, in particular running, as well as travelling and discovering new cultures.


"Welcome! I’m proud to be Home Manager at Chawley Grove our beautiful, purpose-built care home in Oxford. Here at Chawley Grove, we are committed to providing a caring and luxurious environment that truly encompasses the comforts of home. My dedicated team of Homemakers ensures that each day is filled with opportunities for socialising, having fun and outstanding personalised care. I very much look forward to meeting you in our vibrant home"


Ana

Ana Martinez Gonzalez

Job Title: Clinical Lead

Ana is Chawley Grove’s dedicated Clinical Lead. Qualifying in Spain with a Degree in Nursing before gaining a Level 5 NVQ in Health & Social Care Management, Ana has thrived in Health & Social Care since 2014, working in care roles in Germany and in Oxford. Ana's expertise spans complex health needs, notably dementia care and care home management. Outside of work, Ana is a qualified Personal Trainer and enjoys keeping fit.


"As the Clinical Lead at Chawley Grove, I am dedicated to ensuring nursing care excellence for all the people we support. Every day, I lead a team driven by a shared passion for enriching lives and creating a support environment within our luxury home.”