Cooksons Court

Cooksons Orchard, Yeovil BA20 2FT
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9.8 72 Reviews
  • Cooksons Court, Yeovil
Cooksons Court is a purpose-built nursing home in Yeovil, close to the town's amenities. The architect-designed building has an attractive landscaped garden for residents and their guests to enjoy.

The home offers plenty of activities to take part in, a team of highly-trained and qualified nurses, as well as experienced care assistants to support residents around the clock.

Bedrooms are bright and spacious, with television and telephone connectivity. Cooksons Court has an onsite hairdressing salon, coffee bar, WiFi and IT facilities for residents' use.

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Care Provided by Cooksons Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kristie Chubb (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Cooksons Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Cooksons Court fees are adjusted to individual care requirements.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cooksons Court Reviews (72)

Total of 72, showing 1-20
9.8

Cooksons Court has a Review Score of 9.8 (9.802) out of 10, based on 26 reviews in the last 2 years. Over all time Cooksons Court has 72 reviews.

Overall Experience

  • 61
  • 9
  • 2
  • 0
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Date Published

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Review from Rose K (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good.

Reply from Kristie Chubb, Somerset Care at Cooksons Court

Thank you for leaving a 5-star review for our Cooksons Court nursing, respite and residential care home. We are so pleased that you have had a good experience with us.


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Review from B W (Sister of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient staff, always cheerful and competent. Good atmosphere, very friendly and welcoming. All nursing care needs met with exceptional high standards. Very pleased and grateful to be welcomed into the home and treated so well. Lovely team and felt part of a family.

Reply from Somerset Care, Somerset Care at Cooksons Court

Thank you for sharing your experience of your loved one's nursing care at Cooksons Court. We are so pleased to hear that, in addition to your sister receiving the care she needs, her family feel welcome and at home with us. We will share your kind words with the team.


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Review from A L (Daughter-in-law of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we entered the building we were greeted with smiles, everyone is friendly and helpful. The care staff are excellent and look after my mother in law with respect and dignity. We know she is safe and being looked after. All the staff at Cooksons are friendly and work hard. It is an excellent
nursing home.

Reply from Kristie Chubb, Somerset Care at Cooksons Court

Thank you for taking the time to leave a review for Cooksons Court. We are glad to hear that you experience a warm welcome when visiting, and have the reassurance of knowing that your mother-in-law is in safe hands. It is a privilege to care for her.


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Review from Oliver R (Son of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've just celebrated my mothers third Christmas within Cooksons Court. Another year of simply excellent care.
Their approach is that Cooksons is not a workplace, but a home for the residents who live there, and this really shows in the personal touches and kindness of the staff.
As a family, we cannot
thank the team here at Cooksons enough. We see the carers and nurses everyday, but cannot underestimate the work of everyone from the admin team (who keep the wheels turning) through to the cleaners (who keep such incredible standards) in keeping our mothers home so safe and secure.
All would agree, we'd rather be in our own homes in our later years. But, as someone who sees the hard work, kindness and care of the people running Cooksons, I would choose this home for myself if I couldn't be in my own.

Reply from Kristie Chubb, Somerset Care at Cooksons Court

We are so pleased to read your lovely review for Cooksons Court - thank you for taking the time to share your feedback. We pride ourselves on creating a homely environment for our residents, where they can feel comfortable and settled, whilst receiving the care they need. We are delighted to hear that your mother feels so at home with us, and that her family are pleased with the care she receives.


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Review from Malcolm H (Resident) assisted by family/friend published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff on Pippin floor were polite and friendly and nothing was too much trouble to make my stay comfortable. The staff were outstanding, especially the physios who actively encouraged me to undertake physio exercises to improve all aspects of my mobility and get me back on my feet and getting
my independence back. I was always treated with dignity and respect in all aspects of my care.

Reply from Kristie Chubb, Somerset Care at Cooksons Court

Thank you for sharing your fantastic feedback about your stay at Cooksons Court. We are so pleased that you had a great experience which has helped you to improve your mobility and regain your independence. May we wish you all the best for the future, and say what a pleasure it was to care for you.


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Review from John C (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to congratulate the whole team at Cooksons Court, for their everyday commitment to providing a first class service. This is from the receptionists, through the admin and management team, the nursing staff, the catering team, events staff, cleaners and by no means least, the carers.
My father has been well looked after by all involved and has said on numerous occasions, how much he enjoys it there and is very appreciative of the help he has been given.
It is also very reassuring for my brother and I, as well as the rest of dad's family and friends, to know he is being cared for and looked after, by such a great team of people.

Reply from Somerset Care, Somerset Care at Cooksons Court

Thank you for sharing such amazing feedback for the whole team at Cooksons Court. It means the world to us that you father feels happy and at home with us, and that his loved ones feel reassured that he is receiving the best care. Thank you so much for your kind words.


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Review from Alison B (Respite Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cooksons Court provided me with enough privacy and company to aid my recovery. I had really good input from the physios and occupational therapists, as well as nurses. It was lovely being allowed to have my pet black Labrador visit as well as lots of my friends. The food was delicious and it was pleasant
being able to sit at the dining room for lunches.

Reply from Somerset Care, Somerset Care at Cooksons Court

Thank you for your lovely review for Cooksons Court - it is wonderful to hear that your stay with us not only aided your recovery, but was a pleasant experience for you. We will share your kind words with the team.


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Review from June S (Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After coming from the hospital, I could not have been more impressed by the care I received at Cooksons Court. The helpfulness of the staff was of such a high standard. No one ever liked to spend time in healthcare but it is a home-from-home at Cooksons Court. Thank you.

