Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Dashwood Manor has a Review Score of 9.8 (9.775) out of 10, based on 25 reviews in the last 2 years. Over all time Dashwood Manor has 57 reviews.
Review from P F (Daughter of Resident) published on 25 March 2025
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Home Manager at Dashwood Manor
Thank you very much for taking the time to leave us feedback about mum's and your experience at Dashwood Manor. It was lovely to see mum make herself at home and make full use of all the facilities at Dashwood Manor. It was a pleasure to get to know mum, and we hope to see you both soon. Please pop in for a drink and a cake when you are passing. Take care. Thank you for your time. Many thanks from the whole team at Dashwood Manor
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michéle O (Daughter of Resident) published on 24 March 2025
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Home Manager at Dashwood Manor
Thank you very much for taking the time to leave us such wonderful feedback about your experience of Dashwood Manor. I know the whole team were emotional at mum's excitement for her wish to visit Crufts. The day was made so special with you and your sisters experiencing the day with her. The wishing tree shows that older age and dementia are no boundaries for fulfilling wishes. We want peoples time with us to be as fulfilling as possible.
At Dashwood Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one, from the reception team, housekeeping, kitchen and care colleagues. Our aim is to ensure that Dashwood Manor feels like home not just for the residents, but relatives and friends too.
Thank you I will pass on your compliments to the whole team. From the whole team at Dashwood Manor.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) assisted by family/friend published on 14 March 2025
Submitted via Postal Card •
Report
Reply from Leahanne Wilkinson, Home Manager at Dashwood Manor
Hello J H (daughter Of Resident) thank you very much for taking the time to leave us positive feedback about your experience. I have passed on your feedback to the chef and the lifestyle team. We hold regular residents meeting's where the residents are asked for feedback, ideas or wish's and changes are made. The activities are based on residents wants and wishes, and varied weekly. It was a pleasure to spend time with and get to know her.
Many thanks from the whole Dashwood Manor team, hope we will see you at the dog cafe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma W (Daughter of Resident) published on 16 January 2025
Submitted via Website •
Report
The facilities at Dashwood are very good and there's always a friendly face and some delicious baked goods on offer. I would love to single people out for special mention but don't want to leave anyone out. Those who went so far above and beyond know who they are and how much we appreciated them.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us a positive review about your experience at Dashwood Manor. It was a real pleasure to know your mum, I have missed our chats about cats and camping. Mum certainly enjoyed many of the activities, and it was lovely to grant her wish to have a tattoo of her beloved cat. We are are pleased that you felt welcomed in Mum's home, when ever you visited. Take care, you are always welcome. Many thanks from the whole team at Dashwood Manor.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glenys T (Niece of Resident) published on 11 December 2024
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about yours and your aunt's experience at Dashwood Manor. I will share your review with the team. The lifestyle spend time to understand each person so activities can be tailored individually or enjoyed as a group. It's important that you and all families and friends are welcomed into your loved ones home. That the home maintains its high standards in cleanliness and meals. Thank you from the whole team at Dashwood Manor.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Daughter of Resident) published on 10 December 2024
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about your experience at Dashwood. It is lovely to see that dad is making good use of all the facilities and making friends. At Dashwood Manor Care Home - Care UK we do set a high standard for ourselves, so we are very pleased to hear that yours and dad's have experience with us has been a positive one.Thank you from the whole Team at Dashwood Manor.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Civil Partner of Resident) published on 9 December 2024
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about your experience at Dashwood Manor. The team are passionate about care, and ensuring residents lives are fulfilled is a priority. So it is lovely to see that the passion and care are visible throughout the home. I will share your positive review with the team. Thank you again from the whole team at Dashwood Manor.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karl P (Son of Resident) published on 20 November 2024
Submitted via Website •
Report
My dad is treated very well. He's safe, comfortable and happy at Dashwood. They do whatever it takes to treat him like he is special. The food is absolutely great at Dashwood Manor. Dashwood Manor is a very special facility where residents are treated with respect and care. And I have to say, for anyone considering a care home in Basingstoke, Dashwood Manor is a great choice. They've done a lot to help my dad, and we can't thank them enough for their exceptional treatment and care.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about the care your father has received at Dashwood Manor. We are pleased that you feel like Dashwood Manor is homely and dad is well cared for and thank you for recommending Dashwood Manor to other families looking for care. We set a high standard for ourselves to ensure that the residents receive the very best care, lifestyle and nutritionally balanced meals. It is important that all the residents at Dashwood Manor continue to live a full life. Thank you again from the whole team at Dashwood Manor.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Natalie W (Daughter of Resident) published on 24 October 2024
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave Dashwood Manor such positive feedback. It is lovely to see and hear that dad has made Dashwood Manor his home, and you feel you can be his daughter again. It is very important to us that all visitors feel welcome when they visit their loved one or friend in their home. I will let the Chef and his team know that dad is enjoying the food, and the array of cakes and savouries on offer in the cafe for residents and visitors, we all know how important tasty food is in our lives. Thank you again for your lovely review of Dashwood Manor, which I will share with the whole team. Many thanks from all of us at Dashwood Manor.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie A (Daughter of Resident) published on 5 September 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha K (Daughter of Resident) published on 5 September 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A D (Wife of Resident) published on 16 July 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert P (Son of Resident) published on 17 May 2024
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Hello thank you very much for taking the time to leave us feedback about your experience at Dashwood Manor. It is lovely to see that Dad has settled in and has made new friends, and enjoying the daily life at Dashwood Manor. At Dashwood Manor Care Home - we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedback. Thank you for your time, and we look forward to hearing from you. Many thanks from the team at Dashwood Manor.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Son of Resident) published on 16 May 2024
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Hi, thank you very much for taking the time to leave us such positive feedback about your experience at Dashwood Manor. I have been to see Mum and reminded her that there is always an alternative menu she she can pick from if there is not something that she fancies at the time or she is welcome to speak to the chef and advise him of her favourite foods. I have also offered show Mum a three week menu. If there is anything else we can do, please let us know. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedbackMany thanks from Dil and the Dashwood Manor team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris W (Son of Resident) published on 1 May 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pamela H (Daughter of Resident) published on 22 December 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon P (Daughter of Resident) published on 22 December 2023
Submitted via Website •
Report
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Hi, thank you very much for taking the time to leave us feedback about your and Mum's experience.
At Dashwood Manor Care Home - the whole team set high standards for themselves, so we are very pleased to hear that your experience with us has been a positive one from the care Mum receives, to activities and the meals she enjoys. It is nice to hear that you have peace of mind, while Mum enjoys life in her new home.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A I (Husband of Resident) published on 20 December 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David L (Son of Resident) published on 20 December 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael S (Husband of Resident) published on 18 December 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.775) out of 10 for Dashwood Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.775 for Dashwood Manor is calculated as follows: ( (237 Excellents x 5) + (55 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 298 Ratings = 4.775
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dashwood Manor is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 May 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet