Fees are dependent on the outcome of a pre-admission assessment. We work with looking at the dependency scale of the person who is being admitted. We accept from local authority, CCGs and private self referrals.
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Free onsite parking available for visitors
Chesford Grange Care Home has a Review Score of 9.7 (9.721) out of 10, based on 20 reviews in the last 2 years. Over all time Chesford Grange Care Home has 48 reviews.
Review from S S (Wife of Resident) published on 27 June 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you very much for your review. Your husband is such a pleasure to care for. It was so lovely to see you enjoying happy times together at the Jubilee celebrations which were made even more fun by your involvement. We will always look back on the photos taken with a smile on our faces and a reminder of how important it is to create happy memories.
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Review from Kim J (Daughter of Resident) published on 27 June 2022
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you so much for taking the time to review us. Your feedback is much appreciated as it is important that we know we are looking after everyone in our care in the best way possible. We have grown very fond of your mum who has settled in very well. We all enjoyed the Jubilee celebrations which were made special by everyone who attended. Thank you for your ongoing support.
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Review from Janet T (Daughter of Resident) published on 30 May 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you for your review; it's always much appreciated when people take the time to let us know how we are doing. Your mum has been with us for nearly two months now and we have got to know her well so that we can anticipate her needs and help her to feel cared for. I believe that your mum is much more settled now and she seems to enjoy the company of the staff looking after her.
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Review from L R (Daughter-in-law of Resident) published on 17 May 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
I really appreciate the effort you made to write a review for us. Your father-in-law was here for only a short period of time but he made a huge impression on us all. It was a privilege to care for him in the last week of his life. We still expect to see him with his pipe in his hand grinning from ear to ear underneath his woolly hat. We will not forget him as he will have a place in our memorial garden.
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Review from Karen J (Daughter of Resident) published on 17 May 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
It is with a heavy heart that I write this because since your lovely review your dad has sadly passed away. Knowing what he did to help care for your mum and to rejuvenate the greenhouse at the previous home, it was wonderful to have the chance to care for him in return for his kindness. I only wish we could have had a little longer with him but he was always determined to have the last word and he is at peace now. We will remember him fondly and plan to have a special plaque made in his memory which we will place in our memorial garden here at Chesford.
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Review from T B (Husband of Resident) published on 16 May 2022
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you very much for posting a review of Chesford Grange. Your guidance and support made a huge difference as it helped us to plan your wife's stay with us in keeping with her routine at home which is so important. It was a pleasure to take care of your wife and we hope she has settled back at home with you and your daughter. Please feel free to call us any time if you need support in the future and we will be happy to help.
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Review from Mel A (Son of Resident) published on 27 April 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you so much for your kind words. Your dad was a pleasure to care for and we miss him as he became part of the Chesford family. We fully understand the difficulties faced by families when they have to rely on care services to look after their loved ones as it can be quite a stressful experience, which is why we try to do all we can to alleviate that stress and instil confidence in those, who put their trust in us. I will share your review with the team and especially the Deputy Manager who I know you had the most contact with and who was a central figure in your dad's care. We hope your dad is well; please say hi to him for us and tell him we are thinking of him.
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Review from Russell H (Resident) published on 27 April 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
I really appreciate you taking the time to review our service; especially from a service user's point of view. It was a pleasure having you stay with us and we learned a lot from you. During your stay, you were so lovely and so helpful towards the other residents and you are missed by all. We wish you all the very best as you re-establish your life and hope you will find the time to pop into the service to say hello.
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The Review Score of 9.7 (9.721) out of 10 for Chesford Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.721 for Chesford Grange Care Home is calculated as follows: ( (205 Excellents x 5) + (15 Goods x 4) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 233 Ratings = 4.721
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Chesford Grange Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Dec 2024
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Job Title: Home Manager
Joined: 2025
I am delighted to be back at Chesford Grange where my journey with Capital Care Group once began. It is a beautiful home and I am proud to be leading the team once more.
