Dovecote

35 Dovecote Lane, Beeston, Nottingham NG9 1HR
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9.0 6 Reviews
  • Dovecote, Nottingham
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Care Provided by Dovecote

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Victoria Lockley (Registered Manager)
  • Admission Criteria
    • Direct referrals and DPS system
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Dovecote

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Dovecote welcome visitors from potential clients, family members and professionals. Dovecote do ask that visitors call in advance, in order that they can adhere to infection prevention control guidance.


  • Parking

  • Dovecote has a car park right outside the building with space for up to 10 cars and 1 disabled car parking space.


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Dovecote Reviews (6)

9.0

Dovecote has a Review Score of 9.0 (9.021) out of 10, based on 4 reviews in the last 2 years. Over all time Dovecote has 6 reviews.

Overall Experience

  • 3
  • 3
  • 0
  • 0
  • 0

Date Published

6
4
4
4
2

Review from Barbara N (Mother of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is a resident of Dovecote care home Beeston, and he's never been so happy since he's been here. The staff are wonderful and treat all the residents the same, take care of all their needs and teach them independence. A1 service thank you .

Reply from Victoria Lockley, Dovecote Registered Manager at Dovecote

Thank you very much for the review. We ensure that all of our clients are treated the same and that they are all treated with dignity and respect at all times. We prompt independence within the service, to ensure the clients are achieving their full potential.


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Review from Steven J (Resident) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was a resident at a previous care home for 7 years and lived in Dovecote House for just over 4. The support I had was very satisfying and through their care. I am able to do everyday tasks today in supported living with no problem. The activities were great. There was such a strong bond between the
staff and residents. Been bit of a foodie I used to enjoy cooking assessments with staff and sometimes other residents would help even though there was a router. Dovecote House in Beeston has a beautiful location with nice high street, a gym and places for coffee and a cinema where me and a friend spent most of our time. I can't thank the staff and Dovecote enough.

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Review from Sashana B (Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I like staying at Dovecote because staff are friendly to me and others and they are respectful and treat us as individuals. They also, cook us dinner daily which is nice of them, and I appreciate them doing that because they don't have to but they do it from the goodness of their heart!

Reply from Victoria Lockley, Dovecote Registered Manager at Dovecote

Thank you so much for the review. I am pleased that you are happy with your placement at Dovecote.


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Review from N W (Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a former resident at dovecotes and am very pleased with the care I am receiving and have all the support I need. I will be only here for a short time and hope fully will do well with the care I am offered and receiving thanks for your time and effort on your experience with caring for me.

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Review from Richard F (Guardian of Resident) published on 30 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that I find the staff at Dovecote to be very professional, caring and always keen to help. I know that their manager went beyond her call of duty by providing an extension of stay to my client so that social services could find him a relevant placement for his complex needs. There
is always a nice welcome from staff and the residents appreciate the help they are getting. I would not hesitate to place a client there as I know that they will be given holistic support in a therapeutic environment with very skilled staff. I have not found any issues with communication as any concerns or care plans are thoroughly discussed with all parties concerned.

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Review from N S (Father of Resident) published on 13 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and patient. At times communication from the management could be improved.
The location of the home is very good - a quiet residential area. The facilities are good but the size of the room is relatively small.

Reply from Stephanie Butchouse, Registered Manager at Dovecote

Thank you very much for your review. Caring and patient staff are at the heart of the care we provide. We will ensure that we aim to improve upon communication.
Thank you again for taking the time to submit this review.


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Current Review Score: 9.0 (9.021)

Overview of Review Score

The Review Score of 9.0 (9.021) out of 10 for Dovecote is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Dovecote is calculated as follows: ( (31 Excellents x 5) + (17 Goods x 4) ) ÷ 48 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Dovecote is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Dovecote

What types of Care is Dovecote registered for?

Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dovecote provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Dovecote have?

There are 15 Single Rooms.

What are the Facilities & Services at Dovecote?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dovecote to the centre of Nottingham?

3.3 mile(s) as the crow flies, distance by road may be significantly further.