Cherry Wood Grange Care Home

Writtle Road, Chelmsford CM2 0FZ
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9.9 86 Reviews
  • Cherry Wood Grange Care Home, Chelmsford
Cherry Wood Grange Care Home provides high-quality residential, nursing and dementia care in beautiful surroundings. The award-winning team is dedicated to making every day meaningful for their residents by delivering personalised, compassionate care.

There is a varied schedule of stimulating activities to suit all interests and abilities; from art lessons, to choir practice, yoga and mindfulness classes, sensory therapies and live music performances. Residents are supported to enjoy regular outings to local places of interest on the minibus and maintain meaningful connections with the local community.

And with soothing lighting and aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.

The warm, social and elegant home offers luxurious en-suite bedrooms, a bustling bistro, a private dining room, cinema and beauty salon, all surrounded by beautiful landscaped gardens. As well as its own affectionate therapy dog, Ralph, which gives Cherry Wood Grange a truly family feel.

The team were finalists in the Essex Care Awards 2023, having won the Activities and Wellbeing Award in 2022. Families know their loved ones are being cared for by a trusted and reputable team, who work together with the residents’ best interests at heart.

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Care Provided by Cherry Wood Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sue Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 3

Funding & Fees Guide for Cherry Wood Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Resident's loved ones are always welcome. There are no restrictions on visiting hours/days.


  • Parking

  • Free on-site parking is available.


Cherry Wood Grange Care Home Reviews (86)

Total of 86, showing 1-20
9.9

Cherry Wood Grange Care Home has a Review Score of 9.9 (9.946) out of 10, based on 51 reviews in the last 2 years. Over all time Cherry Wood Grange Care Home has 86 reviews.

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Review from Paul C (Son of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all friendly, helpful and kind. I cannot speak too highly about the way my father has been cared for. There is nothing that is too much trouble and during what is a difficult period the care staff have always had time to keep the family informed. I have already recommended the home to
a friend who's mum now lives here.

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Review from J F (Son-in-law of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not fault any staff or carers. Nursing staff are very caring and loving. Building very clean and warm.

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Review from Lynne F (Daughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing experience as always.

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Review from Susan F (Wife of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased the home got therapy for my husband. Excellent care. Good and caring staff. Lovely and clean home.

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Review from Jacqui E (Partner of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is exceptional, from cleanliness through to care provision. Staff and management are caring and thorough. Atmosphere is always friendly and professional and all residents appear happy and settled.

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Review from Victoria F (Daughter of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Cherry Wood Grange Care Home for nearly 6 months now and in that time she has become so much more involved and happy to have help. The staff at Cherry Wood are amazing - they find out what the residents like to do and then help make their wishes come true. Their care and sensitivity
to the residents needs are excellent and the quality of provision in all areas is very high.
Cherry Wood Grange is always very clean and the range of food options is extensive. The important thing for me is that mum is well cared for with awareness of her needs and feelings.

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Review from Charlotte T (Daughter of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that Cherry Wood Grange Care Home and all the team have provided for my mum has been outstanding and life changing. I will forever be grateful and sing this care home's praises. My mum was giving up in her previous home and she has come here and been given a second chance at life. Her smile
has returned and that's all thanks to this home and the wonderful staff. Thank you.

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Review from S H (Daughter of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review on behalf of myself and my sisters. Our mum has resided at Cherry Wood Grange Care Home for 5 and a half years, initially on Dementia Floor and more recently on Nursing. Very sadly, she has now died but I really have to compliment the nurses, carers and whole team at Cherry
Wood for the exemplary care our mum received. The whole family at Cherry Wood work very hard to provide a loving and caring environment and cared for mum as if she were their own. The team and particularly the highly skilled nurses supported us through the difficult days before mum died, with expertise, care, kindness, practical help and lovely hugs when we needed them. Throughout her years at Cherry Wood, we have felt listened to and supported as mum's condition progressed. Cherry Wood is a great credit to your company.

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Review from N C (Son of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very happy knowing my father is looked after so very well. All the staff are wonderful and extremely caring.

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Review from M S (Daughter-in-law of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The warm and friendly atmosphere, the staff were amazing and treated our mum with love respect and dignity with her care. They always had time to talk to us, offer their support to us and the family and listen to our wishes. The staff showed love, affection and dedication supporting us when mum passed
away. They really care for the residents and show that they care. Thank you everyone.

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Review from W H (Daughter of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased Mum was cared for at Cherry Wood Grange. The management and staff are second to none. Not only did they look after Mum in a caring and dignified way, they also always looked after us, her family too. From the moment you come into reception until you leave, it is just amazing. Every
little detail is thought about. Thank you.

