Cooksons Court fees are adjusted to individual care requirements.
Cooksons Court has a Review Score of 9.8 (9.802) out of 10, based on 26 reviews in the last 2 years. Over all time Cooksons Court has 72 reviews.
Review from Heather R (Daughter of Resident) published on 6 August 2019
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Review from Caroline O (Daughter of Resident) published on 1 March 2019
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Review from Caroline M (Resident) published on 9 November 2018
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Review from Tim S (Son of Resident) published on 17 August 2018
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Review from Jean H (Respite Resident) published on 23 March 2018
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Review from C T (Son of Resident) published on 9 November 2017
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Gripes? Cable for call button too short didn't reach to the chair. Pendant would be better. Air mattress not
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Review from Colin C (Resident) published on 24 October 2016
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Review from J W (Nephew of Resident) published on 13 September 2016
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Review from Roy P (Resident) published on 22 August 2016
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Review from Jan C (Daughter of Resident) published on 19 April 2016
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Review from Pauline H (Sister of Resident) published on 24 March 2016
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Review from M M-B (Resident) published on 7 March 2016
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The Review Score of 9.8 (9.802) out of 10 for Cooksons Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Cooksons Court is calculated as follows: ( (247 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 303 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cooksons Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Jul 2018
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Job Title: Registered Manager
My name is Kristie Chubb and I am the Manager at Cooksons Court. I have worked in care for over 22 years and started as a Community Support Worker providing care in the community.
I’ve gained invaluable skills, knowledge and qualifications over the years and learnt from some great Managers. These experiences have made me the Manager I am today, providing quality care to our residents and welcoming families in to our home.
Teamwork is very important to me as everyone that works at Cooksons Court has an important role to play to ensure that our residents live the life they choose. I am very passionate and proud of what we all do, and it is important to me that we continue to be the best we possibly can.