Cherry Wood Grange Care Home

Writtle Road, Chelmsford CM2 0FZ
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9.9 86 Reviews
  • Cherry Wood Grange Care Home, Chelmsford
Cherry Wood Grange Care Home provides high-quality residential, nursing and dementia care in beautiful surroundings. The award-winning team is dedicated to making every day meaningful for their residents by delivering personalised, compassionate care.

There is a varied schedule of stimulating activities to suit all interests and abilities; from art lessons, to choir practice, yoga and mindfulness classes, sensory therapies and live music performances. Residents are supported to enjoy regular outings to local places of interest on the minibus and maintain meaningful connections with the local community.

And with soothing lighting and aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.

The warm, social and elegant home offers luxurious en-suite bedrooms, a bustling bistro, a private dining room, cinema and beauty salon, all surrounded by beautiful landscaped gardens. As well as its own affectionate therapy dog, Ralph, which gives Cherry Wood Grange a truly family feel.

The team were finalists in the Essex Care Awards 2023, having won the Activities and Wellbeing Award in 2022. Families know their loved ones are being cared for by a trusted and reputable team, who work together with the residents’ best interests at heart.

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Care Provided by Cherry Wood Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sue Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 3

Funding & Fees Guide for Cherry Wood Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Resident's loved ones are always welcome. There are no restrictions on visiting hours/days.


  • Parking

  • Free on-site parking is available.


Cherry Wood Grange Care Home Reviews (86)

Total of 86, showing 41-60
9.9

Cherry Wood Grange Care Home has a Review Score of 9.9 (9.946) out of 10, based on 51 reviews in the last 2 years. Over all time Cherry Wood Grange Care Home has 86 reviews.

Overall Experience

  • 83
  • 3
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Date Published

86
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51
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Review from Jane C (Niece of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my uncle on Thursday. As usual he made it clear that he is very happy at Cherry Wood. He said he is very well looked after and the staff are very good. We chatted in the lovely garden, he got chilly then we went to his room which was very tidy and clean, bedding inviting! We had a few minutes
in the cinema room - a wonderful facility for the residents! The manager is always welcoming and greets visitors if she can. Staff too are friendly. Thank you for making my uncle happy and content.

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Review from D L (Son of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was referred to hospital by an alert senior carer. All transport organised by Cherry Wood and a carer assigned to take him three times to hospital. Their alertness and care ensured an enlarged prostate is in check for the rest of life. The staff are just great - every single one, from the manager,
activities, carers, chefs, maintenance and reception - Brilliant!

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Review from Janet P (Sister of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first visit to Cherry Wood Grange, I have experienced nothing else but help, friendliness, warmth and care, not just for my sister but for my family as well. Nothing is ever too much trouble and always have time to answer any questions. My sister now feels safe and happy, so thank you to the
whole team. They are doing an amazing job.

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Review from M H (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherry Wood always goes above and beyond, unlike Dad's previous home. For my father's birthday we were able to have lunch with him in the private dining room, a godsend as he has advanced dementia and is quite immobile. Activities organised everything, from a personalised balloon and present. Such a
lovely memory for the family and Dad did seem to enjoy it. This is such a caring home, where nothing is too difficult and my dad has fantastic care, attention and love!

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Review from Jennifer K (Daughter of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving in Cherry Wood in February, my mother has quickly accepted it as home, a place where she feels safe and relaxed. The staff are, without exception, friendly, caring, attentive and respectful. Nothing is too much trouble, it seems, and individuals are made to feel special and valued. Cherry
Wood is truly a first-class care home.

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Review from Lenny M (Son of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager leads with her heart and has time for everyone. The staff are kind and caring and look after my mother with passion. The home has the best activities and the best entertainment and has a wish come true project "tree". My mum's wish came true as they took her to visit our grandkids and gave
her a ride in the minibus. 'Wishing tree', great idea.

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Review from A D (Son of Resident) published on 1 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last eight months of her life at Cherry Wood Grange Care Home and was cared for very well indeed. Her last few weeks were very difficult because of illness but thankfully she was discharged from hospital before she died and was able to spend her final days in familiar surroundings
at Cheery Wood with her family. The staff were marvellous!

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Review from S J (Daughter of Resident) published on 1 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was given wonderful care in Cherry Wood Grange Care Home and was well-loved by the care staff. I live in Australia and although was able to chat with my mother almost daily until she was unable to answer the phone, I was happy with the care she was receiving. My mother never complained and
for me to be able to spend her last night alive with her was truly a blessing. The staff also looked after me in my grief. Thank you!

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Review from Emma H (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The amazing team at Cherry Wood Grange Care Home have taken care of my dad like he was their own family. The love, compassion, care and humour they bring and work every day are truly incredible. In my father's last days, they all took the time to take care of us as well as him, providing some amazing
memories and making us feel so loved and looked after until the end. I cannot give enough praise and gratitude that you made my father's time with you fun, silly, engaging and safe. It is always the people that make a place and the people at Cherry Wood are the best out there to trust with your loved one. A huge thank you for everything in the last few months and in particular, the last week. We are so very grateful.

