Clayburn Court

Clayburn Road, Peterborough PE7 8LB
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9.8 73 Reviews
  • Clayburn Court, Peterborough
Anchor’s Clayburn Court is a purpose-built modern care home. It provides friendly care within a comfortable and relaxing environment. They are welcoming new residents from respite care and permanent care.

Clayburn Court has achieved Veteran Friendly Framework (VFF) accreditation and is proud to be able to provide tailored care for veterans.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a cafe. Each bedroom has an en suite wet room and underfloor heating as standard.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. Detailed care plans ensure each individual’s health and care needs are continually met.

Staff receive regular training in dementia care to ensure their approach always reflects best practices.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Clayburn Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jacqualine Nzara (Manager)
  • Admission Criteria
    • Please contact Clayburn Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Clayburn Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,275
    • Self-Funded Residential Dementia Care from £1,275
    • RESPITE Self-Funded Residential Care from £1,275
    • RESPITE Self-Funded Residential Dementia Care from £1,275

  • Colleagues at Clayburn Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Clayburn Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Visiting

  • Visitors are welcome.


  • Parking

  • The home have onsite parking, including disabled spaces.


Clayburn Court Reviews (73)

Total of 73, showing 1-20
9.8

Clayburn Court has a Review Score of 9.8 (9.751) out of 10, based on 27 reviews in the last 2 years. Over all time Clayburn Court has 73 reviews.

Overall Experience

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Date Published

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Review from S L (Daughter-in-law of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited, she was in good form and was happy. Carers where there and very helpful when visiting.

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Review from Neil L (Son of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a clean smart place to live. Staff are professional, polite and helpful. Mum ishappy and the food is good.

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Review from M B (Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've lived here for 19 months. I left my previous place because I was bored.
My family was apprehensive of me moving again but my daughter visited with me and said, yes mum this is more suited to you, plenty of entertainment and things to do. My 3 sons also visited and thought the home was marvellous
perfect for me. This is my 3rd care home and the only way I will now leave here is in a wooden box.
We have residents meetings and all departments attend and we can voice our issues if we have any and always get updates about our home.
I love it here and enjoy everything we do. Staff are friendly and helpful, they have tremendous patience. The activity lead is always thinking of new project for the home, started with the bar area and now we have a nail bar and our next project is the summer room / garden room and looking forward to our Christmas fayre in December all money raised goes to the amenities fund to help all the residents with more activities in and out of the home.

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Review from Sue H (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved in in October and her care has been fantastic. She has started walking, engaging with others, singing, which she hasn't done in months. She has even put on weight. Communication from everyone is first class. I have and will continue to recommend the home.

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Review from Linda B (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is settled in brilliantly. The staff, from cleaners to management, are so kind and caring. The greeting at first port of call is done by one member of staff in particular, she greets with a happy hello. how are you and big smile and our visits to mum are so good knowing she is well cared for.
As they say on a TV show - fabulous, amazing.

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Review from S R (Daughter of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since mum moved into the care home in October, she has had numerous falls which is not down to any fault of the staff, but due to her age and condition. The staff have been very caring and understanding. They have followed all the correct procedures and kept me well informed. It gives me great comfort
to know that mum is in such a caring environment and well looked after. Thank you to all the staff at Clayburn Court.

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Review from Peter L (Brother of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is well looked after and has nothing but praise for the staff.

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Review from Kathryn L (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My elderly father transferred here as a private funder, after being assessed in the hospital Clayburn Court advised they would be able to fully meet his care needs. New to a care home setting he needed lots of encouragement and reassurance. He needed staff members to be friendly and approachable and
willing and happy to help, Staff that were going to put his health and wellbeing as their number one priority. My Dad needed his care needs to be dealt with with respect and dignity, in an environment where he would be encouraged to remain as independent as he possibly could, and where he would be fully included. He needed to be treated as an individual. My Dad needed to be cared for by staff who could be adaptable and flexible to support his needs. My Dad didn't get any of these things at Clayburn Court. His health and well-being declined greatly while he was a resident here. A care home that advertises itself as a dementia care home, should have been able to look after him better.

Reply from Jonathan Palmer, District Manager at Clayburn Court

Thank you for your review. We take all feedback and concerns very seriously at Clayburn Court, where the wellbeing and safety of our residents is our priority. I am sorry to see that you were not satisfied with the care received at our home. Our internal complaints process has been followed and an outcome has been finalised.


