Cooksons Court

Cooksons Orchard, Yeovil BA20 2FT
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9.8 72 Reviews
  • Cooksons Court, Yeovil
Cooksons Court is a purpose-built nursing home in Yeovil, close to the town's amenities. The architect-designed building has an attractive landscaped garden for residents and their guests to enjoy.

The home offers plenty of activities to take part in, a team of highly-trained and qualified nurses, as well as experienced care assistants to support residents around the clock.

Bedrooms are bright and spacious, with television and telephone connectivity. Cooksons Court has an onsite hairdressing salon, coffee bar, WiFi and IT facilities for residents' use.

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Care Provided by Cooksons Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kristie Chubb (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Cooksons Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Cooksons Court fees are adjusted to individual care requirements.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cooksons Court Reviews (72)

Total of 72, showing 21-40
9.8

Cooksons Court has a Review Score of 9.8 (9.802) out of 10, based on 26 reviews in the last 2 years. Over all time Cooksons Court has 72 reviews.

Overall Experience

  • 61
  • 9
  • 2
  • 0
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Date Published

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47

Review from S P (Son of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 86-year-old mother spent a little over a year in Cooksons Court as a resident. During this time, the entire staff showed such kindness, humour and professionalism in looking after her that I had absolutely no concerns about her day-to-day care whatsoever. Mum thoroughly enjoyed the food and often
commented on how lovely it was. Her warm, clean and comfortable room had patio door access to the well-maintained garden. The home's activities were frequent and entertaining, so much so that I had to plan my visits around them, lest Mum miss some! Sadly, Mum passed away after a short illness. The kindness, respect and compassion shown to her and the family by the staff during this stressful time was superb. I can’t thank everyone at Cooksons Court enough.

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Review from Virgina S (Daughter of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The professional and difficult care by the staff during my Fathers last few weeks of his life was excellent. Cooksons Court were extremely sensitive and supportive to my husband and I the day my Father died and I cannot thank all the staff enough.

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Review from Barbara G (Daughter of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mother was sent to Cookson's Court, rehab unit (Pippin) by the hospital and initially, she was very reluctant to go into 'one of those homes'. She quickly changed her mind as the staff were all friendly and helpful and the food was very good apparently. She was only there for about 10
days but in that time she changed her mind about how she would be treated and the level of service that would be provided should she ever feel the need to become a resident.

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Review from Ricard P (Son of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother really enjoyed her time Cooksons Court, she enjoyed the social side combined with the entertainment. The food was really good, if she didn't fancy what was on the menu, they would get her something different. Sadly Mum's stay was never going to be a long stay and she was very ill but the staff
were excellent with her and treated her with great care and dignity. Everlasting thanks to all the staff from my family and me.

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Review from Angela H (Wife of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a successful clinical outcome at the hospital after a stroke and subsequent Covid, - Cooksons Court rehabilitation centre proved to be an excellent experience and motivator for my husband. He is now home and making daily progress.
The communal areas are spotless and homely.
The physiotherapists,
nurses, HCA‘s and office staff are friendly and reassuring.
The whole package from the amazing doctor at the hospital to Cooksons Court confirms my lifelong belief in our NHS and care services.
Thank you, everyone.

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Review from C B (Respite Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy and staff are very good. Everyone is very friendly. Came for respite but considering staying.

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Review from Julie M (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been extremely well looked after, I think she does feel very satisfied with her care. The only feedback I would say is that when she arrived here from the hospital at short notice, I was unable to be there and it would really help if relatives had a point of a designated person they can
speak to as I didn't know what the score was and didn't like to both busy staff.

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Review from D L (Daughter of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Cooksons Court while under the care of the hospital for rehabilitation so did not have full use of the facilities. The home was clean and comfortable with friendly staff.

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Review from H M (Daughter of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum spent nearly two years in Cooksons but receiving nursing care. Although she suffered with advanced dementia, she always commented on her enjoyment of meals, the quality of her care and her surroundings.
We think that throughout Mum's journey from pre-admission from hospital to end-of-life care,
Somerset Care should be credited with excellent care provision.

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Review from Rachel D (Daughter of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted for palliative nursing care from hospital. I cannot recommend Cooksons Court highly enough, and as a social worker, I have seen lots of homes.
The room was clean and bright but the care she received promoted dignity and a personal touch, I felt I could trust them to do a good job.
The gold standard meant that when she died, everything was arranged and so caringly.

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Review from Michael S (Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel extremely lucky to be at Cookson Court and spend what must be some of my later days here.

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Review from Peter J (Respite Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent.

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Review from Wendy K (Respite Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food I rate six out of ten and the service was excellent. My mattress was uncomfortable. My room/bathroom was kept beautifully clean and so was everywhere. The staff were extremely helpful and cheerful over all levels. Thank you. Excellent. P.S. my waitress was replaced as soon as I complained.

Reply from Somerset Care at Cooksons Court

Dear Wendy, many thanks for taking the time to write a review following your respite stay at Cooksons Court. We were so pleased to read your praise for our helpful team and the cleanliness of the home. We understand that a comfortable mattress is a very individual preference and we're glad to be able to swap this for you during your stay to make you more comfortable. We encourage everyone who stays with us to speak with us about their food preferences and if the choice available on our daily menu doesn't appeal, we are always happy to prepare an alternative meal. Thank you again for your feedback and we wish you all the best for your continued recovery.


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Review from Janet B (Daughter of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old mum spent several weeks at the rehab unit at Cooksons Court Care Home following hospital stays after falls. She was treated with kindness, respect and dignity. All the staff are a credit to Somerset Care. They went over and above to secure a permanent place in a residential care home
nearer to her family and their devotion to their resident is second to none.

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Review from M H (Daughter of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Cooksons Court Care Home for the final weeks of her life. The staff were attentive and very kind. Nothing seemed too much trouble. We were so grateful that she didn't have to return to hospital but received compassionate and professional end-of-life care in a pleasant, homely
place. Thank you.

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Review from G A (Daughter of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cooksons Court Care Home is airy, bright and spacious. The staff are very friendly, courteous and respectful. They have been extremely caring and thoughtful in supporting my father as he adjusts to moving from his home and being dependent on full-time care.

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Review from A H (Respite Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very good treatment from nursing staff. Excellent food.

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Review from Roy H (Husband of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The love and care shown to my wife has been excellent, nothing was too much trouble. During the last sad days, everything possible was done for my wife, myself and family. Thank you everyone at Cooksons Court Care Home.

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Review from M A (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very pleased with the care she received during her stay at Cooksons Court Care Home. Thank you.

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Review from William C (Resident) assisted by family/friend published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally very pleased with the standard of care and kindness shown.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Cooksons Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Cooksons Court is calculated as follows: ( (247 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 303 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cooksons Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Kristie

Kristie Chubb

Job Title: Registered Manager

My name is Kristie Chubb and I am the Manager at Cooksons Court. I have worked in care for over 22 years and started as a Community Support Worker providing care in the community.


I’ve gained invaluable skills, knowledge and qualifications over the years and learnt from some great Managers. These experiences have made me the Manager I am today, providing quality care to our residents and welcoming families in to our home.


Teamwork is very important to me as everyone that works at Cooksons Court has an important role to play to ensure that our residents live the life they choose. I am very passionate and proud of what we all do, and it is important to me that we continue to be the best we possibly can.