Ellenborough Court

3 Ellenborough Crescent, Weston-super-Mare BS23 1XL
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1 Review
  • Ellenborough Court, Weston-super-Mare
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Care Provided by Ellenborough Court

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 5 Service Users
  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Younger Adults
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Challenging Behaviour/Psychosis
  • Profound & Multiple Learning Disabilities
  • Other Care Provided
  • Independent Living Training

Good to Know

  • Person in charge
  • Linda Rees (Registered Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (5)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Parking

  • Parking available outside on street


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Ellenborough Court Reviews (1)

Over all time Ellenborough Court has 1 review.

Overall Experience

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Date Published

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Review from Mo O (Mother of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very bad experience for my Autistic son and me. He had no choice of staff who he liked to be with. This is most vital for an Autistic. Staff are allocated with a client the evening before and this does not work with an Autistic but he had no choice and he would decline to be with people that he did
not like, hence he would spend days alone with no contact from staff, in fact, he lived in isolation. The staff that he did like would leave shortly after they started. Staff turnover is immense and the key worker system is in my view non-existent. My son was left to his own devices and without my everyday input, he would have never have survived in that environment. Many discrepancies with the level of support and care that my son received. In fact, it was heartbreaking to witness as a mother and lifelong carer. Even when we moved him out he had little or no support with packing. The manager and staff stayed in the main house whilst myself and his new company did the packing. Restricted views.

Reply from Sally Ford, HR and Training Co-ordinator at Ellenborough Court

Our recollections of the care and support may differ, however, if you wish to contact us to discuss further, we would be happy for you to do so.
Community Therapeutic Services


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Ellenborough Court

What types of Care is Ellenborough Court registered for?

Learning Disability, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ellenborough Court provide?

Independent Living Training is an additional type of care provided.

How many Rooms does Ellenborough Court have?

There are 5 Single Rooms.

What are the Facilities & Services at Ellenborough Court?

Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ellenborough Court to the centre of Weston-super-Mare?

0.1 mile(s) as the crow flies, distance by road may be significantly further.