Clayburn Court

Clayburn Road, Peterborough PE7 8LB
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9.8 73 Reviews
  • Clayburn Court, Peterborough
Anchor’s Clayburn Court is a purpose-built modern care home. It provides friendly care within a comfortable and relaxing environment. They are welcoming new residents from respite care and permanent care.

Clayburn Court has achieved Veteran Friendly Framework (VFF) accreditation and is proud to be able to provide tailored care for veterans.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a cafe. Each bedroom has an en suite wet room and underfloor heating as standard.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. Detailed care plans ensure each individual’s health and care needs are continually met.

Staff receive regular training in dementia care to ensure their approach always reflects best practices.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Clayburn Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jacqualine Nzara (Manager)
  • Admission Criteria
    • Please contact Clayburn Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Clayburn Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,275
    • Self-Funded Residential Dementia Care from £1,275
    • RESPITE Self-Funded Residential Care from £1,275
    • RESPITE Self-Funded Residential Dementia Care from £1,275

  • Colleagues at Clayburn Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Clayburn Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Visiting

  • Visitors are welcome.


  • Parking

  • The home have onsite parking, including disabled spaces.


Clayburn Court Reviews (73)

Total of 73, showing 21-40
9.8

Clayburn Court has a Review Score of 9.8 (9.751) out of 10, based on 27 reviews in the last 2 years. Over all time Clayburn Court has 73 reviews.

Overall Experience

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Date Published

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Review from E W (Daughter-in-law of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very pleased in the way that our loved one has been looked after. We couldn't ask for more.

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Review from Debbie V (Daughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Clayburn Court for a few months now and I’m so happy with the care and attention she gets from all the staff. Everyone is so kind and friendly to both her and me, nothing is too much trouble and I feel lucky to have found somewhere where Mum is so well looked after.

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Review from Steven W (Son of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a nice experience visiting.
My mother looks content and happy.

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Review from Jill W (Daughter of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Clayburn Court in May this year. The care she has received is exceptional, every member of staff has helped Mum to settle in and feel welcome. Unfortunately Mum has been in and out of hospital still, but every time the paramedics have had to be called, staff have not only treated Mum
with respect and care they have also kept me informed every step of the way.
When I first looked around Clayburn it had such a good feel about it and my instincts that it would be ideal for Mum were indeed right. The accommodation is modern and always clean. There are lots of activities, crafts, gardening, visits from lots of varied musical entertainers, the local church and the petting zoo.
There are regular separate meetings for family members and residents to keep them up to date with what’s happening and any concerns can be raised.
I can’t believe how well Mum has settled, and for me knowing that she is so well cared for means that I can come away knowing that she is safe.

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Review from K K (Son of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mother is receiving, it gives my family and me a great deal of satisfaction knowing she is being so well looked after.

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Review from M W (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Clayburn Court for all their kindness in looking after my mum. She particularly enjoys the musical entertainment that’s arranged for the residents and to hear her say that she’s had a fantastic afternoon listening to the music is wonderful.

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Review from Yvette B (Daughter of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Clayburn Court for the wonderful high tea Mother's Day afternoon that you laid on for the residents and their families. The room decoration and the food were beautiful. Mum was very happy and it was so nice to meet up and chat with the other resident's sons and daughters.

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Review from M D (Regular Volunteer) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing, friendly caring staff. The residents always have big smiles on their faces. Lovely clean home. I would be very confident to leave a loved one in their capable hands! It's definitely a home-from-home!

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Review from Diana M (Daughter of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good standard of care. My mother is very happy. Plenty of activities. Always kept informed of any issues and good communication with home.

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Review from Julie B (Partner of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is very good. The best place to go into care.

Reply from Jaqualine Nzara, Manager at Clayburn Court

Thank you for taking the time to review Clayburn Court and we are pleased that you rate our care/ support as excellent. Thank you for your kind feedback, which I will pass on to our team.


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Review from Zena M (Friend of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clayburn is more than a desirable building with comfortable rooms, and excellent facilities, it's a home! A home where the staff really care about the residents. Nothing seems to be too much trouble. When visiting my friend the staff at Clayburn are so welcoming and always helpful, it feels like a
nice place to be! The activities that Clayburn provides, for its residents, are just amazing singing, exercising, dancing, pet/animal therapy and more. Totally impressed! As a healthcare provider in my own business, I know how important it is to know that your loved ones are as happy and well looked after as they can be.

Reply from Jaqualine Nzara, Manager at Clayburn Court

Thank you for taking the time to review Clayburn Court and we are pleased that you rate all areas of our home as excellent. Thank you for your wonderful comments, which will be passed on to our team. We are very pleased to provide a wide range of activities, which are arranged with our residents' input. We aim to make Clayburn Court a home from home for our residents so that everyone is happy living here.


