Fees are dependent on the outcome of a pre-admission assessment. We work with looking at the dependency scale of the person who is being admitted. We accept from local authority, CCGs and private self referrals.
Please see website for information on directions
Free onsite parking available for visitors
Chesford Grange Care Home has a Review Score of 9.7 (9.674) out of 10, based on 16 reviews in the last 2 years. Over all time Chesford Grange Care Home has 43 reviews.
Review from Jacky S (Daughter of Resident) published on 4 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
It is reassuring to know that you feel your dad is being well cared for here at Chesford Grange. As the new manager in post, I look forward to getting to know you and your family so that together we can ensure the service provided continues to meet your dad's needs and expectations.
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Review from D B (Daughter of Resident) published on 28 February 2025
Submitted via Website •
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Overall Experience
1.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
As the new Manager here at Chesford Grange, I offer you my sincere apologies for the experience you describe. Whilst I cannot change the past, I can make a difference today and offer assurances about tomorrow and the weeks ahead in terms of ensuring that we work together to provide the best care for your mum in a clean and comfortable environment. I know from speaking with you yesterday that you are willing to give me the opportunity to address any outstanding issues and for that I am genuinely grateful.
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Review from Kathleen K (Sister of Resident) published on 13 September 2024
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5.0 out of 5
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Review from P N (Sister of Resident) published on 21 May 2024
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4.0 out of 5
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Review from R B (Daughter of Resident) published on 13 March 2024
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5.0 out of 5
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Review from Sue L (Daughter of Resident) published on 16 November 2023
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5.0 out of 5
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Review from W T (Friend of Resident) published on 9 November 2023
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5.0 out of 5
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Review from Clair J (Daughter of Resident) published on 9 November 2023
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5.0 out of 5
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Review from Sandra B (Wife of Resident) published on 9 November 2023
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5.0 out of 5
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Review from Laura J (Granddaughter of Resident) published on 8 November 2023
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5.0 out of 5
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Review from Graham T (Husband of Resident) published on 12 September 2023
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5.0 out of 5
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Review from Joanne B (Daughter of Resident) published on 4 August 2023
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5.0 out of 5
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Review from Hayley B (Daughter-in-law of Resident) published on 4 August 2023
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5.0 out of 5
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Review from Sharon M (Daughter of Resident) published on 26 June 2023
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5.0 out of 5
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Review from Lisa M (Daughter of Resident) published on 23 June 2023
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5.0 out of 5
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Review from Karen Z (Daughter of Resident) published on 14 April 2023
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5.0 out of 5
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Review from Jean D (Niece of Resident) published on 10 March 2023
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4.0 out of 5
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Review from L H (Daughter of Resident) published on 17 February 2023
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5.0 out of 5
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Review from Karen P (Daughter of Resident) published on 15 February 2023
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5.0 out of 5
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Review from George W (Husband of Resident) published on 15 February 2023
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5.0 out of 5
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The Review Score of 9.7 (9.674) out of 10 for Chesford Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.674 for Chesford Grange Care Home is calculated as follows: ( (163 Excellents x 5) + (15 Goods x 4) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 190 Ratings = 4.674
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Chesford Grange Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jan 2023
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