Fees are dependent on the outcome of a pre-admission assessment. We work with looking at the dependency scale of the person who is being admitted. We accept from local authority, CCGs and private self referrals.
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Free onsite parking available for visitors
Chesford Grange Care Home has a Review Score of 9.7 (9.730) out of 10, based on 16 reviews in the last 2 years. Over all time Chesford Grange Care Home has 43 reviews.
Review from T B (Husband of Resident) published on 16 May 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you very much for posting a review of Chesford Grange. Your guidance and support made a huge difference as it helped us to plan your wife's stay with us in keeping with her routine at home which is so important. It was a pleasure to take care of your wife and we hope she has settled back at home with you and your daughter. Please feel free to call us any time if you need support in the future and we will be happy to help.
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Review from Mel A (Son of Resident) published on 27 April 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
Thank you so much for your kind words. Your dad was a pleasure to care for and we miss him as he became part of the Chesford family. We fully understand the difficulties faced by families when they have to rely on care services to look after their loved ones as it can be quite a stressful experience, which is why we try to do all we can to alleviate that stress and instil confidence in those, who put their trust in us. I will share your review with the team and especially the Deputy Manager who I know you had the most contact with and who was a central figure in your dad's care. We hope your dad is well; please say hi to him for us and tell him we are thinking of him.
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Review from Russell H (Resident) published on 27 April 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Trish McCaffrey, Home Manager at Chesford Grange Care Home
I really appreciate you taking the time to review our service; especially from a service user's point of view. It was a pleasure having you stay with us and we learned a lot from you. During your stay, you were so lovely and so helpful towards the other residents and you are missed by all. We wish you all the very best as you re-establish your life and hope you will find the time to pop into the service to say hello.
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The Review Score of 9.7 (9.730) out of 10 for Chesford Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.730 for Chesford Grange Care Home is calculated as follows: ( (173 Excellents x 5) + (4 Goods x 4) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 189 Ratings = 4.73
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Chesford Grange Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jan 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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