Cherry Wood Grange Care Home

Writtle Road, Chelmsford CM2 0FZ
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9.9 86 Reviews
  • Cherry Wood Grange Care Home, Chelmsford
Cherry Wood Grange Care Home provides high-quality residential, nursing and dementia care in beautiful surroundings. The award-winning team is dedicated to making every day meaningful for their residents by delivering personalised, compassionate care.

There is a varied schedule of stimulating activities to suit all interests and abilities; from art lessons, to choir practice, yoga and mindfulness classes, sensory therapies and live music performances. Residents are supported to enjoy regular outings to local places of interest on the minibus and maintain meaningful connections with the local community.

And with soothing lighting and aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.

The warm, social and elegant home offers luxurious en-suite bedrooms, a bustling bistro, a private dining room, cinema and beauty salon, all surrounded by beautiful landscaped gardens. As well as its own affectionate therapy dog, Ralph, which gives Cherry Wood Grange a truly family feel.

The team were finalists in the Essex Care Awards 2023, having won the Activities and Wellbeing Award in 2022. Families know their loved ones are being cared for by a trusted and reputable team, who work together with the residents’ best interests at heart.

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Care Provided by Cherry Wood Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sue Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 3

Funding & Fees Guide for Cherry Wood Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Resident's loved ones are always welcome. There are no restrictions on visiting hours/days.


  • Parking

  • Free on-site parking is available.


Cherry Wood Grange Care Home Reviews (86)

Total of 86, showing 21-40
9.9

Cherry Wood Grange Care Home has a Review Score of 9.9 (9.946) out of 10, based on 51 reviews in the last 2 years. Over all time Cherry Wood Grange Care Home has 86 reviews.

Overall Experience

  • 83
  • 3
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Date Published

86
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51
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Review from S R (Friend of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very dear friend recently came to live at Cherry Wood Grange. I was worried but need not have been. Everyone has made this change so easy for her and her family. On walking in you are always greeted by a friendly, helpful receptionist. The staff are amazing, kind and caring. There is always something
fun going on. The activity ladies are fantastic. The food is fantastic.
I would definitely recommend.

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Review from E F (Niece of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The dementia unit provides care which exudes kindness, patience and personal attention despite the challenges. My relative's impression is that there is lots to do, people are friendly and the food is nice. The team makes every area feel safe; the layout is excellent, which I feel helps residents and
relatives and presumably staff alike. This is a happy place, one that welcomes you into the 'family' already there.

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Review from Jules K (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived at Cherry Wood Grange having come from hospital in the middle of January 2024. On his arrival, he was in a desperately sorry state - so frail, weak, frightened and incredibly tragic. My father has continued to get better and better and so much stronger. His confusion is his life and
inability to walk but we couldn't be any happier with the care, kindness and interaction he is receiving. We feel so blessed he is at Cherry Wood - he is happy and you can see it and so can we - over the moon!!

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Review from M P (Sister of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can see by the smile on our sister's face that she is well looked after by experienced and caring staff in a spotlessly clean, bright and pleasant room. The whole nursing home is maintained to a very high standard and staff are very welcoming to visitors.

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Review from S P (Daughter of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherry Wood Grange is unlike any care home I have ever experienced. The manager and her whole team clearly love their jobs and our dad is settling in well and very content, which is a great relief to us all. I cannot recommend the place highly enough - it feels like one big family where nothing is too
much trouble and the care is top-notch. Thank you!

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Review from James B (Brother-in-law of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited Cherry Wood Grange today I was really impressed with the structure of the building, it is a really lovely design and is kept in pristine condition - I was instantly impressed at the cleanliness and neatness of all aspects, toilets, rooms, reception - everywhere was truly first-class.
The staff are smart and very caring in all, I am of the opinion that Cherry Wood Grange provides a first-class environment for all of those fortunate enough to receive their services.

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Review from S C (Daughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherry Wood has ensured my mum has had a wonderful relaxed and positive transition from home to living here. The staff have all been friendly, communicative and available to us all. Mum loves the daily fun activities, the meals and the companionship. She is more relaxed than I have seen her for many
months.

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Review from David A (Son-in-law of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved here after living with us for some years and is already very settled and happy. She is enjoying the atmosphere and the constant stimulation.

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Review from David E (Son of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherrywood Grange is a first class care home, with first class people working there. The level of care and support they provide, to both residents and the loved ones of residents, is just amazing. They do their utmost for those they have the responsibility for.

