Elm Park

197 Great North Road, Woodlands, Doncaster DN6 7TZ
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9.4 20 Reviews
  • Elm Park, Doncaster
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Care Provided by Elm Park

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 100 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Lindsay Pargin (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (100)

Funding & Fees Guide for Elm Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Elm Park Reviews (20)

9.4

Elm Park has a Review Score of 9.4 (9.394) out of 10, based on 15 reviews in the last 2 years. Over all time Elm Park has 20 reviews.

Overall Experience

  • 17
  • 2
  • 0
  • 1
  • 0

Date Published

20
4
8
15
5

Review from Stacey P (Granddaughter of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to share how fabulous Elm Park Care Home is. The staff at Elm Park cared for my grandmother for around 7 months before she passed away. During this time they looked after her like she was their own relative, nothing was too much trouble, they treated her with dignity and respect. Nurses
here knew more than the doctors did with relation to medication that was safe for her to have administered, with her previous medical history. During her final days, the nurse contacted my mum and advised that we need to spend as much time with my grandmother, as she was deteriorating. For 3 full days and nights, 4 of us stayed with my grandmother, no restrictions were placed on our visitation.


Nothing was too much for staff, they were kind, considerate and compassionate. The home itself has many amenities, the food is great, the place is clean and it is very secure. I cannot give the care home and the staff enough praise, they deserve the premier league football player wage.


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Review from J H (Daughter of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am generally quite happy with the care my mum receives. She has settled in well into the home and has grown fond of the carers. My biggest concern is that the home was recently visited by CQC and they doubled the amount of staff that were working for their visit. Why? If the home thinks that that
this is what the staffing level should be to pass a CQC visit then why isn't it like that all the time?

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Review from J J (Daughter of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into Elm Park on the back of a really long hospital stay. When mum arrived she was so very poorly, really frail and struggled with basic tasks - that was 10 weeks ago. The change in her due to the care, support and time given by the Elm Park team is nothing short of miraculous. She went
out today to the theatre to watch a play. I am still in shock because mum has improved so much both physically and mentally and that is down to the care and support she receives from this wonderful care home. Thank you! Mum is the love of my life and all the time with her is precious you have given us.

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Review from T M (Son of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Elm Park Care Home for a weeks respite care. All the staff showed great compassion and care from the minute she entered the building. They assessed her needs and catered for everything to help make her stay very comfortable and memorable. The room was really well equipped and very
clean. The choice of food was really beyond what I expected. The activities gave a very wide selection and everybody seemed to enjoy taking part.

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Review from S A (Wife of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was my husband's first respite it took him two days to settle in and really enjoyed the rest of the week. The only criticism is TV was broken in the room only allowing Channell 4. Found all the staff excellent. The food is very good.

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Review from S G (Friend of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The staff do not talk to residents. Caring for residents very poor. Seating is not correct, hoists most of the time not working. Personal care is not good and meal times are manic. The staff do not read the residents' needs hence residents are given food and drinks they do not like. I have photos of
my friend they make me sad.

Reply from Tracey Fisher, Admin at Elm Park

Thank you for sharing your concerns. We take all feedback very seriously and strive to deliver high quality care to all the residents at Elm Park.
The management team complete regular daily walkarounds of the service to monitor standards throughout the home.
We have completed a review of seating across the service and can confirm that where appropriate specialised seating is purchased and in place for residents that require it.
All our hoists are checked daily and have regular servicing from external contractors to ensure they remain in working order.
The leadership and activity team support during meal services which ensures there is full oversight and will support the care team with assisting residents to promote a calm and unrushed environment.
Alongside daily menus we offer a wide variety of snacks and drinks to promote residents to maintain healthy BMI’s and reduce the risk of weight loss which can impact on residents’ health and wellbeing.


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Review from Teresa N (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Elm Park from Feb 2023 until she passed away recently. I visited nearly every day and was struck by the care, kindness and love she was shown by everyone, regardless of their role. Everyone had time to talk to her and make her feel special. In her final days the compassion shown by staff
was reassuring to me and my family and for that we will be forever grateful

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Review from Brian K (Husband of Resident) published on 1 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has received excellent care and nursing during the last 56 months.

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Review from G B (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident for almost 4 years and the quality of care and attention was always 100% from all departments and staff. The end-of-life care she received was amazing and appreciated by all family members. We were made so comfortable by all staff which made a difficult time easier to go through.
Our thanks go to all at Elm Park and words cannot express our family's gratitude.

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Review from Steven H (Son of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is the best I've ever been in. It is clean, all staff are polite, clean, courteous and respectful to both residents and their families. As someone who has worked in the ambulance service for over thirty-eight years, I have been in most care homes in the area, Elm Park is the best bar
none. We were so lucky to have my mum put here. She certainly has improved in herself with all the attention she receives daily and all the activities. We have nothing but praise for each and every member of staff who looks after my mum, thank you.