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Review from Frankie C (Granddaughter of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is very happy living at Cherry Wood Grange Care Home. Nan is always saying how kind and caring the staff are.
It's lovely to see my nan taking part in a wide range of activities that are on offer daily.

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Review from Lesley T (Daughter of Resident) published on 30 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of all the staff at "my second home", Cherry Wood Grange Care Home. Every situation is met with care, patience and good humour. I can rest easy knowing that Mum is so well looked after. I would have no hesitation in recommend Cherry Wood Grange to anyone.

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Review from K B (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team at Cherry Wood Grange do a fantastic job of looking after Mum. A few niggles at times, but the team are quick to respond and rectify any minor problems. The lifestyle team are amazing, always looking at different things to keep residents entertained and stimulated. The carers are so kind and
lovely, doing an amazing job to try to give individual care needs to residents led by the senior carer who is exceptional. The manager is kind caring and understanding on all levels - she really listens and responds in quick timing. Head Office has put the fees up quite considerably over the last two years, which whilst I appreciate other costs have increased if this continues it will price a lot out of being able to afford private care.

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Review from John C (Son of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is not the easiest of people, but the team looking after her have gone out of their way to help her as much as they can, keeping her comfortable and as happy as she can be in the circumstances.

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Review from Marcia L (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had viewed many care homes for Dad and on recommendation from a friend, whose relative was there, was delighted from the minute I stepped into the reception area. The effort to maintain the cleanliness, smartness and ambience of the home is outstanding. The staff, without exception, have been amazing.
He has 'blossomed' and his well-being has improved dramatically. The food is amazing and menu choices and individual requests are always available. The activities available are plentiful and he enjoys the occasional outing to a garden centre or quiz in one of the lounges. His sociability has improved, having lived alone for four years, it took a bit of time! After his previous experience at a care home, I visited him regularly - possibly too often, but I've got to know many of the carers and staff members and their cheerfulness, willingness to go beyond their remit and camaraderie is constant. The only downside is that the 'ladies' are arguing where he sits at lunchtime!

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Review from Kim L (Daughter of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, couldn't wish for better care for Mum.
Thank you so much.

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Review from J M (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great team who work hard to ensure dignity, comfort, safety and respect. Amazing activities, lovely accommodation and a wonderful team.

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Review from P N (Daughter of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed to place my mum into a care home due to a crisis - not safe at home. Contacted Cherry Wood Grange Care Home - they were able to accommodate my mum - great news. She has never been in a care home - she tells me everyone is lovely and looks after her. I was also relieved that Mum was safe too.
she has since been reviewed by social care - and would like to remain in a care home setting. The staff go above and beyond for all the residents in this home.

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Review from K B (Daughter of Resident) published on 12 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Personalised care, being taken care of with dignity. Mum is always clean, fed and happy. I could not ask for more. The reception staff are always friendly and cheerful and helpful. Thank you for doing such a great job.

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Review from Sandra S (Daughter of Resident) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum started visiting Cherry Wood as a day resident before Covid and when we were approaching the lockdown we were offered a bed for her and that was the best decision we made. She has now been in the care home for two years. She has Alzheimer's and so needs to be entertained constantly when she
is here. There is an extensive activity program which is excellent in keeping her attention. The staff are all very friendly and nothing is too much trouble. Mum is very happy here and considers it home, she has made lots of friends who all look out for each other. I would not hesitate to recommend to anyone who is looking for a care home.

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Review from B C (Son of Resident) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and professional organisation. Staff are always very welcoming and give an air of professionalism and competence. My mother took time to settle but I have noticed a change recently in her attitude towards being in the home. A much more positive frame of mind.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Cherry Wood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Cherry Wood Grange Care Home is calculated as follows: ( (575 Excellents x 5) + (33 Goods x 4) ) ÷ 608 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cherry Wood Grange Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Sue

Sue Smith

Job Title: Home Manager

Joined: 2022

Our kind and caring home manager Sue has worked in health and social care for almost 30 years and has a wealth of experience in strategic and operational roles. Sue spent much of her career at Runwood Homes, where, as their Regional Care Director, she commissioned and established new homes for the care group.


A natural leader, Sue enjoys leading and supporting her team and strives for excellence in delivering compassionate care.


During her career, Sue has been Regional Care Director for Runwood as well as ran three large care homes for older people, consistently achieving improved Care Quality Commission (CQC) ratings. She has also held specialist roles within Operations, Marketing and Customer Care.


Speaking about her role at Cherry Wood Grange, Sue said: “I’m proud to lead our wonderful, skilled and caring team. Our focus is on providing consistent, high-quality, care tailored to individual needs. Nothing makes me happier than seeing our resident’s enjoying life with us and the reassurance that this gives our families.”


When not looking after our treasured residents, Sue enjoys travelling with her husband, having explored much of the UK in their motorhome. She also loves to spend time with her grown-up children and her 9 grandchildren! She likes to relax by gardening, writing poems and practising photography.