Fees are dependent on the outcome of a pre-admission assessment. We work with looking at the dependency scale of the person who is being admitted. We accept from local authority, CCGs and private self referrals.
Please see website for information on directions
Free onsite parking available for visitors
Chesford Grange Care Home has a Review Score of 9.7 (9.721) out of 10, based on 20 reviews in the last 2 years. Over all time Chesford Grange Care Home has 48 reviews.
Review from Anthony S (Husband of Resident) published on 15 April 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you so much for taking the time to write a review about your experience of Chesford Grange. We are working hard to provide a 5 star service and rely on feedback to help us to continuously improve. Our dedicated team value the importance of providing a varied Activities Programme to bring a sense of purpose, fun and laughter to the lives of residents and their loved ones.
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Review from K P (Daughter of Resident) published on 7 April 2025
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Overall Experience
4.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
I very much appreciate you taking the time to write a review to feedback about your experience of the care at Chesford Grange. I am reassured to know that you feel the staff care for your mother well and that you feel welcome when you visit. My door is always open should you need to speak with me and over the months ahead I hope to further develop the service and increase our community engagement for the benefit of all.
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Review from Gwendoline T (Resident) published on 7 April 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
I am so pleased that you are happy here at Chesford Grange. The staff always speak so highly of you because you are such a lovely person to know and to care for. I know when I pass by your room you always seem so content and when we have our occasional chats, you always speak so highly of the staff. Your positive attitude to life has a positive impact on us all and we are very grateful for that.
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Review from A K (Daughter of Resident) published on 7 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you so much for taking the time to write a review to feedback on your experience of the service provided at Chesford Grange. I think I speak on behalf of the team when I say that your dad is a pleasure to care for and that you and your family are amazing. Considering what you have been through over the last year and the impact that has had, you are some of the most uplifting people we have had the pleasure to know. Your positive outlook on life and kindness to others does not go unnoticed and inspires many of us to be more grateful for what we have and to dwell less on what we may have lost. Thank you for your on-going support; it really makes a huge difference.
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Review from J P (Friend of Resident) published on 27 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you so much for taking the time to write a review; it is very much appreciated. Your kind words will mean so much to the staff who work so hard for the wonderful residents we are privileged to care for.
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Review from P N (Brother of Resident) published on 20 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you so much for your review of Chesford Grange. I think I speak on behalf of the team when I say that this will lift everyone's spirits. It has been a difficult time for all, certainly in the first few months of this year but now we are moving forward with a spring in our step! We have you and many other people like you to thank for your unwavering support which is much appreciated.
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Review from Jacky S (Daughter of Resident) published on 4 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
It is reassuring to know that you feel your dad is being well cared for here at Chesford Grange. As the new manager in post, I look forward to getting to know you and your family so that together we can ensure the service provided continues to meet your dad's needs and expectations.
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Review from D B (Daughter of Resident) published on 28 February 2025
Submitted via Website •
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Overall Experience
1.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
As the new Manager here at Chesford Grange, I offer you my sincere apologies for the experience you describe. Whilst I cannot change the past, I can make a difference today and offer assurances about tomorrow and the weeks ahead in terms of ensuring that we work together to provide the best care for your mum in a clean and comfortable environment. I know from speaking with you yesterday that you are willing to give me the opportunity to address any outstanding issues and for that I am genuinely grateful.
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Review from Kathleen K (Sister of Resident) published on 13 September 2024
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5.0 out of 5
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Review from R B (Daughter of Resident) published on 13 March 2024
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5.0 out of 5
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Review from Sue L (Daughter of Resident) published on 16 November 2023
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5.0 out of 5
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Review from W T (Friend of Resident) published on 9 November 2023
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5.0 out of 5
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Review from Clair J (Daughter of Resident) published on 9 November 2023
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5.0 out of 5
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Review from Sandra B (Wife of Resident) published on 9 November 2023
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5.0 out of 5
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Review from Laura J (Granddaughter of Resident) published on 8 November 2023
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5.0 out of 5
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Review from Graham T (Husband of Resident) published on 12 September 2023
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5.0 out of 5
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Review from Joanne B (Daughter of Resident) published on 4 August 2023
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5.0 out of 5
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Review from Hayley B (Daughter-in-law of Resident) published on 4 August 2023
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5.0 out of 5
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Review from Sharon M (Daughter of Resident) published on 26 June 2023
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5.0 out of 5
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Review from Lisa M (Daughter of Resident) published on 23 June 2023
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5.0 out of 5
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The Review Score of 9.7 (9.721) out of 10 for Chesford Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.721 for Chesford Grange Care Home is calculated as follows: ( (205 Excellents x 5) + (15 Goods x 4) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 233 Ratings = 4.721
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Chesford Grange Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jan 2023
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Job Title: Home Manager
Joined: 2025
I am delighted to be back at Chesford Grange where my journey with Capital Care Group once began. It is a beautiful home and I am proud to be leading the team once more.
