Cheriton Care Home

10 Weymouth Avenue, Dorchester DT1 2EN
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9.4 35 Reviews
  • Cheriton Care Home, Dorchester
Cheriton Care Home is a real home-from-home in the heart of Dorset’s county town of Dorchester. Comprising Badbury House and Maumbury House, offering high-quality, affordable residential, respite, reablement and dementia care.

Friends and family members are welcome to visit at any time, and there’s always tea and coffee on hand.

After a £½ million refurbishment programme, Cheriton is fully equipped to deal with a range of needs and requirements.

Cheriton Care Home has four lounges and two dining rooms, which means there’s plenty of space for group activities, or somewhere to find a quieter spot.

Residents and visitors are welcome to use the free Wi-Fi. And there’s an iPad for residents and visiting families to use. Skype calls work really well.

Visitors often bring in their own devices. They use the Wi-Fi to show loved ones videos and photos, and to play games.

Cheriton has 71 bedrooms, with a range of room sizes, including some able to accommodate couples.

Some rooms have en-suites and others have en-suite wetrooms, which make showering easier. The rooms without en-suites have accessible toilets, bathrooms or wetrooms within easy reach.

Residents are encouraged to personalise their rooms with their own photos and furniture.

Personal possessions help residents feel at home, and provide extra stimulation and time for reminiscence. They also give staff an important understanding of a resident’s history and what’s important to them.

Each bedroom’s front door is a different colour and style, which makes it more recognisable.

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Care Provided by Cheriton Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Matt Dennis-Andrews (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Cheriton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £879 – £1,505
    • Self-Funded Residential Dementia Care £879 – £1,503
  • (these prices are only a guideline, please contact Cheriton Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cheriton Care Home Reviews (35)

Total of 35, showing 1-20
9.4

Cheriton Care Home has a Review Score of 9.4 (9.390) out of 10, based on 9 reviews in the last 2 years. Over all time Cheriton Care Home has 35 reviews.

Overall Experience

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Review from Collette F (Daughter-in-law of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff - so welcoming. Look after my father-in-law very well & have a good rapport with him, which as a family is so good to see. Has been a difficult transition from Hospital, then to an interim Care Home & then the final move here. This has been made so much easier by all the Staff since
Day 1. Good Activities & he has been out or offered trips out.

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Review from Teresa W (Daughter of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at the Cheriton since August 2023. The Cheriton is a homely and friendly community. Mum loves company and lots of activities. The Cheriton provides this in abundance. The staff are friendly and experienced and Mum is very settled there. I know she is in safe and caring hands.

Reply from Helen Persey, Care home manager at Cheriton Care Home

Thank you so much for this review. We are extremely proud of the friendly and caring community that we have developed at Cheriton - our staff and residents are amazing!


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Review from Anne C (Daughter of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A care home was the last place I expected my dad to be in, but my what a great place it was. He was there from October 21 until October 23, when he sadly passed away. The two years he was there I cannot fault. He was cared for just as he was part of a family, right from day one. It is definitely a place
I would recommend to anyone as you are also made to feel a part of the care home family and nothing was too much trouble day or night. I would also like to say a big thank you to all the carers that knew my dad, especially the night carer and day carers that were there for his last hours and also for being there for me. Yet again, thank you so so much for everything you have done for my dad, it was a pleasure to know he was happy. Thank you again.

Reply from Helen Persey, Care Home Manager at Cheriton Care Home

Thank you, this is really lovely. We miss your dad every day.


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Review from Polly W (Daughter of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Cheriton Care Home for just over a year and despite her dementia and now severe frailty she is very well cared for from personal care to medication. The team are all wonderful and it very much feels like a home for residents and family when we visit. I am very reassured
as the team call me with any issues and as I don't live locally and they are aware of this and keep me updated. My mother had a room upstairs, when this became unsafe for her they moved her to another room which is more suitable for her needs. All staff are very helpful and work very hard for my mother to remain comfortable and her care needs are regularly assessed. All staff and the manager are very approachable and I am so very appreciative of their hard work and the care they give, I am so very pleased that my mother is at Cheriton, thank you for everything you have done and continue to do for her. Thank you.

Reply from Helen Persey, Care home manager at Cheriton Care Home

Thank you so much for this lovely review! I am extremely proud of Cheriton, and the care that my team of staff give.


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Review from Clive W (Son of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in the Cheriton Care Home for approximately three years and I feel compelled to write and give a review of the Cheriton Home and its staff.
Firstly, I should add that my mother is 99 years of age, blind but is in the last stages of her life.
The new manager is very approachable
and will always try to make changes to enhance the care of the service user. Staff try very hard to offer a good service and it always comes with a smile and a chat making the service user feel valued.
They have a variety of activities during the week - my mother always tries to have her hair and nails done - so a bit of pampering goes a long way.
My mother gets excellent care and as a family, we are glad that she is at the Cheriton. With the manager and the love and hard work from the staff in place, we have an understanding that the care will continue to get better and better.
Thank you Cheriton - your hard work and dedication are greatly appreciated.