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Review from R S (Son of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the first viewing we were very impressed with the friendly atmosphere and professional people. It was nice that each room was treated as own home with residents allowed to put their own possessions in.

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Review from Paul H (Friend of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend has spent 3 years in Cherry Wood Grange and has experienced nothing but kindness, love and wonderful care. Her last month of life was met with an outpouring of love from every staff member. It made our experience of her passing beautiful. We give thanks to all at Cherry Wood Grange.

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Review from Andrew K (Son-in-law of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherry Wood Grange is an outstanding care home. It has dedicated staff who do their utmost to improve the quality of life of the vulnerable residents in their care. The atmosphere is always welcoming and friendly and it is spotlessly clean and homely. Residents are stimulated by a range of activities
and outings which bring them pleasure and fulfilment. My wife's mother spent a very happy year at Cherry Wood and her last days were greatly enhanced by the care and affection shown by the staff.

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Review from C L (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience. Friendly staff.

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Review from Josephine D (Wife of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can see from my ratings the Cherry Wood Grange Care Home is truly excellent in every dimension. The staff and facilities are extraordinary. The staff are dedicated to their work and treat my husband with extraordinary kindness, consideration and understanding. I can't fault them. The activities
team is exceptional.

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Review from Zoe W (Daughter of Resident) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy at Cherry Wood as is all the family. The care and activities are exceptional. The best thing we ever did was move Dad to Cherry Wood, it is Dad's home now and I feel reassured every time I leave Dad here he is in safe hands.

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Review from M B (Son of Resident) published on 15 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been brilliant in supporting Dad since he arrived and making him feel welcome and cared for. The change in him has been great to see; he is happier, more engaged and healthier. His care has been outstanding. We could not have asked for more and wouldn't hesitate to recommend Cherry Wood
Grange.

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Review from Fiona F (Granddaughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my experience here. All of the staff were extremely lovely and welcoming. They all made us feel very at home and wanted to make our visit the best they could. It was lovely seeing the staff react with my grandad and nice knowing he is well taken care of. Very happy.

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Review from Selina M (Daughter-in-law of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We spent two weeks in Chelmsford, visiting from Los Angeles and to see my father-in-law. Last year he was in a different care home and the difference was like night and day. Amazing, friendly, helpful staff who all went above and beyond to make us all feel welcome. Father-in-Law is very well looked
after.

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Review from Adiana W (Granddaughter of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Those working were beyond helpful and went above and beyond to make us and our resident feel taken care of and at home. The staff were very welcoming and very sweet.

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Review from H D (Granddaughter of Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came to Cherry Wood in October 2022 and has become so happier and well since living at this beautiful care/nursing home. She loves all the management and staff and nurses and on her birthday 3rd August 2023 who have given a buffet birthday lunch in the "fine" dining, she was surrounded by family
and friends and the staff made this a very special birthday, she is 89 and said it's a birthady she will never forget.
Thanks to all at Cherry Wood, you're the best.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Cherry Wood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Cherry Wood Grange Care Home is calculated as follows: ( (575 Excellents x 5) + (33 Goods x 4) ) ÷ 608 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cherry Wood Grange Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (16)

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Meet the Team (1)

Sue

Sue Smith

Job Title: Home Manager

Joined: 2022

Our kind and caring home manager Sue has worked in health and social care for almost 30 years and has a wealth of experience in strategic and operational roles. Sue spent much of her career at Runwood Homes, where, as their Regional Care Director, she commissioned and established new homes for the care group.


A natural leader, Sue enjoys leading and supporting her team and strives for excellence in delivering compassionate care.


During her career, Sue has been Regional Care Director for Runwood as well as ran three large care homes for older people, consistently achieving improved Care Quality Commission (CQC) ratings. She has also held specialist roles within Operations, Marketing and Customer Care.


Speaking about her role at Cherry Wood Grange, Sue said: “I’m proud to lead our wonderful, skilled and caring team. Our focus is on providing consistent, high-quality, care tailored to individual needs. Nothing makes me happier than seeing our resident’s enjoying life with us and the reassurance that this gives our families.”


When not looking after our treasured residents, Sue enjoys travelling with her husband, having explored much of the UK in their motorhome. She also loves to spend time with her grown-up children and her 9 grandchildren! She likes to relax by gardening, writing poems and practising photography.