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Review from M P (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family cannot speak highly enough of the care that our mother received, unfortunately, she only had a short time at Clayburn Court due to her passing away. She was always treated in the best possible way. Clayburn Court also showed the family caring support as mother's health diminished, honestly,
they couldn't have been any more caring and supportive to Mum and our family.
Thank you again to all the staff at Clayburn Court.

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Review from B W (Son of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is unbelievable in every way.

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Review from Sue C (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Clayburn for a year and it's just the best at 103 she gets so well looked after and enjoys everything about it. The carers are all brilliant.

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Review from June J (Daughter of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During mum's stay she was treated with respect and, most of all, with care and kindness. I cannot rate the staff here highly enough. They were so kind, not only to mum, but also to us, her family, especially at the end of her life. The night staff deserve a mention too, as I witnessed their care for
mum one night when I stayed with her in her room. The food was good too and the chef would willingly cook something special just for one resident if they asked for it. When we visited, we were made welcome and not made to feel we were in the way.

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Review from N B (Son of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clayburn Court is a modern, purpose-built care home. Beautifully decorated with comfortable furniture in the lounge areas. Staff are always welcoming and friendly. Activities are many and varied, including singers, craft days, petting zoo, just to name a few. Mum has a better social life than me! Five
stars all around.

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Review from D J (Son of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems very settled and all the staff out out of their way to make sure that all of her needs are met. I have had no reason to worry which is a great relief to the family.

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Review from Y T (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clayburn staff always go the extra mile to make sure their V.I.P.s feel included in all activities as was shown in their very own Sports Week, the smiles on faces were proof of that. The opening of their very own Pub was another joyous occasion, with tribute act singers doing the honours of singing
and entertaining everyone. Pleased that my Mother is in the care of such a kind and caring staff.

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Review from Sharron T (Regular Volunteer) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I love attending this setting, the staff are amazing, attentive, supportive, and just so happy, they are a pleasure to be around.
The Guests are treated with the utmost respect and dignity, this shows in their demeanour, they are so content, happy, and love to chat.
I look forward to spending time
in this setting and appreciate all the work that goes on behind the scene's.

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Review from F B (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I just wanted to say a big thank you to all the staff at Clayburn Court, Peterborough. It's hard to believe that Mum has been there for 10 months now. In all that time the carers have always treated her with care and kindness. There is always plenty going on and it has been lovely to see Mum singing
along to the entertainers. The food is great and if Mum just wants sausage and chips then she can have it! I have never heard of a resident being treated with anything but respect and I think the carers do a fantastic job in difficult circumstances at times.

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Review from Viv B (Friend of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Clayburn Court. Her previous home shut down and she moved here about 2 years ago. We attended their early Mother's Day afternoon tea yesterday and it was brilliant. The catering team laid on a super spread and the care staff arranged a couple of quizzes which had everyone joining
in plus supplying us with Prosecco and orange juice. All the mums seemed to have a lovely afternoon and before we knew it we had to say goodbye. Really lovely purpose-built, modern care home. Staff are very kind and keep us informed with any important info on Mum. Whether it's the manager, her deputy, the reception team, the care staff, the housekeepers, the activities gang, the kitchen team or the maintenance guys everyone is 100% doing their jobs at Clayburn to make it feel like home and to bring out the best in the residents. 5 stars isn't enough!

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Review from J Y (Niece of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my aunt's care here, she tells me she is happy, "looked after very well."
My aunt is looking very well. I do ask the team leaders how she is as well. They say, "She seems contented, a bit cheeky!"

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Review from Hilary A (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for several months and I have nothing but praise for the level of care he has received and the very kind, caring attitude of the staff who are always welcoming and chatty. They take time to talk and joke with him.
There are always activities going on and regular entertainers
come into the home.
The decor and quality of the furnishings make the home feel very homely.
The food is extremely good and there is always a good choice.
I have 100% trust that he is being well looked after and know he is very happy.

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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Clayburn Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.751 for Clayburn Court is calculated as follows: ( (267 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (5 Very Poors x 1) ) ÷ 321 Ratings = 4.751

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clayburn Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Dec 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Clayburn Court directly for further details.


Awards / Recognitions (3)

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Meet the Team (0)

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Frequently Asked Questions about Clayburn Court

What types of Care is Clayburn Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clayburn Court provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Clayburn Court have?

There are 64 Single Rooms.

What are the Facilities & Services at Clayburn Court?

Own Furniture if required, Lift, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Clayburn Court to the centre of Peterborough?

2.7 mile(s) as the crow flies, distance by road may be significantly further.