Cherry Wood Grange Care Home

Writtle Road, Chelmsford CM2 0FZ
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9.9 86 Reviews
  • Cherry Wood Grange Care Home, Chelmsford
Cherry Wood Grange Care Home provides high-quality residential, nursing and dementia care in beautiful surroundings. The award-winning team is dedicated to making every day meaningful for their residents by delivering personalised, compassionate care.

There is a varied schedule of stimulating activities to suit all interests and abilities; from art lessons, to choir practice, yoga and mindfulness classes, sensory therapies and live music performances. Residents are supported to enjoy regular outings to local places of interest on the minibus and maintain meaningful connections with the local community.

And with soothing lighting and aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.

The warm, social and elegant home offers luxurious en-suite bedrooms, a bustling bistro, a private dining room, cinema and beauty salon, all surrounded by beautiful landscaped gardens. As well as its own affectionate therapy dog, Ralph, which gives Cherry Wood Grange a truly family feel.

The team were finalists in the Essex Care Awards 2023, having won the Activities and Wellbeing Award in 2022. Families know their loved ones are being cared for by a trusted and reputable team, who work together with the residents’ best interests at heart.

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Care Provided by Cherry Wood Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sue Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 3

Funding & Fees Guide for Cherry Wood Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Resident's loved ones are always welcome. There are no restrictions on visiting hours/days.


  • Parking

  • Free on-site parking is available.


Cherry Wood Grange Care Home Reviews (86)

Total of 86, showing 81-86
9.9

Cherry Wood Grange Care Home has a Review Score of 9.9 (9.946) out of 10, based on 51 reviews in the last 2 years. Over all time Cherry Wood Grange Care Home has 86 reviews.

Overall Experience

  • 83
  • 3
  • 0
  • 0
  • 0

Date Published

86
8
24
51
35

Review from J P (Daughter-in-law of Resident) published on 26 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was diagnosed with dementia some years ago and when he lost his beloved wife, his world started to crumble. He lived a long way from family and although he had wonderful support from neighbours, he was confused, lonely, frustrated and sad. He gradually deteriorated and stopped eating
properly, his personal care was poor and he became extremely vulnerable.
However, when we arrived at Cherry Wood the welcome could not have been warmer! Every member of staff was delightful and this has been true thereafter - they are kind, thoughtful and caring and the entertainments team are energetic and inventive. The food is delicious and the décor and atmosphere is literally home from home.
My father-in-law settled immediately, made lots of new friends and now his days are happily spent in the company of others, with great food, wonderful care and fun things to do. He is a changed person; the lonely, sad and vulnerable man has become a happy, outgoing, social gentleman. It is truly a joy to see.

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Review from Sheila H (Friend of Resident) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the first two weeks, I have been visiting this home, I have found it to be a first-class environment for older people. The residents are treated with dignity, care and indeed loving affection and the folk are being united into a 'family' to try and make up for the loss of their own families. No one
need feel alone, but privacy is respected. Physical, mental, emotional and social care is first class also.

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Review from Roy M (Respite Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not want to leave my bungalow in Kent even though I was finding the going rather rough. My dear wife having passed away two years ago and the shakes getting so bad that sometimes I could not even make a cup of tea in the mornings and my legs getting worse. I, at last, listened to the reason of
my niece and her husband who lived in Chelmsford and had the trouble of the Dartford crossing and the M25 to contend with to visit. With no children of my own, my niece was my nearest relative and a real gold mine for assistance. She spotted Cherry Wood being built and finally talked me into letting go and trying it. She came in and booked a room and took photographs of it to show me. I was transported one Sunday to view. Liked it and moved in on the 20th January. The best thing I have ever done for myself. The place is perfect.
Good food, good carers and within a week I was at home. The best thing I have ever done and the best place to come to. I am a fan of Cherry Wood.

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Review from Christine H (Friend of Resident) published on 2 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was the fourth person to move into this home which only opened in December 2017. I have been very impressed so far, with everything at Cherry Wood Grange. The receptionist is delightful, all the staff are courteous and caring, without being intrusive, and this is the only care home I have
visited that doesn't feel institutionalised. My friend has settled well and has decided to stay long term. I think we have been extraordinarily lucky to find Cherry Wood Grange.

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Review from Janet M (Daughter-in-law of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be more satisfied with the care our relative is receiving from Cherry Wood Grange. The home is spotless, beautifully decorated, warm and friendly - all the staff are endlessly helpful and ensure we are kept up to date on our mum’s condition. She has a lovely little garden, fenced off but
accessible to the main large, well maintained outdoor area. Her room is beautifully kept and assistance is provided as she needs it, and there are always activities arranged that interest her during the day. She has a phone in her room which she uses every day and we are made very welcome whenever we visit. She is gaining weight and always looks beautifully groomed thanks to her weekly hairdressing and manicure treatments. This is a lovely place which the whole family would heartily recommend.

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Review from Lesley T (Daughter of Resident) published on 4 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was daunting to select a brand new care home for my father, but the manager allayed any concerns when we visited before it was open. First impressions were that it was a hotel rather than a care home. The décor and furnishings were homely and of a high standard. It did not have the feel of being
an institution, which was a fear of my father.
All the staff are friendly and show an interest in him as person. They do not rush away. He says “they are marvellous” and “can’t do enough for you – no matter what it is”. He speaks to about 20 different people each day, which is good for him and he also enjoys participating in the well-organised activities such as quizzes, news and views, playing cards and board games, seated exercises and painting “ladybird stones” for the garden. He says that food is excellent and plentiful and I have to agree as I joined him and other residents for a lovely Christmas Dinner. Importantly he says he feels safe.
We have hit the jackpot with Cherry Wood.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Cherry Wood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Cherry Wood Grange Care Home is calculated as follows: ( (575 Excellents x 5) + (33 Goods x 4) ) ÷ 608 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cherry Wood Grange Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Sue

Sue Smith

Job Title: Home Manager

Joined: 2022

Our kind and caring home manager Sue has worked in health and social care for almost 30 years and has a wealth of experience in strategic and operational roles. Sue spent much of her career at Runwood Homes, where, as their Regional Care Director, she commissioned and established new homes for the care group.


A natural leader, Sue enjoys leading and supporting her team and strives for excellence in delivering compassionate care.


During her career, Sue has been Regional Care Director for Runwood as well as ran three large care homes for older people, consistently achieving improved Care Quality Commission (CQC) ratings. She has also held specialist roles within Operations, Marketing and Customer Care.


Speaking about her role at Cherry Wood Grange, Sue said: “I’m proud to lead our wonderful, skilled and caring team. Our focus is on providing consistent, high-quality, care tailored to individual needs. Nothing makes me happier than seeing our resident’s enjoying life with us and the reassurance that this gives our families.”


When not looking after our treasured residents, Sue enjoys travelling with her husband, having explored much of the UK in their motorhome. She also loves to spend time with her grown-up children and her 9 grandchildren! She likes to relax by gardening, writing poems and practising photography.