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Review from Kevin D (Nephew of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could never thank the staff at Clayburn Court enough for looking after both my aunts for the last few years of their lives. During that time, it became clear to us as a family that the home was not just a place where our loved ones went to be cared for, but also to be genuinely cared about. The transition
from own home to care home is never easy for an elderly person, but my aunts eventually thought of Clayburn Court as home, which is a testament to how well they were looked after. It was of great comfort to our family to know that they were in such good hands. Again, thank you.

Reply from Jaqualine Nzara, Manager at Clayburn Court

Thank you for taking the time to review Clayburn Court and we are pleased that you rate our overall experience as excellent. Your lovely feedback is much appreciated and I will make sure our team are aware of this. It was our pleasure to care for your aunts and we are very pleased that they regarded Clayburn Court as their home. We are here to help and support our residents and their loved ones, whilst providing care unique to each individual who lives with us.


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Review from C B (Daughter of Resident) published on 29 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Clayburn Court Care Home for over two years and in August he passed away, the care and support from the staff and manager were amazing, I was welcomed and made to feel a part of their family at this difficult time. The care my father had from staff was above and beyond, they made his
last final days so memorable, celebrating not only his 100th birthday, the first one at Clayburn, but taking my father to an RAF airfireld for his 101st birthday is truly wonderful. The staff attended my father's funeral in September and even provided the wake at the care home. To all those purple angels, thank you, your kindness and care will remain in my heart forever, not only as I know you will miss my father but I also will miss being a part of your family. Clayburn Court, may you all continue to be recognised for the dedication and hard work you all do on a daily basis. Thank you so much.

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Review from Niel M (Respite Resident) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed with the level of care demonstrated to me as well as the other residents by all staff. Their compassion in delivering care is outstanding. I felt safe due to staff regularly checking in on my health and well-being. Thank you very much!

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Review from Q A (Son of Resident) published on 18 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making the call and arranging a care home for my dad at Clayburn Court Care Home and then speaking with the member of staff in reception about viewing and a tour of the care home facilities. She made us feel comfortable and welcome throughout the tour. She is a credit to Clayburn Court Care Home.
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the call from another member of staff who arranged our assessment for my dad and meeting her on our first day arrival at the care home and meeting the manager and assistant manager have made the whole experience stress free, the staff came and greeted my dad and made him welcome and made the transition comfortable and relaxed for him.
I would highly recommend this Clayburn Court Care Home to anyone that has to find a care home for their loved ones, this could be stressful and a worrying time for family members but the staff here are a credit to the management at Clayburn Court Care Home, polite, courteous and very friendly and very welcoming.

Reply from Jaqualine Nzara, Manager at Clayburn Court

Thank you for taking the time to review Clayburn Court and we are pleased that you rate our overall experience as excellent. We really appreciate your kind feedback and we will make our team aware of this. We know that looking for care can be challenging and we are committed to supporting new residents and their loved ones during this time. We support our residents as individuals and tailor our care and support to meet their unique requirements and preferences.


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Review from S C (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has settled well, loves the staff, enjoys the food and is happy in her room. We visit frequently and are reassured by these visits that our mother is in the best place.

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Review from Graham F (Son of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Clayburn following discharge from the hospital. The staff were fabulous. They managed to encourage her to become more mobile and supported her well whilst there. The building is bright and airy and Mum enjoyed some of the activities provided.
The staff were responsive and very
helpful. The team leader was super, efficient, personable and very caring and engaging. Helped Mum settle and reduced her anxiety. The staff are gems doing a very demanding job. Mum moved from Clayburn to a home nearer family. Thanks to all staff who provided care to Mum during her stay.

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Review from Gillian P (Daughter of Resident) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is very comfortable, clean, well organised. They look after my mum who has complex needs really well, she is very happy here and well looked after.

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Review from Pamela M (Daughter of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel heard by the staff at Clayburn Court. I believe they go above and beyond to care for both the resident and the resident's carers. When difficulties arise, they are eager to review and resolve any issues.
I believe they are an exceptional team of caring workers.

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Review from Anthony D (Son of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The improvement of my mother's wellbeing, health and peace of mind is greatly improved due to the care she is receiving from the care home and I cannot praise the staff highly enough for their efforts for keeping my mother safe and well.

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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Clayburn Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.751 for Clayburn Court is calculated as follows: ( (267 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (5 Very Poors x 1) ) ÷ 321 Ratings = 4.751

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clayburn Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Dec 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Clayburn Court directly for further details.


Awards / Recognitions (3)

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