Fees are agreed on individual and confidential basis prior to admission, and are paid monthly in advance. Our administrator can offer advice on access to public or voluntary funds related your personal circumstances.
Clare Mount offer six weeks trial stay period for you to access our services. If you are happy and wish to extend your stay, you will be invited to enter in to a formal agreement.
Clare Mount has a Review Score of 8.5 (8.533) out of 10, based on 4 reviews in the last 2 years. Over all time Clare Mount has 21 reviews.
Review from Annette B (Daughter of Resident) published on 13 March 2019
Submitted via Website •
Report
Clare
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.5 (8.533) out of 10 for Clare Mount is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.468 for Clare Mount is calculated as follows: ( (28 Excellents x 5) + (13 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 47 Ratings = 4.468
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.065 Points relating to the number of positive Reviews for Clare Mount is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 4 Positive Reviews ÷ 5.8 = 0.69
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 May 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: HOME MANAGER
Joined: 2018
Home manager at Clare Mount Care Home, Middleton
What does dignity, privacy and kindness mean to you?
"I believe that kindness and dignity mean treating people with respect and give preferences and choices.
Having started the career as a staff nurse Shinu has gained many years of experiences in providing care and support to older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents. She extends this approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit in a warm and welcoming home.
If you have any enquiries or concerns please don't hesitate to contact her, she has open door policy and also she will conduct open day surgery every Wednesday