Eachstep Blackburn

Infirmary Road, Blackburn BB2 3LP
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8.6 24 Reviews
  • Eachstep Blackburn, Blackburn
EachStep Blackburn is a pioneering £5m specialist dementia care service that opened in May 2016 and was named 'best dementia care home' at the National Dementia Awards in November 2016.

The home, which provides residential and nursing care to up to 64 older people and people living with dementia, brings together modern, dementia-friendly interiors, leading person-centred care approaches and exciting community partnerships, making it a real hub within the community.

There are a number of stunning themed rooms and spaces for activity and relaxation. These include a cinema, vintage tea rooms, a memory lane full of nostalgic imagery and objects as well as beautiful public and private gardens. These multi-sensory areas promote stimulation, reminiscence and relaxation.

At EachStep Blackburn staff encourage an atmosphere of fun and inclusion and the home runs a weekly programme of activities and events, which includes talks and demonstrations as well performers from the local area who regularly visit and entertain residents.

The home provides nutritious home cooked meals catering for any specific requirements and nutritional needs, without compromising on the delight of a delicious meal.

The home is committed to providing personalised support that ensures residents lead active, happy and fulfilled lives.

All staff receive specialist training and mentoring and spend time getting to know residents so that care can be personalised to the needs of each service user.

Every resident has a named key worker who helps develop their own personalised care. The home also holds regular forums with residents and relatives, enabling them to voice their views and make suggestions on the day-to-day running of the home.

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Care Provided by Eachstep Blackburn

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stacey Butler (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Eachstep Blackburn

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,398
    • Self-Funded Residential Dementia Care from £1,398
    • Self-Funded Nursing Care from £1,398
    • Self-Funded Nursing Dementia Care from £1,398
    • RESPITE Self-Funded Residential Care from £1,398
    • RESPITE Self-Funded Residential Dementia Care from £1,398
    • RESPITE Self-Funded Nursing Care from £1,398
    • RESPITE Self-Funded Nursing Dementia Care from £1,398

  • Prices exclude therapeutic activities such as hairdressing and chiropody.
  • (these prices are only a guideline, please contact Eachstep Blackburn to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free on site visiting available to visitors.


Eachstep Blackburn Reviews (24)

Total of 24, showing 21-24
8.6

Eachstep Blackburn has a Review Score of 8.6 (8.561) out of 10, based on 9 reviews in the last 2 years. Over all time Eachstep Blackburn has 24 reviews.

Overall Experience

  • 12
  • 7
  • 3
  • 1
  • 1

Date Published

24
5
9
9
15

Review from Ian K (Son of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's time in Eachstep Blackburn, I have always felt reassured that she is looked after in a caring and responsible manner.
My mother is not a natural mixer but the staff do their best to encourage her to join in with activities. The establishment exudes an air of calm friendliness, run
by the staff who are generally very approachable.
My mother and father-in-law reside in a different local care home which is not purpose built! Because of this comparison, I'm able to comment that you can't beat a purpose-built establishment!

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Review from Lynne C (Daughter of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Feel the staff have mum's best interest at heart. We are informed immediately if there are any concerns regarding mum's health and welfare.
If we have any concerns we feel we can inform staff and any issues that may have arisen are dealt with.

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Review from Dorothea S (Daughter of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We really think the establishment is excellent from the staff to the food, to the care. Obviously, we could pick minor faults but we know the staff try their best with limited staffing. The staff have tried to get to know mum, her family, her likes and dislikes and that means a lot to our family. Thank
you for caring for our mum.

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Review from Raymond B (Brother of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, staff and place are second to none.

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Current Review Score: 8.6 (8.561)

Overview of Review Score

The Review Score of 8.6 (8.561) out of 10 for Eachstep Blackburn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.314 for Eachstep Blackburn is calculated as follows: ( (51 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 102 Ratings = 4.314

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.247 Points relating to the number of positive Reviews for Eachstep Blackburn is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 7 Positive Reviews ÷ 12.8 = 0.547

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

We currently have vacancies available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!


Awards / Recognitions (2)

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Meet the Team (0)

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