Elm House Care Home

Lime Grove, Skelmersdale WN8 8ET
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18 Reviews
  • Elm House Care Home, Skelmersdale
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Care Provided by Elm House Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Other Care Provided
  • Independent Living Training
  • Physiotherapy

Good to Know

  • Owner
  • Elm House (UK) Ltd
  • Person in charge
  • Roy Hampson (Manager)
  • Admission Criteria
    • Ages 30+
  • Room Information
    • Single Rooms (34)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Elm House Care Home Reviews (18)

Over all time Elm House Care Home has 18 reviews.

Overall Experience

  • 16
  • 2
  • 0
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18
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18

Review from M B (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy. It is like a hotel.

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Review from E P (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy here. Well cared for. Everyone is very kind. I feel at home here.

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Review from Kathryn W (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. I like that I can still smoke. All the staff are lovely. I enjoy the activities.

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Review from M B (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with everything that I receive. I love how colourful it is.

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Review from S M (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything that happens here. I get to keep my independence.

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Review from K W (Resident) assisted by family/friend published on 16 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love living here. Made very welcome here.

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Review from E B (Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoying my stay here at Elm House. I enjoy the activities and the meals.
I like that I can still have a little drink of alcohol of an evening. I like the fact that if I need assistance then someone is on board to help.

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Review from A F (Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care being provided. No concerns.
Would tell other people to come here.

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Review from L J (Resident) assisted by family/friend published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy here. Likes the care being provided and enjoys the company, happy with the activities and the food.

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Review from J J (Wife of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is in now and I recently went home - food very good, care excellent and very clean. I've enjoyed the activities.

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Review from J T (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has a more involved and social life now. He is well cared for and safe. Staff are helpful, caring and very supportive.

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Review from Fred H (Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Samuel M (Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ok.

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Review from D L (Son of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father could not have been in a better place to end his days. The care and attention he was given by all members of staff was the best possible.
He got a lot of pleasure from his stay, plus the staff worked above and beyond the norm during his last few days.

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Review from G G (Friend of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff, everyone so friendly, meals nice. Fab environment. Activities run very well.

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Review from R W (Niece of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is such a nice atmosphere and staff chat to visitors and residents in a very respectful way. The place is very clean but without being clinical. There are many homely touches. Above all else, it does not smell!
I love the idea of the resident dog who was also friendly.
I'm looking forward to
going again.

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Review from James K (Brother of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a short stay of just four months, my sister and her husband have been made welcome and are being cared for by very caring staff and management.

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Review from Adrian B (Son of Resident) published on 28 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was diagnosed with dementia in 2018 and for over a year, she continued living in her own flat, confused but safe. However, when she was found wandering a couple of times, her safety could no longer be guaranteed and so we started looking round for a care home. As many people would testify,
it is a very difficult time and finding a suitable place that can look after your loved one is not an easy decision to make. However, on my first visit to Elm House, the first thing I noticed was the way the staff seemed to genuinely care for the residents. Now that Mum is here, I am so glad that my first impressions have proven to be right. She is still confused but appears very content. She actually thinks that she is in a lovely hotel. My Mum has always taken great pride in her appearance and whenever I visit her, she is always dressed very smartly and nicely made up. Equally importantly, from my perspective, she is safe and that's a huge load off my mind.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2024

Overall
Inadequate

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Elm House Care Home

What types of Care is Elm House Care Home registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Elm House Care Home provide?

Physiotherapy & Independent Living Training are other types of care provided.

How many Rooms does Elm House Care Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Elm House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elm House Care Home to the centre of Skelmersdale?

0.4 mile(s) as the crow flies, distance by road may be significantly further.