Reply from Helen Persey, Care home manager at Cheriton Care Home

Thank you so much for giving this kind review. We are working hard at Cheriton to give the very best care that we can. Thank you once again!


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Review from Heather L (Daughter of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Cheriton Care Home just before Easter. The care she received was outstanding. All the team were lovely and Mum thought she was staying in a hotel, it was so nice. Nothing was too much trouble for the team. Sadly, Mum was in palliative care and has recently died. The team were very supportive
and when I look back, I feel her last days were in a lovely setting.

Reply from Helen Persey, Care home manager at Cheriton Care Home

Thank you so much for this review - it was an absolute pleasure to have your mum stay with us.


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Review from L F (Daughter of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum thoroughly enjoyed her stay in this home. Her room was lovely and comfortable and the staff were so caring. The manager was super efficient too. The food was superb. The home was also very secure so I knew my mum was safe. The gardens are lovely too. It was nice that Mum had a device to request
assistance at any time. She was also supported with her medications. A lovely home that I would highly recommend to anyone looking for a care home for their relative.

Reply from Helen Persey, Care home manager at Cheriton Care Home

Thank you so much for taking the time to write this review and for your lovely comments!


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Review from A L (Niece of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle decided at Christmas that it was time for him to move into a residential care setting. This was a big step for him and for us. I cannot praise the staff at Cheriton Care Home enough, from the first conversation to my most recent visit. A genuine interest in my uncle has been shown: staff have
made him feel welcome, taken time to get to know him and supported him through the transition from independent living. He is settled and happy and the twinkle in his eye has returned. He has a good rapport with staff members and they look after him well. For me, it is such a relief and I have peace of mind. It is my uncle’s birthday soon and I cannot be there so they have arranged for me to record a birthday message so that he hears my voice on the day. We are three months in and I am full of appreciation.

Reply from Helen Persey, Care home manager at Cheriton Care Home

Thank you for this lovely review and for your kind comments.


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Review from P A (Son of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident in Cheriton Care Home since May 2022 and settled into his new home extremely well. Dad is living with dementia and has a number of other health issues. His room and the facilities are excellent. We visit at least twice a week and we have always found all the care staff to be
kind, polite and attentive. Dad is a coeliac and the team ensures his meals are suitably prepared. The care team leaders are knowledgeable and are always keen to make sure his care plan is appropriate and up to date. It is very reassuring knowing that Dad is safe and well looked after.

Reply from Helen Persey, Care Home Manager at Cheriton Care Home

Thank you for this lovely review - I am so proud of my team at Cheriton!


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Review from Gillian G (Niece of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My uncle went into this place for two weeks respite with a view to helping him with mobility issues. Within four days he had a bad fall which was unreported and we were not informed about. He was in considerable pain and had extensive bruising on his back, this was to be the standard for his time in
this Home. In the end, another fall led to a webcam link service where he was monitored via a web link. The operator was on the ball and got him taken into hospital, for which I was grateful. My uncle didn’t get to do two weeks there. His medication was given at erratic times, even though the Home had been informed that he always took his tablets at 07.00. Once while I was there his medication was given at 11.30! When I questioned this I was told that it was because the new member of staff was doing her drug training. We had raised a couple of health concerns over the week but were fobbed off with excuses and we were so relieved that our uncle was taken into hospital.

Reply from Corinne Pryer, Operations Manager at Cheriton Care Home

Thank you for taking the time to write this review. We always value feedback to help us improve what we do. The well-being of our residents is our uppermost priority and we are very sorry that you had a bad experience. We will look into your comments, and it would be helpful if we could discuss your experience in order to learn from it and drive improvements in the future.


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Review from Mary R (Friend of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Cheriton, their care and understanding of my friend is second to none. The staff are caring and attentive. and the food always smells very nice. He has been in Cheriton for nearly four years and I wouldn't dream of moving him.

Reply from Claire Latreille, Operations Manager at Cheriton Care Home

Thank you for your lovely review. I will pass on your comments to the wonderful care team at Cheriton.


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Review from Lyn B (Daughter of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving a family member into a residential home is a difficult time but the staff at Cheriton Care Home eased the way with their professional and caring approach. My mother was made to feel welcome and valued from our first visit and her needs continue to be assessed and provided for in an ongoing way.
Although she can be shy and reluctant to participate in the many and varied daily activities, members of staff try to encourage her, while still allowing her the independence to make her own decisions. Following an unwitnessed fall, a risk assessment was immediately carried out, leading to Mum's room being re-arranged to cater for her decreasing mobility. I found this proactive approach impressive. As I live over 200 miles away, it has been reassuring to see the manner in which she is looked after by all the amazing staff at Cheriton, knowing she is safe and in an environment where she is surrounded by such friendly, caring professionals.

Reply from Claire Latreille, Operations Manager at Cheriton Care Home

Thank you so much for your kind words and wonderful review. We are incredibly proud of the care given at Cheriton, and this is made so much easier with the support of you, as relatives. I will pass your kind kind words on to the team.