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Review from S G (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad has spent several months stuck in hospital because he needed mobility rehabilitation in order to get home. During the hospital stay, he had declined mentally and physically. Largely due to the stressful environment, he was thrown into. Cooksons Court was like a peaceful haven. Instantly he relaxed
and his overall well-being improved. He was able to make progress with it in order to successfully return home.

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Review from J D (Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for anything more than the care I receive, as you can by my ratings.

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Review from C D (Daughter of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother received fantastic care at Cooksons Court. She was very happy with Pippin Ward and was sad to leave.
Every member of staff was so kind and caring to her and also our family. We could relax and know she was fine and happy. Huge thanks to them all.

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Review from Sheila L (Respite Resident) assisted by family/friend published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were generally very helpful. The call button needs at all times to be worn around the neck, at times it was left close by but not reachable. Food at times could have been hotter. Bed comfortable. Exercise again was helpful, more perhaps required regularly. The occupational and physio staff were
all very good and kept me informed of what was happening.

Reply from Somerset Care, Somerset Care at Cooksons Court

Dear Sheila, many thanks for submitting a review for Cooksons Court. We are always seeking to further improve the experience for our residents and those staying with us for respite, so thank you for your suggestions. Please speak with a member of the team immediately should you have any concerns and they will be happy to help. It is very important that all of our residents have a call bell to hand at all times and that those working with therapists can enjoy the maximum benefit from this. If you feel that more input is required to support your improved mobility, please raise this with your therapist who will be happy to discuss this with you. Best regards, Somerset Care.


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Review from Geoffrey C (Husband of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by the standard of accommodation, the care provided to my wife, and the professional medical care provided to my beloved partner.
For the first time in many years I have begun to have some confidence and hope for an improvement in my wife's welfare and physical improvement. Prior
to hospital the service and support had been unsatisfactory.
Could I suggest that attention is paid to personal effects including clothing; items sometimes go missing or other residents' effects turn up.

Reply from Somerset Care, Somerset Care at Cooksons Court

Thank you for your wonderful comments about your wife's care at Cooksons Court. We are so pleased that you are now hopeful for an improvement in her health and wellbeing. Thank you also for your feedback about the personal effects of residents. We do everything possible to take care of personal belongings, and recommend that items of clothing are labelled to ensure that they can always be safely reunited with their owner. If you have any concerns, please do speak with a member of the team who will be happy to help. Best regards, Somerset Care


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Review from Gaynor P (Daughter of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional care with kindness and compassion for my mother.
Very helpful staff and cleanliness excellent.
Food was very limited, more variety needed especially with evening meals.

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Review from Kevin E (Son of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support my mother has received from everyone at Cooksons Court has been without exception excellent. The staff make every effort to ensure my mother's needs are fully catered for.

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Review from Lynne C (Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Physico and care night and day all excellent. All friendly and helpful.

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Review from Catherine M (Respite Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been so kind and helpful. No complaints whatsoever. I would recommend Cooksons Court to any of my friends who needed help. Thank you so much for my break, especially over Christmas, it has been a great help. What would we do without the help you provide? Thank you so much. With all my love.

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Review from Dean T (Husband of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to start? My wife spent the last months of her life here. The staff are absolutely amazing, I feel that they welcomed my wife and treated her as their family, she was loved and looked after in an amazing way from start to finish, as like myself and all other visitors. I really cant thank them
enough, so supportive and helpful, kept us all informed of day to day changes all the time, more importantly showed my wife love and care. No words can ever express how amazing the staff are, even down to the cleaners, thank you so much.

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Review from E B (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Cooksons Court for nearly 5 years and sees this very much as her home - somewhere to continue living her life and not just a 'care home.' The staff are amazing across the board - always a smile, always there for the little things as well as the big things. It's difficult trusting
others to look after your loved ones on a day to day basis when you're not able to, however when we leave Mum we do so knowing she's happy and cared for.

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Review from Jill G (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Cooksons Court are extremely helpful.
Although my mother at the age of 103 is unable to offer any conversation, she is always shown the utmost kindness, warmth and help to whoever attends to her.
Her communication with the carers is through her great sense of humour, so laughter is always
present.
I always leave Cooksons with a great sense of comfort knowing she is so well cared for.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Cooksons Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Cooksons Court is calculated as follows: ( (247 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 303 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cooksons Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Top 20 Large Care Home Groups 2024

Recipient: Somerset Care

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2016

Recipient: Somerset Care

Date: Monday 15 Feb 2016 More details

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Meet the Team (1)

Kristie

Kristie Chubb

Job Title: Registered Manager

My name is Kristie Chubb and I am the Manager at Cooksons Court. I have worked in care for over 22 years and started as a Community Support Worker providing care in the community.


I’ve gained invaluable skills, knowledge and qualifications over the years and learnt from some great Managers. These experiences have made me the Manager I am today, providing quality care to our residents and welcoming families in to our home.


Teamwork is very important to me as everyone that works at Cooksons Court has an important role to play to ensure that our residents live the life they choose. I am very passionate and proud of what we all do, and it is important to me that we continue to be the best we possibly can.


Frequently Asked Questions about Cooksons Court

What types of Care is Cooksons Court registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cooksons Court provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cooksons Court have?

There are 65 Single Rooms.

What are the Facilities & Services at Cooksons Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cooksons Court to the centre of Yeovil?

0.6 mile(s) as the crow flies, distance by road may be significantly further.