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Review from Beverley H (Daughter-in-law of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Elm Park is an excellent nursing home. My mum-in-law is happy, clean and content. The food is excellent and the staff treat her like family. The staff are happy all the time and nothing is too much trouble for anyone of them.

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Review from Lisa G (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff on duty are friendly and treat our mum like their own family. Mum has 24-hour care, a nice room, good communal facilities and activities are provided. Mum is cared for with dignity, respect, compassion and support. We feel confident that if we are unable to visit daily she is well looked after
and her needs are met.

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Review from Tina S (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Elm Park for over two years now, nursing care is 100%. The carers are on top form, so loving and caring and very attentive. The entertainment team have a large variety of stimulating activities to suit all the residents. The place is spotless and the food is to hotel standard.
Definitely deserves a five-star rating.

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Review from Gail B (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Elm Park for over two years. It's been the best decision we made. The staff are absolutely lovely, polite and hard working. Nothing is too much trouble for the team who look after mum, they have been excellent. Nursing care is 100%, every need has been catered for. From staff, caterers,
management, hairdressers and cleaners, all are faultless. They all know and acknowledge mum.

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Review from C Q (Son of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say, excellent care, the staff are fantastic with my dad, and nothing is too much trouble.
The food is brilliant, lots of choice and nutrition, and personal cares are great
I know my dad is safe when I come away after seeing him.
Could not ask for a better environment for him.

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Review from Lesley N (Daughter of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Elm Park Care Home, it is of a very high standard and more like a 5 star hotel than a nursing home. There is always a pleasant atmosphere and all the staff are professional, kind and caring. I am very glad that my Dad is at Elm Park. He is very well cared for.

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Review from Andy B (Son of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we had to take our Dad out of another care home in the area and had Elm Park recommended to us by two different independent people who weren't connected.


These guys know what they are doing. The manager is genuinely interested in you as a family. Every member of her team that we came

into contact with was excellent. The housekeeper deserves a special mention as does one of the nurses.


The facilities, look and feel of a place suggests a hotel rather than a care home. The grounds are also always well maintained, which shows from the outside in their care.


Number one on our list of priorities as a family is communication - especially given what have been tough times for everyone recently. Elm Park also excels in that department, which is vital in our eyes.


Overall, if you're reading this review because you're considering where the best place is for your loved one, then look no further. It's a huge decision and not something to be taken lightly!


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Review from Dawn L (Daughter of Resident) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Elm Park since June 2019. The care she receives there is exceptional, staff are really caring and go above and beyond on a daily basis. Prior to covid either me or mums husband visited every day and have always witnessed residents being treated with upmost care and dignity. We haven’t
been able to visit due to covid but staff are always willing to chat and update on the phone how mum is doing. One member of staff passed a comment to me last week that she loved all the residents like family and I truly believe that they all do. Staff turnover seems really low we haven’t noticed anyone leaving in the last 18 months. The cleaning team also do an amazing job the place is spotless and smells lovely.

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Review from Lumina L (Daughter of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was nursed on Nightingale ward for the last two weeks of his life, having previously been on Darrington residential unit for some 18 months. He received outstanding care, from kind and compassionate staff, who were always attentive to him - even when his Vascular Dementia made him moody. The
care in the last two weeks to us, his family, was exceptional - the nurses were always informative about his condition and welcoming to his visitors. After a long journey to get to him, the drinks were much appreciated.
Even when he lapsed into semi-consciousness, the care continued to be exceptional, treating him as an individual and encouraging him to eat and drink, as well as looking after his normal care. The staff nurses were very good at explaining his care plan and the need to change his medications at the end, which were always given in the right dose to achieve comfort.
As a retired surgeon with over thirty years of the NHS, I was hugely impressed. Well done!

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Review from Ruth B (Daughter of Resident) published on 3 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Elm Park Nursing Home has been outstanding in their care of our dad. Before he arrived they supported and assisted us above and beyond the call of duty and whilst he was with them, all staff were caring, professional and respectful. In his passing, they again dealt with this respectfully offering our
family a truly unique standard of care. So a huge thank you to them. Sadly our dad's time with this care home was limited but within that time they have made a huge impact on our opinion of nursing homes.

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Current Review Score: 9.4 (9.394)

Overview of Review Score

The Review Score of 9.4 (9.394) out of 10 for Elm Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Elm Park is calculated as follows: ( (152 Excellents x 5) + (14 Goods x 4) + (5 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 180 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Elm Park is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20. 14 Positive Reviews ÷ 20 = 0.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Elm Park

What types of Care is Elm Park registered for?

Older Person Care, Dementia, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Elm Park provide?

Day Care is an additional type of care provided.

How many Rooms does Elm Park have?

There are 100 Single Rooms.

What are the Facilities & Services at Elm Park?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elm Park to the centre of Doncaster?

4.6 mile(s) as the crow flies, distance by road may be significantly further.