Edendale Lodge Care Home

Station Road, Crowhurst, Battle TN33 9DB
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9.9 29 Reviews
  • Edendale Lodge Care Home, Battle
Close to the historic town of Battle, Edendale Lodge is situated within an oasis of calm surrounded by trees, it's a country retreat with unrivalled views of the local country side. The home is registered to care for 35 older persons who may or may not be living with dementia.   

The team of professionals are highly experienced and skilled in providing care for those living with dementia 24 hours per day. They also offer support to those living with other conditions, such as Parkinson’s and confusion. Many of the rooms have full en suite facilities including a shower, and there is a designated activity room and a beautiful courtyard as part of the garden. Edendale Lodge sits in large grounds which includes a large pond with Koi carp.

Edendale Lodge prides itself on providing a warm and loving home for residents in an environment which is stimulating yet peaceful and dignified, families often refer to it as a 'home from home'.

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Care Provided by Edendale Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Kendall (Manager)
  • Admission Criteria
    • NHS and Private Self Funding Clients are accepted here
    • Ages 55+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Edendale Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,100
    • Self-Funded Residential Dementia Care £1,100 – £1,200
    • RESPITE Self-Funded Residential Care £950 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,300

  • For enquiries about pricing, please contact the home as they will be able to comment around the type or care required in more detail, thank you.
  • (these prices are only a guideline, please contact Edendale Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors to sign in on arrival via electronic device


  • Parking

  • Onsite Parking and disabled access.


Edendale Lodge Care Home Reviews (29)

Total of 29, showing 21-29
9.9

Edendale Lodge Care Home has a Review Score of 9.9 (9.852) out of 10, based on 11 reviews in the last 2 years. Over all time Edendale Lodge Care Home has 29 reviews.

Overall Experience

  • 18
  • 8
  • 3
  • 0
  • 0

Date Published

29
2
4
11
18

Review from Rebecca B (Granddaughter of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Edendale Lodge staff always welcomed me with a friendly hello when I arrived to see my grandad. We could even take our dog in to see him, which he loved. The care he received whilst there, I couldn't fault. We, as a family, knew all his needs were met to a high standard and all staff treated him well.
He always commented on how good the food was and liked fish and chip Friday. He passed away recently, aged 91 but we would recommend this home to anyone looking for a home for a loved one. Thank you for all you did for my grandad.

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Review from John T (Son of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found that the care that my mother receives especially during this Covid-19 pandemic is exemplary. Although I have not been able to visit my mother due to the lockdown requirements my telephone calls to the home have been dealt with politely and efficiently with staff providing me with answers
to all my questions. I am extremely grateful for the care and affection that the staff has shown to my mother and I send my heartfelt gratitude to them all.
I have one comment to make about the home: I have noticed the ever-deteriorating poor condition of the entrance driveway to the home and the parking/turning area at the front of the home that is littered with large and deep potholes often filled with filthy water. It is no exaggeration to say that smaller low travelling cars have difficulty in entering and negotiating the site. I have a large 4x4 and even that lurches violently when entering. Immediate and urgent repairs should be carried out asap.

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Review from Sue (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well looked after by all the staff. I believe she is popular with the staff and I know they provide the care that she needs and that we could not provide at home. My mother is very complimentary about the food. Thank you.

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Review from Sally W (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

All the Management and staff have been very kind and understanding since my Dad came here. Dad has been treated with dignity and respect and gained friendship from his personal careers who have tried above and beyond to help him settle into a new routine and environment which was very challenging for
him. The staff always make us feel welcome and are friendly when we visit.
I would like to thank you all.

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Review from C W (Wife of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always helpful and caring and have time to answer questions, they treat all the residents with patience and great care.

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Review from Elizabeth M (Next of Kin) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff have had a hard job to bring Edendale Lodge up to standard and they have done an excellent job. It's homely and my friend is happy and feels its home. He is not the easiest to look after but they all make him feel at home. His dementia has got steadily worse.

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Review from Rebecca K (Daughter of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found this care home to be excellent in terms of care, cleanliness, staff and management. The activities could be improved and it would be wonderful if a minibus was available to take residents out on day trips - even just to the sea/shops. Food is okay but could be improved and more varied.

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Review from Peter L (Resident) assisted by family/friend published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very good. Meals very good. On the whole everything excellent. Rooms very good, shower very good. Toilets very good. Nice position. Entertainment excellent.

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Review from J S (Son of Resident) published on 25 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Edendale Lodge is managed with dedication and compassion from the top down. Residents are given dignity and respect and there is always a fun and friendly atmosphere. Communication is transparent and the care of the individual is always the priority of the staff. Thank you for all your efforts in a
very difficult time.

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Current Review Score: 9.9 (9.852)

Overview of Review Score

The Review Score of 9.9 (9.852) out of 10 for Edendale Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.852 for Edendale Lodge Care Home is calculated as follows: ( (110 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.852

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Edendale Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

Zoe

Zoe Kendall

Job Title: Care Home Manager

Joined: 2002

For over 20 years Zoe has been a big part of Belmont Healthcare. During this time, she has been held responsible for several roles within the business as a valued member of the care and management team.


She has held a variety of roles, including Regional Operations Manager, Registered Care Home Manager of Sandbanks Care Home, as well as Home Care Manager for Belmont at Home Care service in New Romney.
Now as Care Home Manager at Edendale Lodge Care Home her experience in care and knowledge of our company puts Edendale Lodge Care Home in good hands leading the care team in delivering outstanding care and support.


Pauline

Pauline Cooper

Job Title: Assistant Manager

Joined: 2013

Pauline has worked with Belmont Healthcare for 9 years. It is a privilege to be able to give people a sense of dignity and happiness, to make their lives more comfortable and relaxed than may otherwise be the case, especially as they enter the last years of their lives.