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Review from A S (Granddaughter of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? The team were so welcoming and supportive from day one and even after my grandma passed away. My grandma came originally for some respite but it soon became her home and she settled in very quickly.
My mum and I can't thank the team enough. They always had a smile on their face, happy
to engage with us face to face or by telephone.
No concerns or issues were ever an issue.
My grandma was cared for even to her final hours which has given us, as a family, so much comfort during our grieving time.
My dog was always made welcome which made visiting Grandma even more special.

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Review from Sandy W (Daughter-in-law of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I visited this home, I saw how happy the residents were. I was impressed by the friendliness of all of the staff that I met. I was not able to visit my mother-in-law due to Covid but my husband did and said she always appeared well cared for.

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Review from Vivienne C (Daughter of Resident) published on 15 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We found the carers to be very attentive and caring towards both our mother and ourselves despite being very short-staffed. We were all treated with great kindness during our mother's final few days by staff and management. We were disappointed with the state Mum's clothes were returned from the laundry.

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Review from Paul K (Son of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has had great care by the staff. They have gone out of their way to facilitate visits, and the family particularly appreciate their willingness to care for him in a calm, quiet and caring environment in his last days. Everyone has been professional throughout the whole time of his stay.

Reply from Jamie Powell, Head Of Customer Relations at Cheriton Care Home

Thank you for your lovely comments, Paul. We will pass this on to the team at Cheriton Care Home.


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Review from C C (Son of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very polite, asked if I require a drink. Mother has just moved in; she's very comfortable.

Reply from Jamie Powell, Head Of Customer Relations at Cheriton Care Home

Thank you for leaving a review. We are glad to hear that your mother is very comfortable.


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Review from Brenda W (Wife of Resident) published on 6 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly after almost four years of caring for my husband of 90, who suffers with Alzheimer's and dementia, I was unable to cope with his needs i.e. falling and difficulty in walking, but I am so grateful to have found dedicated carers and support staff at Cheriton (which is within half a mile of our home
- which means I can walk to visit him) who make this world a better place. He has settled in even better than I could have hoped for. Thank you.

Reply from debbie boyd, Marketing at Cheriton Care Home

Thank you for your kind review. We are delighted to have your husband with us at Cheriton and so pleased he has settled in so well. If you require any information or assistance at any point please do not hesitate to contact us direct at the home, and we look forward to seeing you when you come to visit.


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Review from A M (Niece of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is being treated at all times with kindness and dignity. She is cared for in a safe, homely environment and the staff are always friendly. Communication is always very good. My aunt loves the food!

Reply from Debbie Boyd, Marketing at Cheriton Care Home

We are so pleased that your aunt is happy with us and loves the food. We are delighted to be able to offer her a high quality of care and dignity. Please follow our Facebook page for updates and photos direct from the home.


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Review from Sarah C (Daughter of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Cheriton Care Home are kind and friendly. There is a happy atmosphere at the home and the residents are treated with care and their dignity and feelings are respected. My mother has been a resident there for a year and she enjoys the activities provided and she feels at home there.

Reply from Debbie Boyd, Marketing at Cheriton Care Home

Thank you for your review of our home. We are delighted to have your mother with us and glad she enjoys the activities and environment of Cheriton Care Home. For news and activity photos/videos please like our Facebook page.


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Current Review Score: 9.4 (9.390)

Overview of Review Score

The Review Score of 9.4 (9.390) out of 10 for Cheriton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Cheriton Care Home is calculated as follows: ( (89 Excellents x 5) + (15 Goods x 4) ) ÷ 104 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.534 Points relating to the number of positive Reviews for Cheriton Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 9 Positive Reviews ÷ 14.2 = 0.634

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Helen Persey

Job Title: Registered Manager

Joined: 2022

I am a physiotherapist by background, and have been Registered Manager of cheriton since October 2022.


Denise

Denise Chrippes

Job Title: Registered Manager

Joined: 2020

Denise joined Cheriton in November 2020 following a roving role with the care home’s parent company Agincare, which saw her parachuted in to provide managerial and leadership support at homes across the country during the Covid pandemic.


The move to Cheriton saw Denise return to her Dorset roots, where her career in care started at Trafalgar Care Home, and where she progressed to Registered Manager in 2003.


Denise has built up considerable skills, knowledge and experience thanks to roles managing Agincare Live-in care services nationwide, and peripatetic roles supporting and helping area care home teams to improve and develop.


Denise said:


"I’m really proud of our staff and how warm, friendly and compassionate they are – whichever role they’re in. They all really enjoy hearing residents’ stories and getting to know each person as an individual. We have a strong team spirit and take great pride in our roles as health professionals.


No two days are the same here at Cheriton, and that’s what makes being here so interesting and fulfilling. Essentially our aim is for our residents to live as independently as possible, with someone on hand to help them."


Frequently Asked Questions about Cheriton Care Home

What types of Care is Cheriton Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cheriton Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Cheriton Care Home have?

There are 61 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Cheriton Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cheriton Care Home to the centre of Dorchester?

0.7 mile(s) as the crow flies, distance by road may be significantly further.