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Review from A T (Son of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited a fair number of care homes with my Mother, it was easily decided that Cherry Wood stood out from the rest. My Mother has been a resident since October 2023 and has settled very well making new friends along the way. Staff are genuinely caring and passionate about their role displaying
brilliant levels of communication across the team and Management. My Mothers standard of care and the activities provided are always on a constant level which we see each time we visit. Well done!

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Review from D M (Friend of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have visited my dear friend on three occasions recently. We have found your staff welcoming and cheerful. We have found it spotlessly clean and visiting near mealtimes have found the smell of serving food appeasing. Our friend speaks very highly of your care and kindness. Well done Cherry
Wood Grange Care Home!

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Review from J B (Son of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has lived in this home for 6 years, over this period she has developed dementia which has been managed so well by the staff. As her condition and needs changed the staff at the home have accommodated her and have given the care and attention that was appropriate. This minimises any stress.
My Mother still gets confused but is accepted by those around her - both fellow residents and staff, as a result my Mother is enjoying her final years and is still finding an interest and reason for living: so important at her stage in life!

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Review from A C (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Cherry Wood for a number of years now, and we have always been extremely happy with the care Mum receives. Mum always looks happy and content, the whole team is amazing from managers, carers, activity coordinators to cleaners. They say "A home is only as good as the staff."
And this appeals to Cherry Wood! Cherry Wood has allowed me to be a daughter again and not just Mum's carer. A big heartfelt thank you.

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Review from E B (Daughter-in-law of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has been in the home for many years. They have always gone above and beyond our expectations. Recently my Mother-in-law was taken to hospital after a fall. The staff were with her during the ordeal and were a great support to her in the days following the incident; ensuring a speedy
recovery and regular checkups.

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Review from B C (Daughter of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the moon with the care my Mum receives from all the staff at Cherry Wood Grange.

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Review from Jason B (Son of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was living in another care home whilst we waited for a room to become vacant at Cherry Wood Grange. The transition went very smoothly, and he’s been living at Cherry Wood for the past 4-months. His room is on the nursing floor, where he is being looked after exceptionally well. Every member
of staff, from reception to management is kind, friendly, helpful and knowledgeable. They have been amazing to my family in terms of seeking assistance with specialists and funding.
We cannot thank you enough, it’s a relief to see Dad happy and well cared for, which helps us as a family to get a peaceful night's sleep.

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Review from J P (Daughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been a resident of Cherry Wood Grange for several months and is being very well cared for. The staff does a great job with activities and days out, he has recently been taken to the seaside, which I know he loved. He's often taken out and this gives him a massive amount of enjoyment. The
food at the home, décor, facilities, and care are all great. We are very happy, and most importantly, so is my Father.

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Review from T W (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum had a wonderful day and came back laughing (a sound I miss). Always included, plenty of happy staff. It's a cheerful place.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Cherry Wood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Cherry Wood Grange Care Home is calculated as follows: ( (575 Excellents x 5) + (33 Goods x 4) ) ÷ 608 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cherry Wood Grange Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (16)

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Meet the Team (1)

Sue

Sue Smith

Job Title: Home Manager

Joined: 2022

Our kind and caring home manager Sue has worked in health and social care for almost 30 years and has a wealth of experience in strategic and operational roles. Sue spent much of her career at Runwood Homes, where, as their Regional Care Director, she commissioned and established new homes for the care group.


A natural leader, Sue enjoys leading and supporting her team and strives for excellence in delivering compassionate care.


During her career, Sue has been Regional Care Director for Runwood as well as ran three large care homes for older people, consistently achieving improved Care Quality Commission (CQC) ratings. She has also held specialist roles within Operations, Marketing and Customer Care.


Speaking about her role at Cherry Wood Grange, Sue said: “I’m proud to lead our wonderful, skilled and caring team. Our focus is on providing consistent, high-quality, care tailored to individual needs. Nothing makes me happier than seeing our resident’s enjoying life with us and the reassurance that this gives our families.”


When not looking after our treasured residents, Sue enjoys travelling with her husband, having explored much of the UK in their motorhome. She also loves to spend time with her grown-up children and her 9 grandchildren! She likes to relax by gardening, writing poems and practising photography.


Frequently Asked Questions about Cherry Wood Grange Care Home

What types of Care is Cherry Wood Grange Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cherry Wood Grange Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cherry Wood Grange Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Cherry Wood Grange Care Home?

Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cherry Wood Grange Care Home to the centre of Chelmsford?

1.4 mile(s) as the crow flies, distance by road may be significantly further.